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Newest reviews for Hotel Diplomate

  • Anonymous
      United Kingdom
    July 20, 2014

    was clean

    hairdryer on wall falling to pieces and a possible safety hazard. Had trouble checking in with staff at desk.


  • Yuhan
    July 10, 2014

    the location is perfect and staff is very nice and helpful

    room and bathroom are so small that don't have enough space to move. facility is quite old.


  • Anonymous
    June 23, 2014

    A fair overall package, excellent connections to public transportation and easy access to central city area and the lake

    Rather limited space


  • Yan
      United Kingdom
    June 19, 2014

    Free public transport ticket available. Well English spoken.


  • Virginia
      United States of America
    June 17, 2014

    Nothing extravagant, completely affordable and clean, helpful facilities...the free public transport pass served me very well..used everyday!The fruit on the 'bar' was fresh but frequently not ripe. The yogurts were good and the bread selection was good.

    Breakfast was really not varied enough.The selection of 'cereals' was for people who know nothing about good nutrition. The boiled eggs were the same ones pulled out of the frig everyday. The fruit on the main buffet was from tins The coffee was not special at all.


  • Sandor
    June 17, 2014

    very freundly staff

    very expensiv breafstek?


  • Peter
    June 11, 2014

    Hotel was clean and with good public transport connection

    Free travel card for public transport was not automatically granted


  • David
      United Kingdom
    June 9, 2014

    The bathroom is nice...that's about it.

    The double bed was two single beds pushed together. For 150 CHF a night you really don't expect such poor and makeshift situation. Place was really quite dingy and in desperate need of a refurb. The staff were unhelpful in giving recommendations and police-like in requesting documents. Surely will never go with Best Western again.


  • Rosemary
    June 7, 2014

    Within walking distance to the old town. Trams right outside. Bus to the train station only 1 block away



  • Marcelo
    June 5, 2014

    very convinient on the way out of town.


  • Andrew
      United Kingdom
    May 30, 2014

    No coffee or tea in room No shampoo or shower gel No breakfast or even coffee/tea available before 7:00 Luke warm water in sink Shower head did not stay in place Shower over bath with flimsy plastic curtain No spare power sockets Silverfish in bathroom Crack in the bedroom wall Reception staff very poor (did not direct us to lift, did not advise Wifi code, kept playing loud programme on laptop while we tried to converse with them)


  • Anna
    May 20, 2014

    The location is pretty good and the hotel is very close to several public transport stops. The room was comfortable and the bathroom was quite big compared to the other hotels here.

    The receptionists were not always very nice.


  • Geoffrey
    May 19, 2014

    The staff was very helpful and were able to speak English which made it easier for me because i am an English speaker rather than a French speaker. The hotel is also right by the public transport network which made it easy for me to get into town.

    The rooms are a little squeezed. The hotel should be able to provide shampoo, bath liquid and lotion packs for free rather than having guests buy these items.


  • Jonathan
      United Kingdom
    May 4, 2014

    Cheap for Geneva. Good free wifi.

    Avoid the rooms at the front because trams go by all night


  • Andrea
    May 2, 2014


    the hotel grants you a time travel into the past: it is not common to be back in the eighties! The room is small, the bathroom extra-small (and without any amenity besides a soap bar), no trace of a coffee maker or similar and the room was not cleaned in 2 days: not bad for a 4 stars hotel!! I think the use of discount annoucments (66%) for prices that are acceptable for the standard provided is a way to mislead customers!


  • Anonymous
    April 27, 2014

    I liked the infrastructure, service,quality and comfort.

    I was facing very poor wifi connection in my room. It was really disappointing regarding network service. I would suggest to enhance the speed of internet.


  • Denise
    April 27, 2014

    Good price and no so far from the lake.


  • Richard
      United States of America
    April 24, 2014

    clean, location is very convenient to public transportation and center of Geneva.

    Lacks any type of exercise room. Very poor cable television and movie access.


  • Alisa
    April 19, 2014

    The location was good for me (close to the office). It is close to store and tram. Liked bathroom (clean, marble walls).

    If you don't like noise, please consider that you will hear the trams.


  • Amir
    April 16, 2014

    Couldn't ask for a better location ;) Convenient, clean and comfortable !

    WiFi connection in my room was unstable


  • Anonymous
      United States of America
    April 13, 2014

    Actually nothing to like much! the location may be...

    certainly not a 4-star. staff are helpful but not professional.


  • Anonymous
    April 12, 2014

    In center , close to everywhere , friendly and helpful staff

    Tramway in the street is noisy , bath is small


  • Michael
    April 3, 2014

    Good value for money in an expensive city. Quiet, comfortable rooms.

    Long check in process and rooms a little dated. Could not get the TV to work properly.


  • Conor
    April 3, 2014

    Convenient location for Central Geneva

    Miserable staff, horrific décor: nothing has been updated since the 1980s. Green walls, ancient carpets, ugly curtains. In short, depressing. I'm surprised that Best Western put their name to this place.


  • Yaroslav
    April 3, 2014

    good for short stays, close to everything

    nothing, i knew what i pay for


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