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Beau-Rivage PalacePlace du Port 17-19, 1006 Lausanne (Show map) Wonderful, Score from 113 reviewsThe Beau-Rivage Palace has built a reputation for being one of Europe's favorite hotels for its service and high quality. Located in 10 acres of parkland, on the banks of Lake Geneva in Lausanne, the elegant belle époque buildings of the Beau-Rivage Palace command breathtaking views across the lake to the majestic French Alps beyond. Sumptuous architecture, antiques and fine reproductions steep guests in the glorious past in both public and private spaces. On the other hand, guests feel instantly at home, thanks to the warm and attentive staff, which includes Switzerland's only female chief concierge. Hotel Rooms: 168, Hotel Chain: Swiss Deluxe Hotels.
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Total Hotel Score:9.3
Based on 113 reviews Guest reviews are written by our customers after their stay at Beau-Rivage Palace. |
Score breakdown
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Score filter |
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Anonymous
Family with older children
Italy
June 21, 2011
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beautiful location , perfect service , luxury organisation , professional staff
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Mature couple
Hong Kong
June 20, 2011
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Excellent breakfast and glamorous design of the hotel. Food and services were exceptionally good at the Ann Sophie PIc restaurant.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Denis
Young couple
SAINT-LOUIS,
France
March 8, 2011
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Excellent quality of service, young staff is very competent and friendly / location close to the lake but apart from any noise is great. small indoor pool
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Mature couple
France
January 4, 2012
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The lake and mountain view, the friendly staff, the hotel itself (beautigul building), The food in the restaurants... The staff at the reception offered us an upgraded room for a very reasonable price, had the lake view instead of garden/building view. The prices at the spa are extremely high. The garden view rooms are more a "building view rooms", that's why we prefered to change for a lake/mountain view with an extra payment.
Did you find this review helpful?
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9.6 |
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Bashar
Mature couple
Dahiat A. Salem,
Kuwait
October 3, 2011
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The Reception were very helpful and courteous; the Concierge is knowledgeable and prompt, and the Housekeeping is efficient and responsive. It is an experience that exceeded our exceptions and needs. It is the best hotel in that area, and they really do care about their guests. The Cafe Beau-Rivage manager and employees need to be well trained, in order to be friendly and have a service with a smile to their guests; I wasn't satisfied when I dinned-in. I rate the Housekeeping 8 out of 10 for not providing new soaps on a daily basis. And finally, the hotel is a little bit overpriced.
Did you find this review helpful?
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9.6 |
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Peter
Mature couple
Flagstaff Hill SA,
Australia
September 12, 2011
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The luxury and the upgrade! Service was the best ever received.
Did you find this review helpful?
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10 |
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Ian
Solo traveler
London,
United Kingdom
August 18, 2011
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impeccable location, with exellent service from friendly staff. unstuffy notwithstanding its grade.
Did you find this review helpful?
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9.2 |
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John
Family with young children
Danville, California,
United States of America
August 17, 2011
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This place is tops. From the moment we arrived, we were greeted with the best of Swiss hospitality and responsiveness. The hotel located right on Lake Lausanne (more like a resort) is grand and is in tip-top shape - not an insignificant task given its size. We had a lake view room, which was comparable to any Four Seasons hotel...very large, luxurious, clean, and with every amenity one might expect from a hotel of this caliber. The room was whisper quiet and the beds extremely comfortable. The numerous hotel restaurants were all wonderful and best of all, they all had the best views of the lake in the city. The extensive gardens are filled with flowers and are well manicured. The pools were great for both relaxing and swimming laps. My wife really enjoyed the gym and spa, and my children were given free pastry and flower arrangement lessons, and sent on a treasure hunt around the grounds. Besides the facilities, the staff were ever attentive and friendly (no snobs here). A great value for those on vacation or business who desire the best.
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9.6 |
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Dennis
Mature couple
Murrieta, California,
United States of America
July 6, 2011
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Exceptional Hotel, Great Room, and Excellent Food.
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9.5 |
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Elena
Family with older children
Moscow,
Russia
July 5, 2011
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An exeptional atmosphere, great location, wonderful spa facilities. The room was quite small and the extra bed was really small for our 14- years old son.
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9.6 |
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Anonymous
Mature couple
Brazil
June 5, 2011
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An amazing hotel. The staff, the location, the service all A+++ My only complains are the bed, extremely soft for a first class hotel, and a not very efficient air conditioning system in our room.
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9.2 |
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Anonymous
Young couple
Russia
May 7, 2011
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Location is perfect, nice lake's views, service is excellent, delicious food is everythere in the hotel and by roomservice, comfort of the spa and suitable working hours. Beautiful biuldings of the hotel are very good maintained.
Did you find this review helpful?
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10 |
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Timothy
Mature couple
Twickenham,
United Kingdom
January 3, 2011
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The staff were professional and helpful. The location is madic.
Did you find this review helpful?
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8.8 |
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Christine
Mature couple
Epping,
United Kingdom
September 28, 2011
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This was our 4th visit. We were made very welcome. Up graded our room which was a real treat after such a long drive from Italy. Much appreciated. Loved the room and the views.. Staff and service excellent. Spa lovely and relaxing. A favourite hotel of mine.
0 out of 1 people found this review helpful, did you?
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8.8 |
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Denise
Group of friends
St Peter Port,
Guernsey
September 19, 2011
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On check-in, pleasantly surprised by an upgrade to lake view rooms. Excellent service - nothing was a problem for staff who were very helpful. Excellent food and excellent comfort. We didnt have to pay parking because we had a disabled pass. Had we not have had this I am not sure how much the parking would have been, but I feel sure it would have been expensive.
0 out of 1 people found this review helpful, did you?
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9.6 |
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David
Mature couple
Sittingbourne,
United Kingdom
September 10, 2011
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One of the best hotels in the world.
0 out of 1 people found this review helpful, did you?
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9.6 |
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Sue
Young couple
Atlanta,
United States Minor Outlying Islands
August 17, 2011
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The view. The spa personnel were curt.
0 out of 1 people found this review helpful, did you?
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7.1 |
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Ali
Family with young children
RIYADH,
Saudi Arabia
July 8, 2011
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We enjoyed our stay at the beau-rivage especially the breakfast and the breakfast venue.Enjoyed the lake view from our balcony.Our kids enjoyed feeding the birds. We were promised a change to a larger room at check in.We packed our bags ready for the switch which never took place due to miss management,they should not have made a promise that they could not keep.
0 out of 1 people found this review helpful, did you?
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8.8 |
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Hamdan
Mature couple
makkah,
Saudi Arabia
June 22, 2011
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the location is good,and quiet.the staff were so helpfull especially Kais. he is gentle and keen and honest.he told us and helped us in planning our tour in laussane during our two day stay.i think next time if we will come to laussane we will come to this hotel mainly because of his staff the room i booked is garden view ,but unfortunatly it was not .from the window i was just seeing buildings all around.but i have to admit that the lady on the reception when we check in was so helpful and patient, she showed us 5 different kinds of rooms to choose and finaly we got one but at a lower level i.e from the 5th floor to the 1st.another point there was no ketel or coffee making machine,tea,sugar or coffee in the room as we were expecting as it is the case in all the 5 and 4 star hotels we stayed in in other countries.
0 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Solo traveler
Japan
June 14, 2011
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Fantastic location Nice room The hotel staff was so so.
0 out of 1 people found this review helpful, did you?
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9.6 |
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Hélène
Young couple
Genthod,
Switzerland
November 4, 2011
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L'accueil est excellent et le personnel très agréable. Le pdj était formidable avec une vue sur le lac et les Alpes. A refaire !
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Group of friends
Switzerland
February 7, 2012
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Sehr schöne Lage am See. Schlechter Service beim Frühstück (Praktikanten, die nicht wussten wie man ein Tablet trägt).
Did you find this review helpful?
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9.5 |
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Zivile
Group of friends
Vilnius,
Lithuania
February 5, 2012
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Mielas,jaukus senoviskas viesbutis.
Did you find this review helpful?
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8.3 |
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Joel
Young couple
Gland,
Switzerland
January 24, 2012
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La magnifique chambre avec une baignoire qui donnait sur le lac et les alpes. L'excellent service également.
Did you find this review helpful?
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10 |
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Nathalie
Family with older children
NEUILLY SUR SEINE,
France
December 16, 2011
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Hôtel parfait,raffiné ,personnel compétent très professionnel Séjour extrêmement agreable
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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