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BnB im Herzen von Biel

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Score from 33 reviews Excellent 8.6/10

Newest reviews for Hotel Artus

  • Andrea
      United Kingdom
    August 23, 2014

    Clean comfortable beds and bathroom.

    Very noisy! Room over busy road, no air con so needed to leave window open as room extremely small resulting in poor sleep. Staff spoke very poor German, French and English so communication very difficult. Breakfast rather basic with little choice.

    5.4

  • Anonymous
      United Kingdom
    June 27, 2014

    Staff, Location.

    8.3

  • Claudia
      Germany
    June 24, 2014

    Very nice atmosphere, extremely friendly and helpful staff. Location is excellent. Water dispenser available on each floor. Lift to upper floors.

    Traffic noise from early in morning until late at night.

    9.2

  • Martien
      Netherlands
    June 22, 2014

    The proprietor was very helpful and went out of his way to make our stay very comfortable. Highly recommended.

    9.6

  • Zimmermann
      Switzerland
    June 10, 2014

    We like the flexibility of the patron, and his always smiling ways. He even accepted our dog - thank you !

    8.3

  • Paul
      Germany
    May 12, 2014

    Friendly staff, comfortable room, fairly quiet, too. I had stayed elsewhere in Biel/Bienne previously, and this will be my stop from now on.

    9.6

  • Anonymous
      France
    May 9, 2014

    The owner is very friendly. Location is at a 3 mn walk from main street.

    Sound isolation between rooms is very poor. You can hear your neighbors speak. Room equipment seems to never have changed since 1970’s. No fixed phone in the room. No parking.

    4.6

  • Marco
      Belgium
    May 4, 2014

    Very kind manager, makes you feel at home

    9.2

  • Claudia
      Switzerland
    April 16, 2014

    Particularly the responsiveness of the boss who waited until my very late arrival at 00:30h. Nice room and facilities, nice continental breakfast plus good talk, a place to go back to.

    10

  • Nicola
      United Kingdom
    April 5, 2014

    The owner was a lovely friendly man, nothing was too much trouble. He was very attentive when I went down for dinner. The dinner was true home cooking rustic but beautiful flavours. The location to the station was superb. No need for a taxi or bus even with big cases. It's very close to the river so if you fancy a nice walk on a sunny day I would recommend this. The room was big, clean and had a lovely comfortable bed. I would deffenatly stay here again.

    9.2

  • Anonymous
      Slovenia
    March 24, 2014

    I received great hospitality and kindness. I would recommend it to anyone.

    10

  • Anonymous
      Denmark
    March 24, 2014

    Very professional and personal service.

    10

  • Anonymous
      Japan
    March 8, 2014

    Staff and all facilities are very good! WiFi works well.

    10

  • Takashi
      Japan
    March 6, 2014

    The staff was extremely friendly!

    8.3

  • Yariv
      Israel
    February 25, 2014

    all was good

    10

  • Stephen
      United Kingdom
    February 13, 2014

    Hospitable, clean and comfortable room, good location for station.

    No meat with breakfast over weekend, diminishing value as I do not eat cheese, I was left with bread and jam.

    9.2

  • Richard
      United Kingdom
    February 9, 2014

    Adding to comments made on 13 August last year, this time it was a Winter visit. Whilst cold outside the room temperature was fine and you heard hardly any noise from outside as the insulation was effective. As said last year I would stay again.

    We stayed for seven nights and on one occasion we arrived back to find the rooms had not been serviced. The owner was very apologetic when we mentioned this.

    8.8

  • Stephen
      United Kingdom
    January 22, 2014

    The Owner was friendly and helpful, the room was clean and comfortable, the Wi Fi worked well.

    10

  • Vladimir
      Slovenia
    December 11, 2013

    Excellent value for money, kind staff, professional service.

    10

  • Kuan
      Singapore
    December 8, 2013

    Nikolla the person who checks me in and out of the hotel and also prepared the breakfast every morning was very nice and friendly to me. The hotel isn't 5 stars, but it is clean and has its own bathroom not sharing. It is very near to the town, shopping and train station of Biel/Bienne. Plus Nikolla also loan me a bicycle to ride around town. At a very reasonable price, plus good service and free bicycle loan what more can one ask. This is an excellent hotel, so if you are looking to stay at Biel don't forget to look up or consider Hotel Artus.

    Because I checked out early on my last day of my hotel stay at Artus and wanted to return later to claim my luggage and bag. I wished they could place my luggage and bag in a safe and secure place with locks, rather to find my luggage and bag still in the restaurant open area. Although Nikolla assured me that it is safe, but I still do not feel it is safe enough, so if they can put it in a storage room with locks and secure this will give their guests a peace of mind.

    10

  • Vladislav
      Lithuania
    November 29, 2013

    Small and tidy hotel in the centre of the city. Spacious room, mountain view from the window. Cousy bar is open in the evenings.

    Breakfast could have larger variety of food - only bread, cheese, yogurt, and jam were offered (juice, tea & coffee, of course, too).

    9.2

  • Arturas
      Lithuania
    November 29, 2013

    A modest but very convenient and nice little hotel, within walking distance from Biel train station and Old Town. Tea facilities in the room are nice. Continental breakfast is OK.

    Nothing really.

    10

  • Anonymous
      Israel
    November 29, 2013

    price is relatively fair. hotel is quiet. very large choice of TV channels.

    room lightening is very low. no real light in the center of the room. bathroom is relatively old. not enough clean. only one big towel and one small. very small shower gel quantity. no fridge at all.

    5.4

  • Erica
      Italy
    November 7, 2013

    Nice hotel, clean, comfortable, convenient location

    9.2

  • Ashley
      United Kingdom
    November 5, 2013

    Friendly staff, clean room, communicated in English

    9.2

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