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Newest reviews for Art Deco Hotel Montana

  • Stephanus
      Singapore
    September 11, 2014

    If you want a large room go for the non lake view rooms. Also quieter than lake view rooms at night. Staff were very friendly and efficient. Very good bar for single malt lovers and the pianist on the Friday night was brilliant.

    Lake views rooms are tiny and the fixtures and furnishings are outdated. Bathroom is ridiculously small.

    8.3

  • Mariana
      Switzerland
    September 7, 2014

    The room was fantastic with a beautiful view. The service was outstanding, we brought our little dog and they had some food, water and toys for him in the room.

    10

  • Abdulsameea
      Qatar
    September 6, 2014

    the shower is opened to the room

    7.1

  • Malcolm
      United Kingdom
    August 26, 2014

    The Art Deco style, the lake view, the size of the room and bathroom, the lavish breakfasts and high standard of cuisine in the evening meals, the hotel's own funicular, the friendly and professional service.

    It's quite expensive and the wine is served in tiny measures but otherwise there is nothing to dislike about this superb hotel and we would warmly recommend it for an enjoyable stay in Lucerne.

    9.6

  • Noel
      United States of America
    August 24, 2014

    Exceptional views of Lake Lucerne. Try for 5th floor facing the lake. Excellent Restraurant ! Both breakfast and dinner. Beach Bar and after dinner bar with jazz, the best. Location, location.

    Exceeds expectation!

    10

  • Anonymous
      United States of America
    August 12, 2014

    View.

    Everything else. No air conditioning. Poor facilities. Noisy rooms. Dated decor. Not a convenient location. Breakfast not worth the expense.

    2.5

  • Christine
      United States of America
    August 12, 2014

    The staff were pleasant.

    Truly unattractive inside and out. Only one elevator for entire hotel, which was of course, rarely available. The funicular to the Main Street was not scenic and had long wait times. The hotel is not well located (too far from town center). No AC, very hot, scratchy bed sheets.

    2.9

  • Joanne
      United Kingdom
    August 12, 2014

    Location cleanliness and stunning views

    9.6

  • Lucy
      United Kingdom
    August 9, 2014

    Staff very friendly and personable. Although the surroundings were opulent, there was a relaxed feeling to the bar area-no pretentiousness. The views from the balcony were gorgeous and the private funicular a bonus.

    9.6

  • Rachael
      Australia
    July 29, 2014

    The location was great, access to the lido was a bonus and the breakfast was superb.

    10

  • Polly
      United States of America
    July 25, 2014

    The location with the view over Lake Lucerne, with a private cable car to get to the lake promenade, raises this hotel above others. And it is quiet. The rooms are spacious and beautifully appointed. The lake view from our balcony was spectacular. The staff were extremely helpful to meet all of our needs.

    We liked everything.

    10

  • Nelli
      United States of America
    July 25, 2014

    Views,location,decor

    10

  • Arthur
      Canada
    July 22, 2014

    The concierge "Boris" was so helpful in setting up all our family activities and reservations. He was excellent at listening to our needs.

    Very noisy hillside room. Deliveries throughout the night kept us awake. There was no a/c. When I went to front desk the next morning to complain, they were quick to upgrade us to the lake view room with a beautiful view.

    6.7

  • Oleg
      Kazakhstan
    July 16, 2014

    Nice hotel, remind me about film "Grand Budapest Hotel". The same fairytale atmosphere. Very big room with 4 windows. Fantastic view from La Scala terrace. Great bar with big whiskey collection.

    A lot of flies on breakfast in main restaurant. Impermissibly for such level hotel

    8.3

  • Russell
      United States of America
    July 2, 2014

    Loved the décor, service, view, breakfast.

    Food by the Italian chef. Pricey and not too good. Bread was terrible.

    9.6

  • Gary
      United Kingdom
    July 1, 2014

    The view, the restaurant and cocktail bar, the decor, the friendly staff

    Rooms at rear - not really a "hillside" view and some double rooms are quite small

    9.2

  • Anonymous
      China
    July 1, 2014

    Terrace, view, location

    It could have been a perfect stay, but...I called reception 2 days before arrival about possible changing the duration of stay, the lady said no problem just tell us upon check-in. When we informed the receptionist that our trip was shortened from 7 nights to 3 nights (later add another night), she was annoyed and showed us a long face, it was not expected from the impression we had of Hotel Montana. Same thing happened later about a request of the invoice. I could understand the frustration of receiving all sort of 'special' requests, but don't show it to your guests, let it out 'off stage'. I hope whoever receive this feedback could do something and improve your hotel's service standard.

    8.3

  • Catherine
      United States of America
    June 21, 2014

    The view

    Attitude of front desk

    5.8

  • Sulaiman
      Kuwait
    June 18, 2014

    Front desk and restaurant staff were helpful and very friendly. The view from the balcony was breathtaking. The funicular was very convenient transport between bus station takes you to center and hotel lobby.

    10

  • Albert
      United States of America
    June 5, 2014

    This is our favorite hotel: great staff, great views, wonderful room (esp. Since we were upgraded to a top-floor suite with wrap around balcony and views of lakes and mts. And town. A great hotel, and one with real personality, unlike the chains....

    10

  • Shari
      United States of America
    May 31, 2014

    If I were to stay in Lucerne again I would stay at the Montana. The view from our room was the best I've ever had in my life. The breakfast for 25 CH per person was the best deal in Switzerland and delicious. The buffet includes unlimited Prosecco, meats, cheeses, eggs (to order if you want), salmon, fresh fruit, variety of baked (not packaged) bread, pumpkin and sunflower seeds; the list goes on. It's a 5-10 minute walk to shopping etc. but worth it for the view. Staff were helpful, friendly, and knowledgeable. The bed, blanket and pillows were to die for. We tried to buy the comforter in town but they were out of stock. Also, I highly recommend eating dinner there; the tasting menu before 9 pm if you can. It was the best meal of our 2 week trip to Europe!

    Didn't have fresh squeezed oj on the buffet.

    9.6

  • Anonymous
      Hong Kong
    May 26, 2014

    lake-view, funicular

    staff not very attentive, service is slow, front desk is slow, no swimming pool.Very expensive and not worth the money, i kind of regret chose this hotel. location is just so so. breakfast is average. far from the town.

    6.3

  • Maria
      United States of America
    May 21, 2014

    The fantastic views, cocktails on the terrace, the piano player at the bar & the breakfast buffet.

    9.6

  • Willam
      United States of America
    May 19, 2014

    There were no directions on how to get there. We had to drive and drive and just luckily found the hotel!

    9.5

  • Leslie
      Switzerland
    May 16, 2014

    We travelled with our small dog and they had a water bowl, treats and a toy for her. Nicely done.

    9.6

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