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Zürichstrasse 3, 6004 Lucerne, Switzerland – Show map
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143 properties in Lucerne
Including hotels, apartments, villas and more.
94 verified reviews
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Ambassador Luzern's staff speaks: Japanese, Italian, French, English, German
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Food & Drink
Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs CHF 25 per day.
Room Service, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Lockers, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Japanese, Italian, French, English, German
2:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged CHF 30 per person per night for extra beds.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 93 reviews
Value for money
Show reviews from:
The Ibis Budget Hotel Luzern City is within a 15 minute walk from Lucerne Main Train Station, the Old Town, and Lake Lucerne.
Score from 2599 reviews Good
The Ameron Hotel Flora enjoys a prime location 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It features stylish rooms.
Score from 1185 reviews Very good
Just 110 yards from the Luzern train station and 220 yards from the ship pier, the famous Kapellbrücke (Chapel Bridge) and the lake, the Waldstätterhof Hotel enjoys a central location.
Score from 673 reviews Very good
In the pedestrian zone in the heart of Lucerne, right at the historic Kapellbrücke (Chapel Bridge), where the Reuss river leaves Lake Lucerne, you will find the pretty Hotel Des Alpes.
Score from 840 reviews Very good
Room was very pleasant with view of a nice courtyard from a flowered balcony.
Reception is on upper floor. Access from the street is through a tiny elevator that is frequently in use by staff as well as other guests. Don't be in a hurry.
Great location, good breakfast, clean rooms
The staff could be a bit more friendlier. There was only one woman who was at reception who was beautifully friendly and helpful, all other staff staff couldn't even smile at you let alone acknowledge us.
Location excellent...four public transit routes take you easily to the train station and the boat dock (or it is an easy walk). The old town and the city wall are around the corner as is the famous Lucerne lion monument.
The room key system is a little awkward but it is only a minor problem.
location and serrvice
Free tea and coffee available throughout day. Staff friendly and good continental breakfast.
The rooms were very hot because no air conditioning. Would have preferred more towels in Bathroom as we took more showers because of hot weather.
Big interesting room, very comfortable. Not far from the old town, an easy walk.
Parking hard to find and expensive. Location not at all scenic, tons of downtown traffic. Way too expensive, as is all of Switzerland. "Free coffee" not available due to a meeting and staff was unapologetic. Snotty sign in bathroom essentially blamed user for a poor shower design that easily allowed leakage.
l was sick during my stay in Luzern and require to attend doctor at night, the reception staff was extremely helpful and so kind to us on everything. Location is very convenient where a bus stop just next to hotel entrance. Impressive front desk service. Thank you and will stay again absolutely.
small room. Parking Inconvenient.
It was a decent value for money option
The room looked much less charming than the one on the picture- breakfast was ok but very plain - dont expect special products.
We had a wonderful stay at your hotel. The location, room size and excellent staff made our vist to Lucerne a very memorable one.
Nothing to comment on.
Extremely friendly and helpful young staff. Excellent breakfasts and although a little more expensive than we had planned the hotel represents good value for money in Switzerland.
The staff was very helpful and professoinal.
The price was bit higher
The location is pretty good, the breakfast was amazing, but the separate beds were a bit of a bummer.
Breakfast is good, have coffee machine,and some fruit. The best is reception, they are always helpful and give you a smile. The location is good.
Excellent location, very good breakfast, including vegetable and fruits, coffee and tea available all the time from the machine in the breakfast area. Wi-fi worked well when we stayed there.
The rooms: modern and clean, quiet (our room faced the courtyard), the wifi signal was good. The breakfast: included in the price of the room and had your typical but good selection of buffet food for this part of Europe (hard boiled egg, meats, cheeses, breads, yogurt). Although it is an expensive hotel, it is not expensive for Switzerland, and especially for a tourist place like Lucerne. We would return again. We asked for the 'double bed' option but still got two mattresses pushed together. I am always confused in Europe about the mattress sizes. But really, it was no big deal. The bed was comfortable and we got a good night's sleep.
breakfast and staff were exceptional
difficult to park and take the luggage in
Convenient location both to tourist sites and also to the main train station. Friendly and helpful staff. Clean and basic accommodation.
No tea/ coffee making facility in the room. Wifi not working.
A good location
small room It is boring to change the room key and entrance key everytime.
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