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Via F. Borromini 5, 6903 Lugano – Show map
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85 properties in Lugano
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282 verified reviews
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Albergo Stella's staff speaks: Italian, French, Spanish, English, German
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Outdoor Pool (seasonal), Grounds, Sun Deck
Free! WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Ironing Service, Shoeshine, Fax/Photocopying
Non-smoking Rooms, Heating, Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English, German
2:00 PM - 10:00 PM
6:30 AM - 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 282 reviews
Value for money
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The family-run Continental Parkhotel is located 220 yards south of the main train station of Lugano, where the funicular leaves regularly for the center of the city.
Score from 1229 reviews Excellent
Situated on the lake promenade near the traffic-free center of Lugano, Hotel Walter Au Lac offers you air-conditioned rooms, all with superb lake views. Internet access is free of charge.
Score from 270 reviews Very good
The Hotel Dischma is 330 yards from the funicular station and from the Lugano-Paradiso boat pier on Lake Lugano. It features free Wi-Fi and a free internet terminal.
Score from 683 reviews Very good
The Hotel&Hostel Montarina occupies a historic Villa built around 1860, only 200 meters from the Lugano train station.
Score from 643 reviews Very good
Breakfast was good
The staff was very nice...loaned us converters as ours didn't fit when they should have. Room was clean and quite unless you needed the AC. WiFi worked very well. Best thing about this hotel was its closeness to the train station...easy five minute walk. Also staff recommended the Buffet Stazione for dinner. We hesitated as not wanting a "buffet" but went anyway and it proved quite good, not buffet as we thought but lots of things to choose off the menu with decent prices!
We did not like that we had to walk up several steps to get to the reception office. Also did not like that our converters did not fit. The bathroom was very small but the room that our friends stayed in was quite large.
The people running this hotel are lovely. The customer service is great and the breakfast fantastic with fresh croissants and freshly made coffee to order. The room was clean and spacious, not at all noisy so a good night sleep was had. Being a stroll from the train and bus stations at the top of the town is convenient on arrival and a little supermarket at the train station is handy.
Being located at the top of the hill, it is a good amound of uphill exercise to return from the lake.
The room WAS VERY CLEAN. Close to train station. The help were very friendly and helped us with local things of interest. The breakfast was excellent. A very nice setting. Also the area was so quiet. All in all everything was top notch.
Location Friendliness of staff Back garden
Imagine - a PERFECT room, breakfast, view only TWO BLOCKS from the train station and it is pin drop quiet. Add to the convenience, the Stella is across the street from two buses which take you easily into the middle of town in only five minutes. On top of all that, the staff are enormously helpful, serve a magnificant breakfast in a light and artistic breakfast room or on the garden terrace. I would have stayed a month if I could have!
Everything was PERFECT!
Near to the train station and easy to go to city center. The staff are helpful and friendly. For breakfast there is even traditional Chinese TieGuanYin:)
The Albergo Stella is a family owned hotel, which was reflected in the very friendly and approachable owners. The hotel was also very conveniently located for the main railway station in Lugano, which was approximately 500 metres away. The room was very clean with the adjoining terrace a big plus.
Breakfast was nice, staff was friendly
Toilets were a bit small
Excellent location close to train station and downtown area. Rooms were comfortable, quiet and clean. Also a very good value for the room charge.
Location close to train station (take ramp up to track 4, walk to the end of the platform and follow the signs) and funicular into town center - very convenient. Very pretty garden to have breakfast and relax in afternoon. Small pool (didn't use it myself but nice to have option). Really good coffee in the morning!
Air conditioner in my room didn't work too well. Wasn't such a problem for me as I dont like a/c much but could see it being a problem for someone used to sleeping in a cool space. Lugano in July was hot and very humid.
The croissants at breakfast were good.
The "bathroom" in our room was one of those full size inserts that would be fine if one was camping but paying Lugano prices and being so far from town made this disappointing to say the least. The air conditioner was a noisy, not very effective, free-standing unit. Though he was quite apologetic and explained the mix up, the manager offered only a 5% discount for being locked out nearly 40 minutes at 6:00 p.m. my daughters had returned to the hotel and were asleep. The front door was locked and there was NO ONE at the hotel to let me in. I called through an open window to no avail. After mor than a half hour, I was let in only because I happened on to a hotel employee as he emerged from the basement. The 5% discount seemed insufficient recompense especially since it is given to all guests who indicate that they book the Albergo Stella though Rick Steves. I'm afraid I would not recommend this hotel to anyone. Clearly there are paces to stay that are more appropriately staffed and with better facilities for that price and location in Lugano.
close to train station.
no elevator but you can request a ground floor room.
It was close to the train station. Very clean. Great staff.
The owner Daniel was friendly and helpful. Close to railway station.
Very convenient to train station and funicular into city, lovely balcony/porch area
owners were very nice, breakfast was good, close to train, comfy beds
bathroom was smallest out of all our stays in Switzerland
Everything was excellent! The staff is very friendly and the hotel is 5' from the main train station. Room was clean and comfortable.. If I visit Lugano again, I'll definitely stay at the same hotel!
The location, the friendly and helpful staff, the yummy breakfast
Room of three of us, slightly less spaciois
The helpfulness of Daniel the owner, especially around tourist information and suggesting things to do/see. Good location near station. Simple but very pleasant, clean and bright room.
Some street noise especially if window open, tiny (though adequately equipped) bathroom. Breakfast not at all comprehensive.
The room (#26) was very nice, with french doors that opened onto a balcony overlooking the garden, with a glimpse of the mountains in the distance. The room had a nice old world feel with modern touches, with wooden floors and high ceilings and an antique wooden cabinet. The room felt very fresh and clean and I enjoyed the fresh breeze from the open windows and french doors. I liked the original artwork in the rooms and hallways. The proprietor was very nice and friendly.
We had to carry out bags up the stairs to the reception area.
Very friendly and accommodating owners, location, breakfast
This hotel is a gem! Close to the train station and town, comfortable beds, nice balcony, friendly and helpful staff and excellent breakfast buffet.
Bathroom was tiny.
Lovely friendly owner and likewise his staff.
Nothing everything was excellent
The location is good, near the train station. Breakfast is the standard buffet.
Room is pretty basic, with low quality furniture. Its a clear effort to achieve the requirements of a 3-star hotel. I would rate more as 2-start.
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