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21, quai des Bergues, Saint-Gervais / des Grottes, 1201 Geneva – Show map
Excellent location – rated 9.4/10! (score from 301 reviews)
Rated by guests after their stay at The Ambassador.
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6 Reasons to Choose The Ambassador
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109 properties in Geneva
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301 verified reviews
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The Ambassador's staff speak: Russian, Portuguese, Polish, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is needed) and costs CHF 28 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
Russian, Portuguese, Polish, Italian, French, Spanish, English, German
From 2:30 PM
11:00 AM - 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged CHF 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
The Ambassador accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 301 reviews
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Can not ask for more from 4 stars
close to the lake and old town
Parking space is limited
So glad I chose the Ambassador, it felt like a luxury hotel. The location could not be beat, I could walk to all the prominent spots with ease.
Excellent position. Very clean and well looked after. Quite, calm atmosphere. Lovely staff.
Wifi wasn't the best I've had, Limited TV offering, bathroom was quite cramped.
The desk staff and the porter were extremely nice and kind.
The GM seemed distant and a bit snotty. Didn't even bother greeting the customers. A little bit old style?
Over all it was a great stay at the hotel, location was amazing and near every thing, staff were friendly and cooperative. the AC in the room was not cooling enough and when I inform the reception they immediately changed the room for me. I strongly recommend the hotel for any one.
Quiet comfortable room, lots of space. Excellent Shower.
Lack of 24 Hour espresso machine in the lobby (like sister hotel The New Midi over the road), or even a Nespresso machine in the room would be nice.
Location perfect for price
No boiler in room for tea and coffee
Very good hotel.
The food served at the restaurant for breakfast and served a la carte for diner
The A/C in the room was not working during a heat wave on Geneva and the staff couldnt repair the problem during my stay so they provided me with a fan.
Nice location near the lake. The hotel provides free public transport ticket.
The bathroom door does not have a lock. And there is space between this door and wall, so it is possible to see your friend on the toilet. The breakfast is not included and expensive.
Location was great.
Overpriced. Air conditioning didn't work that well. It never got "cold"
location was very good
coffee making was complicated and it could produce only half cup after each effort
Location, staff, breakfast.
Used to be coffee machine in the room, not any more.
services and facility is poor
Very well located and great views from the river side. Very close to the train station and they give you a traveling card so your return to the airport is free and all the traveling in the city also. Greta Hotel recommend it very much.
If it was a little cheaper it would be great.
Price didn't justify the room's standard
The staff and service at the hotel is fantastic. I initially booked a normal room but they bumped us up to a lake view upon our arrival with no extra charge - was very impressed. The room was extremely clean, and the views over Lake Geneva were very nice. The staff gave us a Geneva travel card as well when we were asking about what to do and see which was very useful.
Overall, we had an excellent stay. However, I would say that even with the upgrade, it's a bit too expensive for what you get, but I guess every hotel in Geneva is expensive. Additionally, the wifi signal in the room was not good at all and we only got it near the door. Lastly, the shower for the room next door was very very noisy which was extremely annoying as our neighbour woke up very early.
Great hotel, service and personnel. Excelent view over the lake.
I don't like Swiss hotel prices! That said, the price of this hotel looks significantly lower than its direct competition.
Helpfulness of staff
Geneva very expensive Breakfast poor
1) Location: just at the lake front and close to supermarket and department store (Manor). At the same time close to the pedestrian bridge to the other side of the lake (old Geneva and shopping district). 2) curtesy of the staff 3)free public transportation card. 4) comfortable bed and strong Wi Fi signal
1) about 350m from Cornivan bus and metro station (not too bad). 2) the first room I was offered was cramped and at in the backside first floor (directly on the ally). I rejected it and then I was offered a much better room at the 6th floor (no questions asked)
The rooms are a bit small... But, I believe that's normal considering it is Geneva... :-)
wifi was operating for several minutes only and NOT when it was much needed
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