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Property Highlights

Free WiFi

Places of Interest:

Art Museum Lugano (0.2 miles)
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Newest reviews for Best Western Hotel Bellevue au Lac

  • Ronald
      United Kingdom
    August 25, 2014

    Staff were very helpful. Although they were not many of them.

    4.6

  • Anonymous
      Austria
    August 23, 2014

    good location, nice renovated rooms, good air condition and wifi availability

    slow elevator

    8.8

  • Anonymous
      Austria
    August 21, 2014

    we stayed in the executive and deluxe rooms, both renovated and nicely done. all was great especially the view of the lake

    the elevator is slow, but you get used to it. sometimes you can hear the neighboring room, especially the TV if it is loud.

    7.9

  • Ali
      Switzerland
    August 17, 2014

    Only location

    Some staff attitude in the reception When we check in our room is Executive Double Room mountain view but the gave us standard smelly room building view, and when I complain they change it to better one. wi fi either rarely very weak signal or no signal. Complained and no response Breakfast is poor

    4.6

  • Ibrahim
      Kuwait
    August 10, 2014

    I like every thing in this hotel .Location , breakfast , stuff , rooms , the lake view from my room . every thing was perfect , and i will come again

    Nothing

    10

  • Eva
      Hungary
    August 10, 2014

    Very good location. Clean nice room.Confortable beds

    Poor breakfast

    7.5

  • Anonymous
      Switzerland
    August 6, 2014

    The welcome by the staff when we arrived was good and friendly. Location of hotel is good (opposite the lake), however if you don't get a room overlooking the lake it will be disappointing.

    We requested a lake view junior suite but we got a room at the back of the building (overlooked by neighbouring buildings) with a tiny view of the lake in between buildings. The wireless internet was non-existent in the room and the lift was tiny. Room was very noisy at times (walls seem to be paper thin). Towels are thin and bad quality and room wasn't clean (sweet wrappers and other dirt at base of bed). Furniture old and worn (in the whole building and the bedroom). Breakfast was appalling quality (don't bother going downstairs for it!)

    5.4

  • Anonymous
      Canada
    July 29, 2014

    Great location on lake promenade away from the hubbub of the city train station (a cab or bus ride up the hill), old town (just a 20 minute stroll away). Relaxed, resort town vibe. Hotel didn't feel like a hotel but more like being a guest in someone's very large home. Loved the view and the little table with two chairs on the balcony. Decor of hotel is very pretty and Italianate.

    Wifi dropped every few minutes and had to reconnect.

    8.8

  • Bonnie
      United States of America
    July 26, 2014

    The staff and our room were superb. We had an excellent view, the breakfast was far better than most. When we wanted an afternoon drink they always found someone to open the bar. Laundry was back the next day and WiFi always worked. They even had some TV channels in english.

    My only problem was the bed was a little hard for my hips.To have the option of extra padding, feather bed or such would have solved the problem.

    9.6

  • Marco
      Italy
    July 17, 2014

    Location and lake view

    it is a little bit old fashion forniture

    8.3

  • Carlos
      Russia
    July 9, 2014

    Staff

    Breakfast

    9.6

  • Anonymous
      Saudi Arabia
    July 7, 2014

    excellent staff, location,

    breakfast ,Furniture my need to be changed

    8.8

  • Miroslav
      Bulgaria
    June 14, 2014

    location

    traffic

    9.6

  • Matthias
      Switzerland
    June 11, 2014

    Team very friendly and competent Able to speak many linguages Rooms clean Breakfirst buffet not too large, but good quality and enough, coffee very tasty Location almost direct on the see Parking slot for free

    View hidden from the building on the side. Lift from another age Noise isolation (We could hear dinstictly a couple at making love and use the bathroom) W-Lan is for free, but need registration each time I-Pad goes sleep No safe Poor bathroom accessory (for a 4 star hotel) Bed from IKEA A good 3 stars, not a 4 Price a bit high for the performance

    6.3

  • Anonymous
      Netherlands
    June 10, 2014

    location and view

    rooms/beds swimming pool breakfast

    5.4

  • Flora
      Switzerland
    May 4, 2014

    The location was convenient and the staff was always courteous and made me feel at home.

    I requested for a lake view room but got a room fronting the side building with strips of the lake.

    9.2

  • Alec
      South Africa
    November 13, 2013

    Great location. The valet and restaurant attendant were very pleasant.

    Reception staff were rude, first gave me a room with no view even though the hotel was empty but changed after I got angry. Very highly priced for an average hotel.

    5.8

  • Abdelrahman
      United Arab Emirates
    October 4, 2013

    Bad staff small room

    5

  • Paul
      Belgium
    September 30, 2013

    pleasant staff

    no wifi reaching breakfast room nor restaurant, with even cabled internet not working in room.

    7.1

  • Lyn
      Switzerland
    September 13, 2013

    Centrally located.

    Housekeeping is not available 24 hours. This is unthinkable for a 4 star hotel. My daughter vomitted in the bathroom, I called the reception and they informed me that there`s no one in the housekeeping on duty at 1:00 am. I have to clean it by myself. Unacceptable for a 4 star hotel in Switzerland.

    7.1

  • Yi
      China
    September 11, 2013

    It took me 8chf/abt20mins from Lugano airport to this hotel. Very good position, facing the Lugano lake & cruise boat station.

    my room is too small. ttl abt 10m2 including toilet and bath room. bed is by the wall. and its not cheap at all.

    7.1

  • Anonymous
      Switzerland
    September 6, 2013

    The view from the window was amazing. Lugano is just a great city.

    The room was a little to small fpr that money. I expected more.

    8.8

  • Christine
      United Kingdom
    September 5, 2013

    Beautifully clean and comfortable. View of Lake and mountains fantastic. Restaurant staff very friendly and helpful. Reception staff variable. Breakfast somewhat limited ie scrambled eggs main choice, but plenty of fresh fruit etc. Busy road between lake and hotel but double glazing very effective and quieter at night. Would recommend and return.

    Lugano very beautiful, and also very expensive. Crossing the border to Italy reduces costs by about half. Expect to pay around 50 chf for a steak in Lugano, and half that in Italy. Also thought we were getting a deluxe room with more than one window according to photos. Balcony was about 8 x 2 ft. However room was very nice.

    8.3

  • Chris
      Switzerland
    September 4, 2013

    helpful staff, Manager held a cocktail hour to meet with all the guests personally. Very friendly.

    8.8

  • Anonymous
      Switzerland
    August 27, 2013

    The most spectacular views! celebrated our wedding anniversary in town at the Casino restaurant and it was AMAZING, fantastic views, as was the view from our Hotel room, well with the difference in price.

    Eveything very expensive in Lugano

    8.8

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