Sheraton Neues Schloss Hotel

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly.

Services

Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Fax/Photocopying.

Internet

Wireless internet is available in the entire hotel and costs CHF 10.00 per hour.

Wired internet is available in the hotel rooms and costs CHF 13.00 per hour.

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-in

From 15:00 hours

Check-out

07:00 - 12:00 hours

Cancellation

If cancelled up to 16:00 on the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 3 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged CHF 85.00 per night and person for extra beds.

There is no capacity for extra beds in the room.

Maximum capacity of babycots in a room is 2.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Other

The hotel reserves the right to pre-authorise credit cards prior to arrival.