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Newest reviews for Albergo Stella

  • Wesley
      United States of America
    August 24, 2014

    The room WAS VERY CLEAN. Close to train station. The help were very friendly and helped us with local things of interest. The breakfast was excellent. A very nice setting. Also the area was so quiet. All in all everything was top notch.

    Nothing

    10

  • Torgeir
      Norway
    August 15, 2014

    Location Friendliness of staff Back garden

    Air condition

    8.3

  • Anonymous
      Italy
    August 8, 2014

    Imagine - a PERFECT room, breakfast, view only TWO BLOCKS from the train station and it is pin drop quiet. Add to the convenience, the Stella is across the street from two buses which take you easily into the middle of town in only five minutes. On top of all that, the staff are enormously helpful, serve a magnificant breakfast in a light and artistic breakfast room or on the garden terrace. I would have stayed a month if I could have!

    Everything was PERFECT!

    10

  • Yumin
      Germany
    July 31, 2014

    Near to the train station and easy to go to city center. The staff are helpful and friendly. For breakfast there is even traditional Chinese TieGuanYin:)

    8.3

  • Michael
      Denmark
    July 30, 2014

    The Albergo Stella is a family owned hotel, which was reflected in the very friendly and approachable owners. The hotel was also very conveniently located for the main railway station in Lugano, which was approximately 500 metres away. The room was very clean with the adjoining terrace a big plus.

    7.9

  • Anonymous
      Switzerland
    July 27, 2014

    Breakfast was nice, staff was friendly

    Toilets were a bit small

    7.1

  • Anonymous
      United States of America
    July 25, 2014

    Excellent location close to train station and downtown area. Rooms were comfortable, quiet and clean. Also a very good value for the room charge.

    10

  • Eileen
      United States of America
    July 22, 2014

    Location close to train station (take ramp up to track 4, walk to the end of the platform and follow the signs) and funicular into town center - very convenient. Very pretty garden to have breakfast and relax in afternoon. Small pool (didn't use it myself but nice to have option). Really good coffee in the morning!

    Air conditioner in my room didn't work too well. Wasn't such a problem for me as I dont like a/c much but could see it being a problem for someone used to sleeping in a cool space. Lugano in July was hot and very humid.

    7.1

  • Hilary
      United States of America
    July 17, 2014

    The croissants at breakfast were good.

    The "bathroom" in our room was one of those full size inserts that would be fine if one was camping but paying Lugano prices and being so far from town made this disappointing to say the least. The air conditioner was a noisy, not very effective, free-standing unit. Though he was quite apologetic and explained the mix up, the manager offered only a 5% discount for being locked out nearly 40 minutes at 6:00 p.m. my daughters had returned to the hotel and were asleep. The front door was locked and there was NO ONE at the hotel to let me in. I called through an open window to no avail. After mor than a half hour, I was let in only because I happened on to a hotel employee as he emerged from the basement. The 5% discount seemed insufficient recompense especially since it is given to all guests who indicate that they book the Albergo Stella though Rick Steves. I'm afraid I would not recommend this hotel to anyone. Clearly there are paces to stay that are more appropriately staffed and with better facilities for that price and location in Lugano.

    4.6

  • Jing
      China
    July 5, 2014

    close to train station.

    no elevator but you can request a ground floor room.

    6.7

  • Deborah
      United States of America
    June 29, 2014

    It was close to the train station. Very clean. Great staff.

    10

  • Deane
      Australia
    June 26, 2014

    The owner Daniel was friendly and helpful. Close to railway station.

    8.3

  • Vicki
      United States of America
    May 30, 2014

    Very convenient to train station and funicular into city, lovely balcony/porch area

    10

  • Karen
      United States of America
    May 21, 2014

    owners were very nice, breakfast was good, close to train, comfy beds

    bathroom was smallest out of all our stays in Switzerland

    9.2

  • Athanasia
      Belgium
    May 18, 2014

    Everything was excellent! The staff is very friendly and the hotel is 5' from the main train station. Room was clean and comfortable.. If I visit Lugano again, I'll definitely stay at the same hotel!

    9.6

  • Su
      Malaysia
    May 15, 2014

    The location, the friendly and helpful staff, the yummy breakfast

    Room of three of us, slightly less spaciois

    9.2

  • Denis
      United Kingdom
    May 15, 2014

    The helpfulness of Daniel the owner, especially around tourist information and suggesting things to do/see. Good location near station. Simple but very pleasant, clean and bright room.

    Some street noise especially if window open, tiny (though adequately equipped) bathroom. Breakfast not at all comprehensive.

    9.2

  • Manjushri
      United States of America
    May 6, 2014

    The room (#26) was very nice, with french doors that opened onto a balcony overlooking the garden, with a glimpse of the mountains in the distance. The room had a nice old world feel with modern touches, with wooden floors and high ceilings and an antique wooden cabinet. The room felt very fresh and clean and I enjoyed the fresh breeze from the open windows and french doors. I liked the original artwork in the rooms and hallways. The proprietor was very nice and friendly.

    We had to carry out bags up the stairs to the reception area.

    8.3

  • Shuk
      Malaysia
    May 4, 2014

    Very friendly and accommodating owners, location, breakfast

    10

  • Melissa
      United States of America
    May 3, 2014

    This hotel is a gem! Close to the train station and town, comfortable beds, nice balcony, friendly and helpful staff and excellent breakfast buffet.

    Bathroom was tiny.

    10

  • Anonymous
      United Kingdom
    April 29, 2014

    Lovely friendly owner and likewise his staff.

    Nothing everything was excellent

    10

  • Miguel
      Switzerland
    April 27, 2014

    The location is good, near the train station. Breakfast is the standard buffet.

    Room is pretty basic, with low quality furniture. Its a clear effort to achieve the requirements of a 3-star hotel. I would rate more as 2-start.

    6.3

  • Hugh
      United Kingdom
    April 15, 2014

    Very clean and very friendly would recommend to anyone visiting Lugano. Superb coffee and owners very kind with good advice for my sunburn.

    Honestly,there was nothing I did not like.

    9.2

  • Anonymous
      Belgium
    April 11, 2014

    the staff, cleanliness

    the light in the room.

    10

  • Janice
      Canada
    March 25, 2014

    nice updated room with a balcony overlooking a lovely garden, free wifi, modern flat screen TV with lots of English channels, lovely breakfast included with excellent coffee and croissants, yogurt and fruits.

    the pool was empty, it would have been nice to see water but it was only mid March.

    7.9

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