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Hotel Best Western Diplomate
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When would you like to stay at the Hotel Best Western Diplomate?| Room type | Max | Rate |
|---|---|---|
| Single Room |
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Show prices |
| Double/Twin Room |
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Show prices |
General
24-Hour Front Desk, Non-Smoking Rooms, Elevator, Heating, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning.
Services
Room Service, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Fax/Photocopying.
Internet
Wireless internet is available in public areas and charges are applicable.
Guest Parking
Public parking is possible on site and costs CHF 28.00 per day.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
01:00 - 11:30 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged CHF 35.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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Click thumbnail to see a larger photo of Hotel Best Western Diplomate. Or show description of this hotel
The guest reviews are submitted by our customers after their stay at
Hotel Best Western Diplomate.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
57
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Graham
Solo traveller
Camberley,
United Kingdom
December 8, 2009
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Nothing at all. It was a generally a bad experience as the romm was terrible. It looked like 1975 decor that had not been updated. I got bitten during the night by a flea in the bed! Very poor value for money, should be a 2 star max. |
3 |
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Anonymous
Solo traveller
France
November 17, 2009
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The proximity to the shops and centre of town. Breakfast room too small so crowded. |
6 |
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Jan
Group
Helsinki,
Finland
November 13, 2009
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Location is nice close to the lake and city center. Lady at the front at arrival desk was very helpful and friendly, but next morning person could hardly any english, but was friendly by all means. Bathroom was nice and clean and more modern than the room in general, very small, though. no problem to have a nice hot shower in the morning. The rooms have very oldfashioned furniture, but the bed was very comfortable and big. Breakfast had a bit limited offering, but croissants were good, fresh and big. |
7 |
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Anonymous
Solo traveller
Germany
September 27, 2009
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Friendly staff members, good location in town, sufficient room size, basic but fresh breakfast. Room cleanliness OK, but interior not recently renovated. |
9 |
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Anonymous
Young couple
Moldova
September 17, 2009
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i like personal the cleaning of the room, breakfats was so poor |
7.5 |
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Anonymous
Solo traveller
United Kingdom
September 7, 2009
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the staff was very friendly and helpful. the rooms are very much 70-ies like with this type of furniture. an upgrade would be recommended. |
9 |
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Phillip
Mature couple
Harrow,
United Kingdom
July 30, 2009
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Close to transport links and the lake No tea or coffee making facilities in the room |
5.5 |
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Anthony
Young couple
Fresno,
United States of America
July 20, 2009
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The location in relation to the city of Geneva is not bad. You are located near many shops, cafes, and the Old Town. There is no way this is a four-star hotel. Two stars at best. You are paying a four star price for a 1.5 star hotel. Although, the hotel is helpful, the rooms are tiny and they don't offer very many amenities. I would only recommend this hotel if there is nothing else left in Geneva. |
4 |
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Anonymous
Mature couple
United Kingdom
July 5, 2009
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The location was good, particularly for the Old Town of Geneva as well as the centre on foot or tram, staff were courteous. I think for the money it could be improved, bedroom was cramped (couldn't open the bathroom door fully or pass each other in the room itself), no ventilation in bathroom, the hairdryer fixed to wall was badly placed and got too hot to handle, the TV stations were much more limited than advertised and it's not a good idea to show porn channel with just the centre blocked out. |
5 |
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Anne
Mature couple
HØNEFOSS,
Norway
June 15, 2009
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The employees were very nice and helpful and very polite The bathroom was under standard. Small room. Only one chair in the room. Lift was small. I asked if Best Western gave Eurobonus points and got no as an answer, I think that is wrong and I would like to have my Eurobonus points for this stay. |
8 |
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Anonymous
With friends
Italy
June 9, 2009
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Nothing The breakfast; very poor!!! |
4 |
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Ivane
Mature couple
Tbilisi,
Georgia
May 27, 2009
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Staff, location. Poor breakfast, noise from the street, poor bathroom equipment, no air condition. |
6.5 |
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Titian
Family with young children
Oberarth,
Switzerland
May 7, 2009
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We had a room on the side and it was very quiet. The staff satisfied all our desires. Only a few TV-stations free of charge. It was one of the worst 4-star hotel I ever went to but it seems to be a general problem in Geneva. The breakfast buffet was up to a minimum (no meat). Any B&B or other hotels we went to had more choice. |
6 |
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Mohamed
Family with young children
Muscat,
Oman
May 4, 2009
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Nothing was right. old rooms, ants in the room, very cramped and no value for money. I didn't like the room, its noth a 4 star, i would put it in the category of 2 star. Europe should have standards and should charge what the hotel is worth for and not the location |
4 |
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Anonymous
Solo traveller
Greece
April 27, 2009
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There was so much noise outside because of the tram passing all the time that I could not sleep. |
5.5 |
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Anonymous
Solo traveller
Australia
April 25, 2009
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As with all hotels in Geneva, the travel card one receives is an excellent initiative. Trams (16) are right outside the door and take you where you need to go, especially Gare Cornivain the main station. The room was a little small asuch that it made it difficult to unpack a suitcase. |
6.5 |
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Anonymous
Solo traveller
Switzerland
December 2, 2009
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la situation, la gentillesse du personnel. petit déjeuner moyen et déco moche |
8 |
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Pascal
Solo traveller
Dubendorf,
Switzerland
November 2, 2009
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Zimmer sauber, Parkplatz auf Anfrage vorhanden |
7.5 |
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Anonymous
Solo traveller
Switzerland
October 25, 2009
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C'est peut-être un détail mais je trouve cela révélateur: la plainthe est tenue par une chaise! Poutant il suffirait de 2 vis pour la faire tenir. |
7 |
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Julia
Solo traveller
Lynn,MA,
United States of America
October 3, 2009
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La chambre etait trop petite, le lit incomfortable. |
4 |
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Katrin
Solo traveller
Kloten,
Switzerland
September 28, 2009
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Man kann zu Fuss in die Stadt gehen und vor der Tür ist die Tram. Das Rollo funktionierte nicht. Die Tür muss man mit einem Ruck zuziehen, wenn man sie von aussen schliessen will, also zuknallen. So wurde mir das von der Dame an der Rezeption gesagt. Denn wenn man die Klinke runterdrückt, gehen die Schliessvorrichtungen nicht rein. Man muss die Tür also zuknallen. Die Dame zeigte mir das dann auch noch, Am nächsten Morgen habe ich das so versucht, worauf der Herr von der Rezeption nach oben gerannt kam und mich anfauchte was das solle und ob ich nicht wüsse, wie man eine Tür schliesst. Ich sagte ihm, dass mir von der Dame am Vorabend diese Info gegeben wurde. Der Herr war auch die nächsten 10min verdammt unfreundlich und gibt Kunden die Schuld für nicht funktionktionierendes. |
4 |
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Michael
Young couple
zürich,
Switzerland
September 25, 2009
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Das hotel fällt an allen ecken und enden auseinander, die einrichtung auch die bettdecken sind über 30jahre alt (made in west germany) ... miserabel!! ...Das vier sterne haus sieht sich nicht in der lage dem gast für 250.- pro nacht ein frühstücks ei zuzubereiten! ...Auch wird 28.- für den "parkplatz" verlangt, welcher dem hotel gehört!! |
3.5 |
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Ndeye
Solo traveller
Dakar,
Senegal
September 23, 2009
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La disponibilité du personnel. Il y avait quelqu'un à 5h du matin pour mon petit déjeuner quand je leur ai expliqué que je faisais le Ramadan. Ascenseur vieillot |
8 |
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Sophie
Solo traveller
GENEVE,
Switzerland
September 13, 2009
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Le necessaire de toilette couleur or L attitude du personnel |
4 |
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Aida
Group
Madrid,
Spain
September 12, 2009
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Que estaba bien situado y al final de la calle de las tiendas. La relacion calidad precio es horrible. Se supone que es 4 estrellas y no llegaría ni a 2. |
4.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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