Hotel Bernerhof

Centrally located

We stayed here for 2 nights, we had a fab view of the north face of the Eiger which we enjoyed from our balcony. We had read a previous review on this sight complaining of the staff and rooms however we had a very different experience. The staff were helpful and friendly and our room was spacious and comfortable, The location was excellent for hiking and getting to all of the cable cars and only a stroll to all the main restaurants.

Central location, value for money. North facing rooms have beautiful view on the Eiger north face.

Bed linen (duvet and pillows) due for replacement. Bathroom very small.

Center of town and across the street from the main train station. Parking for cars was good.

Very good location (1 min walk from train station ) and price is fair. I will definitely stay again when I have chance.

Poor hotel amenity and taste of breakfast. Lack of bathrobe and blanket.

The location is excellent, extremely near the Grindelwald train station. The view from the balcony of the room was awesome, a totally unblocked view of Eiger. Hotel staff are friendly. There is free internet access and also free good coffee and water.

We found the room extremely small, but fortunately there was a nice balcony and the view made up for it.

Wonderful hotel, very helpful and friendly staff, quite satisfactory breakfast, spacious Eiger View Balcony Room as promised, free wireless internet hotel-wide, train station location extremely convenient, nice big soaker tub, we were very satisfied with Bernerhof

It was summertime, and a small fan in the room would have cooled it off quicker for sleeping; could add a few English speaking channels to the TV selection (just had CNN International)

Location.

Too expensive for such a small room and its facilities.

Excellent staff but not a hotel for wheelchair users by any stretch of the imagination. The lift is too small for a wheelchair and our room had wheelchair access blocked by the stairs. We were also told that we could access the hotel from the front but again a step (and an alpine horn!) blocked the way. Steps everywhere. This was all very curious as we asked about access and were told no problem. We didn't need a disabled room as such as I can walk with great difficulty. So why were we told everywhere in the hotel had wheelchair access? For many wheelchair users this would have been an unmitigated disaster. As it happened we made the most of it. . But in the UK these facilities would be classed as 2star B&B- 1 week was £900!!

Lack of wheelchair access when told there was. The fact that for what we got £900 was twice the amount of a 2 star B&B in the UK. This hotel was effectively a B&B above the shops in Grindelwald. Nice balcony- but above the main road with drilling, traffic, construction and noise.

The hotel is excellently situated for the railway station. Reception staff had an excellent command of English.

The hotel rooms are described as recently redecorated. Although the double rooms were I don't think the single room was and certainly ddin't have a bathroom of the same standard as the double room. Sadly, this is often the case in single rooms. (Please note the choices to question 4c don't match my answer as I took my mother for her 70th birthday)

Beautiful location, friendly and efficient staff, good size rooms one of ours which had a balcony with nbeautiful views of the mountains