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Hotel Perren Superior

hotel Enjoying a quiet location with views of the Matterhorn in central Zermatt, Hotel Perren features rooms with private bathrooms with free Wi-Fi.

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Newest reviews for Best Western Alpen Resort Hotel

  • Anonymous
    August 20, 2014

    The SPA was great


  • Mohammad
      United Arab Emirates
    August 18, 2014

    1. location near to train station. 2. free pickup and drop off to the station. 3. good size panorama triple room. 4. breakfast included in room rate. 5. free good wifi 6. matterhorn view.

    no air condition in the room. very small size minibar.


  • Muhammad
      Saudi Arabia
    August 17, 2014

    Very nice staff, cleaning, view, and good breakfast.


  • William
      United States of America
    August 11, 2014

    Location, Staff was very helpful, Bunk Beds for the kids, patio overlooking the mountain, breakfast selection was very good, pool,

    Bathroom Shower was a mess (looked great not functional)


  • Wachara,punyawee,wichien
    August 9, 2014

    View, weather pool

    Raining, hotel should renovate lobby n terrace at my room


  • Yayuen
    August 8, 2014

    Breakfast Pick-up railstation service free


  • Satish
      United States of America
    August 5, 2014

    Very close to the train station. Kids were awed by the loft bed. Spacious rooms (compared to European standards), Quiet and comfortable place.

    We "really" had to wait even beyond the check in time. With 2 kids, we were looking to get in early.. Wish they put locks on bath room doors (for privacy).


  • Anonymous
    August 3, 2014

    Close proximity to the zermatt station. Food was excellent. Facilities were good and a beautiful view of the Matterhorn from the room balcony.

    The third bed was a small bed. Was not the most comfortable for an adult.


  • Anonymous
      New Zealand
    August 1, 2014

    Friendly, helpful staff. Lovely spacious room and bathroom with view of the Matterhorn. Loved the separate "boxroom" for our daughter.


  • Surekh
    July 31, 2014

    Proximity to train station pick up and drop service very good swimming pool, salt water pool and sauna very spacious room with big balcony & attached smaller bed room for my daughter very clean matterhorn view from bedroom and lawn


  • Minh
    July 30, 2014

    Good hotel in nice area. Good swimming pool.

    Expesive compared with other hotels in the area. Young lady at the reception is not firendly


  • Usha
      United Kingdom
    July 28, 2014

    The service like free pick up from station, very prompt. View spectacular from the balcony, saw sunrise on Matahorn from our room. Everything in walking distance, city bubbling with activities and hotel staffs were unique

    Nothing to say


  • Thomas
    July 27, 2014

    Staff were exceptionally nice - a touch of Walliser Freundlichkeit und Italian hospitality

    Dirty and dust room, standard equipment not working properly


  • Anonymous
    July 25, 2014

    Staff was nice and helpful. Food in restaurant was good.

    Cleaniness of the room was good, but it could still have been better - especially if you consider the price. For that I would have expected a little bit more.


  • Arie
    July 24, 2014

    Value for money No points for Best Western Rewards card. Is it because Best Western or because Booking,com?


  • Katherine
    July 20, 2014

    Swimming pool and spa area were lovely. Breakfast was really good with lots of choice. Room was a good size. Shower great.


  • Staffan
    July 15, 2014

    Very nice and comfortable hotel with lots of facilities.


  • Martin
    July 14, 2014

    Various of facilities, you can enjoy and relax yourself under the Matterhorn.


  • Tom
      United States of America
    July 12, 2014

    Was this really a Best Western? This was one of our most pleasant surprises of our three week trip. The staff was wonderful. The room was terrific for a family of four. Our kids loved having their own beds upstairs in a loft. We had a great view of the Matterhorn. We would of love to stayed several more days and enjoy their great spa/rec/pool area they have downstairs. We can't say enough wonderful things about the staff. They gave us double pours on the wine, served a great breakfast by a wonderful waitress, held our luggage till we departed, then gave us a ride to the train station. Wonderful place for the value.

    There was nothing not to like.


  • Anonymous
    July 12, 2014

    location room size

    breakfast could be more organised. The room arrangement could be better.


  • Tracy
    July 4, 2014

    Matterhorn view, location, free transport. great staff. swimming pool and sauna beautiful. Ease of access to the Glacier Express and the cog wheel bahn, fantastic

    Absolutely nothing to eat after 11 pm do not stay at this hotel if you have just flown in or arrive late and are hungry, you will go to bed with an empty tummy.


  • Sirajudeen
    June 18, 2014

    Excellent and comfortable stay in a beautiful country and a very small town of zermatt


  • David
      United Kingdom
    June 14, 2014

    The location was excellent and suited our needs.



  • Mary
    June 7, 2014

    The young staff on reception were very obliging and nothing was a problem for them. If their skills were transferred to the restaurant then this hotel would warrant their four star rating.

    The only area of complaint was the food. Often at breakfast there were not enough staff and the food kept running out and taking a long time to be replenished. The limited hot food was in fact cold and unappetising. The food offered had little variety. The Dinner one night a fillet steak at 46CHF was returned once to be cooked and came back very very overcooked so it was not eaten. The waitress apologised with a desert of ice cream free of charge.


  • Rachael
    June 3, 2014

    Helpful and friendly staff, very clean and confortable room. Great to have tea and coffee making facilites in the room. Super pool and children play areas.

    Nothing to not like, great hotel, great service.


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