Balm

I love Hotel Balm very much. That is a very nice and cosy hotel. Though I did not pay for a lake view room, I was offered a lake view room upon request upon my arrival as I believe the hotel staff is so generous and of course there was room availability. The breakfast was of excellent quality and I was offered a dish of lovely vegetables upon request. Though the prices for lunch/dinner in its restaurant are a bit expensive but we found out that actually costs of eating in anywhere in Switzerland is much higher than in other countries. Anyway Hotel Balm's restaurants provide high quality of food and service so worth of its prices. Further, it has a very peaceful and beautiful environment and is within walking distance to the lake side.

Room was large and airy and the view of the lake and mountains.

The head waiter can appear to look down on those who go to the bistro rather than into his four or five star dining room. He always spoke German which we found a little difficult.The rest of the staff were quite friendly and helpful and communicated in English and we tried to speak some German.

The hotel room was large and very well appointed and the hotel was on the lake with a beautiful view of lake and alps. The hotel was reasonably priced for it's classl, style and location. It included free wireless internet in the room and parking on site. The hotel had a bus stop in front with a short ride to the center of town. The hotel apparently has a gourmet restaurant which was unfortunately closed the day we were there,

the view toward the lake

I did not like the fact that they put two separate beds side by side for couples.

Sofa bed was too small for children older than 8 years old. Matresses were very uncomfortable. Very noisy street.

It has good view, location, breakfast, room and pets. It is easy to go from Luzern. There was a stronge staff to help us to take the heavy luggage upstair.

It was close to the city of Lucerne, but very quiet and surrounded by a lot of green. Hotel staff were kind and the food was very good. It really was a value for money (for Switzerland, where everything is soooo expensive!).

Lovely room in beautiful surroundings. Peaceful and quiet with excellent staff

Everything

The room was designed very well for the three of us.

The location of the hotel, the view from our room and the friendliness of the staff.

Easy accessible to the Luzern city, bus stop is just in front of the hotel with once 15 min frequency

The hotel does not have a elevator, we stayed at second floor and we have to carry our heavy luggages all the way up.