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Best Western Hotel Flora
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211
آراء النزلاء
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ملاحظات النزيل الشخصية
يتم ترتيب التعليقات حسب اللغة والتاريخ وكحد أقصى 25 التعليقات للصفحة الواحدة
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Prangnoot
أسرة مع أطفال صغار
Bangkok,
تايلاند
6 نوفمبر, 2009
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Good location, near train station and city center. |
7 |
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Karen
مع أصدقاء
Leiden,
هولندا
4 نوفمبر, 2009
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We stayed in an executive twin room and it was very spacious and very modern. For a 4 star hotel the toiletries in the bathroom were very basic (one bar of soap) and nothing else. No tea/coffee making facilities in room. No one picked up the phone when you called house keeping or room service. If you wanted anything (like an extra pillow) you had to ask twice. |
7 |
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Nader
مع أصدقاء
Abu Dhabi,
الامارات العربية المتحدة
30 أكتوبر, 2009
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Clean nice new rooms, very helpful staff, nice breakfast, perfect location just next to the old bridge. No view of the river. but for that price its ok. who needs a view anyway. |
9.5 |
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Mohamed
زوجان شابان
Abu Dhabi,
الامارات العربية المتحدة
15 أكتوبر, 2009
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The location is perfect The bed is not comfortable and too small..they should put king size bed in the double rooms. |
7.5 |
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Youmei
زوجان ناضجان
Shanghai,
الصين
15 أكتوبر, 2009
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The hotel has a good location just between the Chapple bridge and the railway station. It's very convient for us for taking trains to travel around. The bed is too small. |
7.5 |
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مجهول
مسافر فرد
سويسرا
4 أكتوبر, 2009
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location While i was in the room in the morning, there was someone knock on the door and open the door. I think that must be housekeeping staff but he/she did say anything before open the door. This is not really good manner and not professional as 4 stars hotel staff. |
8 |
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David
زوجان ناضجان
Dubai,
الامارات العربية المتحدة
27 سبتمبر, 2009
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Wonderful location close to the lake and to the railway station Incredibly noisy location |
6.5 |
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James
مسافر فرد
Mt. Prospect,
الولايات المتحدة الأمريكية
26 سبتمبر, 2009
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Price, location, comfort, breakfast. Hotel staff did not tend to broken, missing items in my room, at all, during my stay. Not good as far as service is concerned. |
6.5 |
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Sohale
زوجان ناضجان
Mumbai,
الهند
15 سبتمبر, 2009
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The hotel is very well located. We did not have to spend a single franc for travelling in Luzern. Absolutely everything is within walking distance of a few minutes. The hotel is across the street from the train station, which is very helpful since you have to lug your own bags in Europe. The bus station, the ferry pier are similarly a couple of minutes away. The best restaurants near the chapel bridge, the car free old tow are just a few minutes walk away. The rooms are newly refurbished, big bathrooms and are maintained spotlessly clean. The breakfast is varied & pretty extensive. We did not have to repeat a single dish over the three days we stayed. The chf 10 discount card per person at the restaurant for dinner was a very nich touch. |
9 |
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مجهول
زوجان شابان
اليونان
13 سبتمبر, 2009
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Underground parking (safety), very close to the city center and market. |
6 |
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مجهول
زوجان ناضجان
المملكة المتحدة
27 أغسطس, 2009
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It was dreadful |
3 |
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Vikas
زوجان شابان
Dubai,
الامارات العربية المتحدة
26 أغسطس, 2009
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Good location just 2 mins walk from the train station , hotel staff was helpful , room was nice and clean . Breakfast buffet was good. Had a good time there. |
9.5 |
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Dr.
أسرة مع أطفال صغار
RAS AL KHAIMAH,
الامارات العربية المتحدة
26 أغسطس, 2009
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its location is just perfect. |
9.5 |
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Leonard
مسافر فرد
Guildford,
المملكة المتحدة
26 أغسطس, 2009
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I was given an upgraded room at no extra cost (without asking). The conveninece of bar/brasserie was helpful. |
8 |
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Sylvia
مسافر فرد
ramat gan,
اسرائيل
21 أغسطس, 2009
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The convenient situation minutes from the station and major sites and also the excellent restaurant on the spot. |
8 |
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Satish
زوجان ناضجان
Shimla,
الهند
9 أغسطس, 2009
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staff was helpful. on our request, they supplied us with electric iron & board |
7.5 |
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Andrew
أسرة مع أطفال صغار
London,
المملكة المتحدة
8 أغسطس, 2009
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Hotel staff very polite and effecient. We all enjoyed our stay. Parking costs |
7.5 |
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مجهول
زوجان ناضجان
سويسرا
6 أغسطس, 2009
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The Location is great, just a few steps to the Train Station and the Old City is just across the lake. The price for a double room is very reasonable (for a place like Switzerland), and the food in the Brasserie is great and fairly-priced. The staff is so friendly and helpful! The negative reviews are not fair to this hotel...Air-conditioning in summer is a definite plus and worked well. Luzern is a lovely city, but the hotel unfortunately has no view of the lake. Also the twin beds put together (to make a double bed) has a gap in the middle, and the mattress and pillows are not firm so thus not very comfortable. They should purchase REAL double or queen-sized beds and this would make the hotel just perfect! |
7.5 |
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Susan
زوجان شابان
Goodwood,
أستراليا
1 أغسطس, 2009
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staff were fabulous! so very helpful and accommodating. Great location, super close to attractions and also the train station. A little pricey but then everything in Switzerland is! |
9.5 |
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Russell
زوجان شابان
London,
المملكة المتحدة
1 أغسطس, 2009
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Clean modern rooms in a good location |
10 |
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مجهول
مع أصدقاء
بلجيكا
29 يوليو, 2009
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Big rooms, friendly staff, clean, excellent breakfast |
10 |
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Vidhu
زوجان شابان
New Delhi,
الهند
29 يوليو, 2009
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Proximity to the City Centre and the train station On being requested for an adapter,the guy at the reception in the night shift was exceptionally rude. |
6.3 |
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Heidi
أسرة مع أطفال صغار
The Hague,
هولندا
26 يوليو, 2009
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Excellent location within walking distance of most of the major sights in Luzern. Room was small and shabby. Definitely not the 4-star it claims to be. We had requested a Delux room with a rollaway bed. The hotel did manage to deliver, but it was a tight squeeze! The end of the bedframe of the rollaway had to be forced under the side table of the main bed and the 2 chairs in the room removed in order to fit it in. We managed for 1 night, but would not have been comfortable for any more than that. Quality of furnishings was also very basic and a bit worn around the edges. |
5 |
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مجهول
زوجان شابان
هونج كونج
25 يوليو, 2009
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Excellent location to train station as well as old town. Newly furnished. Air-conditioned. Good breakfast. They have an augmented service for you to choose the kind of pillow! The bristo serves good value dinner too. A service request card was given when we check in. One request was "hot water kettle". We phone reception accordingly and the reply was "was it a hot water kettle?" |
7 |
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مجهول
مسافر فرد
اسرائيل
24 يوليو, 2009
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it was close to the senter the room look forlorn |
5 |
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