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Rue de la Terrassière, 46, Eaux-Vives, 1207 Geneva – Show map
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109 properties in Geneva
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258 verified reviews
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Hotel Diplomate's staff speak: French
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Food & Drink
Breakfast in the Room
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is needed) and costs CHF 32 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 12:00 AM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged CHF 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hotel Diplomate accepts these cards and reserves the right to pre-authorize your card prior to arrival.
A valid credit card has to be presented upon check-in as a deposit. Otherwise the full amount has to be paid upon arrival.
Based on 258 reviews
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hairdryer on wall falling to pieces and a possible safety hazard. Had trouble checking in with staff at desk.
the location is perfect and staff is very nice and helpful
room and bathroom are so small that don't have enough space to move. facility is quite old.
A fair overall package, excellent connections to public transportation and easy access to central city area and the lake
Rather limited space
Free public transport ticket available. Well English spoken.
Nothing extravagant, completely affordable and clean, helpful facilities...the free public transport pass served me very well..used everyday!The fruit on the 'bar' was fresh but frequently not ripe. The yogurts were good and the bread selection was good.
Breakfast was really not varied enough.The selection of 'cereals' was for people who know nothing about good nutrition. The boiled eggs were the same ones pulled out of the frig everyday. The fruit on the main buffet was from tins The coffee was not special at all.
very freundly staff
very expensiv breafstek?
Hotel was clean and with good public transport connection
Free travel card for public transport was not automatically granted
The bathroom is nice...that's about it.
The double bed was two single beds pushed together. For 150 CHF a night you really don't expect such poor and makeshift situation. Place was really quite dingy and in desperate need of a refurb. The staff were unhelpful in giving recommendations and police-like in requesting documents. Surely will never go with Best Western again.
Within walking distance to the old town. Trams right outside. Bus to the train station only 1 block away
very convinient on the way out of town.
No coffee or tea in room No shampoo or shower gel No breakfast or even coffee/tea available before 7:00 Luke warm water in sink Shower head did not stay in place Shower over bath with flimsy plastic curtain No spare power sockets Silverfish in bathroom Crack in the bedroom wall Reception staff very poor (did not direct us to lift, did not advise Wifi code, kept playing loud programme on laptop while we tried to converse with them)
The location is pretty good and the hotel is very close to several public transport stops. The room was comfortable and the bathroom was quite big compared to the other hotels here.
The receptionists were not always very nice.
The staff was very helpful and were able to speak English which made it easier for me because i am an English speaker rather than a French speaker. The hotel is also right by the public transport network which made it easy for me to get into town.
The rooms are a little squeezed. The hotel should be able to provide shampoo, bath liquid and lotion packs for free rather than having guests buy these items.
Cheap for Geneva. Good free wifi.
Avoid the rooms at the front because trams go by all night
the hotel grants you a time travel into the past: it is not common to be back in the eighties! The room is small, the bathroom extra-small (and without any amenity besides a soap bar), no trace of a coffee maker or similar and the room was not cleaned in 2 days: not bad for a 4 stars hotel!! I think the use of discount annoucments (66%) for prices that are acceptable for the standard provided is a way to mislead customers!
I liked the infrastructure, service,quality and comfort.
I was facing very poor wifi connection in my room. It was really disappointing regarding network service. I would suggest to enhance the speed of internet.
Good price and no so far from the lake.
clean, location is very convenient to public transportation and center of Geneva.
Lacks any type of exercise room. Very poor cable television and movie access.
The location was good for me (close to the office). It is close to store and tram. Liked bathroom (clean, marble walls).
If you don't like noise, please consider that you will hear the trams.
Couldn't ask for a better location ;) Convenient, clean and comfortable !
WiFi connection in my room was unstable
Actually nothing to like much! the location may be...
certainly not a 4-star. staff are helpful but not professional.
In center , close to everywhere , friendly and helpful staff
Tramway in the street is noisy , bath is small
Good value for money in an expensive city. Quiet, comfortable rooms.
Long check in process and rooms a little dated. Could not get the TV to work properly.
Convenient location for Central Geneva
Miserable staff, horrific décor: nothing has been updated since the 1980s. Green walls, ancient carpets, ugly curtains. In short, depressing. I'm surprised that Best Western put their name to this place.
good for short stays, close to everything
nothing, i knew what i pay for
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