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Belle Epoque Boutique HotelGerechtigkeitsgasse 18, 3011 Bern (Show map) Good, Score from 66 reviewsLocated in Berne’s historic Old Town, just steps from the Aare River, the Belle Epoque occupies a 500-year-old building decorated with Art Nouveau works of art. The individually furnished rooms at the Belle Epoque Boutique Hotel feature a TV, safe, and a minibar. The restaurant Le Chariot serves Swiss and international cuisine and a large selection of fine wines. Guests can also enjoy a large breakfast buffet and cake and ice cream in the afternoon. Cocktails, fine wines, and cigars are served in the Belle Epoque’s elegant bar. Hotel Rooms: 14
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Total Hotel Score:7.5
Based on 66 reviews Guest reviews are written by our customers after their stay at Belle Epoque Boutique Hotel. |
Score breakdown
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Lynne
Mature couple
Toronto Ontario,
Canada
July 11, 2011
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Belle Epoque tried to charge us a much higher room rate when we were checking out - not the Booking.com confirmed rated. Fortunately I had kept all of my email confirmations and they agreed, reluctantly, to honour the booking.com rates. I am just lucky that I had hard copies of all the confirmed rates thru booking.com, had I not, I am sure the Hotel would have made us pay the full rate. This seems like an egregious breach of contract with Booking.com and your clients.
3 out of 3 people found this review helpful, did you?
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6.3 |
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Anonymous
Mature couple
United States of America
November 4, 2011
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A lovely, intimate hotel perfectly located right in the old town. The decor was so much nicer than the spartan surroundings we experienced in other parts of Switzerland. Switzerland is a very expensive country, so we thought this was a good value in that context. I'll never understand why the Swiss think two twin beds pushed together really work as a double bed for a couple, but that's what all the hotels think, not just the Belle Epoque. This one was more comfortable than many.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Peter
Solo traveler
Bloemfontein,
South Africa
July 28, 2011
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Friendly staff, location, clean and comfortable. Nice and quiet in back room Comparable hotels in Bern seem to include breakfast at this sort of room rate, Belle Epoque therefore a little bit expensive, but one is paying for locality.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Anonymous
Mature couple
Switzerland
January 11, 2012
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Good location and the room size was ok. No heating and the tv was circa 1990.... for 240 francs it was overpriced
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5.8 |
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Anonymous
Solo traveler
Canada
August 26, 2011
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The location was good. The mostly young good-looking staff made up in enthusiasm what they lack in experience and attention. I think the reputation of this hotel is over-rated. It is a bit of a clip joint at 19 Fr for a non-descript breakfast and 9.50 Fr for a beer, plus wi-fi was not free! During my stay Bern was experiencing a bit of a heat wave - there was no air-conditioning anywheres in the hotel. The air in the bedroom was stale and a 3 inches think feather duvet on the bed as the only covering didn't lead one to feel cool physically or otherwise.
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6.7 |
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Anonymous
Solo traveler
Australia
August 3, 2011
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Excellent location and very friendly helpful staff Poor value for money. Paying for internet at 12 CH a day is not acceptable when there are difficulties with connectivity. WiFi should be included as should le petit dejeuner for 4 star rating. This hotel has does not supply many things comparably with 4 star in other hotels in Suisse. Some fittings need attention - eg electric sockets.
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7.1 |
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Anonymous
Group of friends
Switzerland
July 26, 2011
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The room was beautiful.
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8.8 |
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Peter
Mature couple
Haddam,
United States of America
July 6, 2011
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Very charming hotel in the old city. Location was excellent to all the shops, sites and transportation methods. The hotel is small and comfortable with many artistic decorations that make it warm and hospitable. Staff all very friendly and helpful
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8.8 |
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Michelle
Solo traveler
Glasgow,
United Kingdom
June 27, 2011
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I really liked thr fact that it had lots of character- the staff were really friendly, the location and atmosphere in the hotel were really welcoming, and the room was comfortable and quiet. I appreciate there's only so much that can be done with a beautiful old building like that, but perhaps it could do with a bit of a spruce up. Felt just a little bit.. tired. But please don't change the character of the place, because that's its greatest strength!
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8.3 |
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Anonymous
Solo traveler
United Kingdom
May 22, 2011
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Hotel is old and has no air conditioning. Location ok.
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5.8 |
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Ciocca
Mature couple
Corseaux,
Switzerland
February 8, 2011
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bathroom, oldness equippment
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7.1 |
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Helen
Solo traveler
stockport,
United Kingdom
January 31, 2011
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As someone who often stays in hotels, It's unique style was refreshing. The room was extremely dusty and I found to my horror a mass of food-like stuff under the bed. I dare not think what it was and how it had got there but it totally stopped the hotel holding any further joy for me!! To add insult to injury, when I checked out, I was initially overcharged significantly. Please everyone - check your bill properly!!!
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5 |
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Anonymous
Family with older children
France
December 12, 2011
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Warm Welcome - friendly atmosphere - cosy environment
0 out of 1 people found this review helpful, did you?
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9.6 |
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Dominic
Young couple
Versoix,
Switzerland
November 9, 2011
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I love everything about the hotel. Perfectly situated withing wlaking distance of shops, restaurants and the river. Beautiful decor with a myriad of art deco features everywhere. Fantastic staff and overall just a lovely place to stay. For sure it's certainly not the cheapest hotel, but this was my third stay and now I wouldn't consider staying anywhere else. If you wait a year before you stay here, you'll simply be another year older by the time you do!
0 out of 1 people found this review helpful, did you?
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9.2 |
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Giulio
Family with young children
coccaglio - bs,
Italy
November 3, 2011
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La posizione Poco pulito
1 out of 1 people found this review helpful, did you?
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3.8 |
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Fanny
Young couple
Balerna,
Switzerland
July 28, 2011
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La posizione: era pratico arrivarci anche senza conoscere la città, e comodo poter essere già in piena città vecchia. Sono stata molto delusa: l'aspetto della hall e della camera non corrispondeva con le foto in internet. Ho trovato il personale freddo e poco accogliente e la stanza piccola, scomoda e poco luminosa: a un prezzo da 4 stelle! La colazione non era compresa, così come il parcheggio (lontano dall'hotel) e una mattina sono stata svegliata da un inserviente che voleva che me ne andassi per fare la camera!
1 out of 1 people found this review helpful, did you?
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4.2 |
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Anonymous
Mature couple
Switzerland
December 30, 2011
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Spezielle Einrichtung Hübsches Bad Lage in Altstadt, nahe von allem Freundlichkeit
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9.2 |
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Veronika
Solo traveler
Ebnat-Kappel,
Switzerland
December 24, 2011
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Die geschmackvolle Atmosphäre in diesem Jugenstil-Hotel ist einzigartig. Ich kann dieses Hotel in jeder Hinsicht wärmstens empfehlen. Das Frühstücksbüffet ist herrlich, die Bar stilecht eingerichet und gemütlich. Man fühlt sich wie bei Toulouse Lautrec! Alles bestens, werde gerne wieder im Belle Epoque logieren
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9.6 |
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Stefan
Solo traveler
Meilen,
Switzerland
December 17, 2011
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Sehr gute Lage - extrem ruhig. Restaurant, Lobby usw. alles etwas eng aber sympathisch.
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7.9 |
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Eric
Solo traveler
Nieuwegein,
Netherlands
November 7, 2011
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Centrale ligging in het oude Bern, eenvoudig bereikbaar met bus. Het is vooral een oud themahotel in de stijl van de eeuwwisseling. Iets wat je leuk moet vinden waarschijnlijk. Lijkt me vooral leuk voor een (romantische) stedentrip. Door de oude stijl een wat muffe lucht bij binnenkomst, onderdeel van de sfeer zullen we maar zeggen. Bed matras wat te zacht naar mijn voorkeur. Bijzonder en leuk hotelletje, maar minder geschikt voor de pure zakenreiziger. Je moet een hele goede bril hebben mocht je tv willen kijken vanaf meer dan een meter :)
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8.3 |
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Anonymous
Solo traveler
Germany
November 2, 2011
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Das Hotel ist gut, ohne Frage. Jedoch habe ich mich für das seit über drei Jahren gebuchte Hotel Bern am Kornmarkt in Bern wieder zukünftig entschieden und die bereits gemachten Buchungen abgeändert. Begründung: siehe unten. Ausschlaggebend war alleine der entfernte Weg zum Bahnhof und auch daß das Frühstück nicht im Preis enthalten ist. Wenn jemand nur eine Tasse Kaffe und etwas Obst verzehrt, so ist der Preis hierfür einfach nicht akzeptabel.
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5.5 |
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Danielle
Mature couple
Chêne-Bourg,
Switzerland
October 31, 2011
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C'était dépaysant de se trouver dans un décors de la belle époque, une très belle collection de "jugendstyle". La literie est de très bonne qualité. L'emplacement est très plaisant,en plein coeur de la vieille ville de Berne. Nous avons apprécié d'avoir une chambre sur cour. Que le prix de la chambre, assez élevé, ne comprenne pas le petit déjeuner .
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9.2 |
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Uta
Mature couple
Basel,
Switzerland
October 31, 2011
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Der Design, die Lage und die gemütlichen Sessel unter den Arkaden haben uns sehr gefallen.
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7.9 |
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Eiko
Solo traveler
Azumino, Nagano,
Japan
October 12, 2011
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チェックアウト後にコーヒーとクロワッサンをご馳走してくれました。朝早く駅まで歩く前だったので、とても- 感動しました。
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8.3 |
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Yutaka
Solo traveler
東京都墨田区,
Japan
October 10, 2011
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交通の便が良い場所にある ホテルの入り口が分かりにくい。見つけるのに苦労した。
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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