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Best Western Hotel Flora
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comentaris
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comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Nader
Grup d'amics
Abu Dhabi,
Unió dels Emirats Àrabs
30 octubre 2009
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Clean nice new rooms, very helpful staff, nice breakfast, perfect location just next to the old bridge. No view of the river. but for that price its ok. who needs a view anyway. |
9.5 |
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Mohamed
Parella jove
Abu Dhabi,
Unió dels Emirats Àrabs
15 octubre 2009
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The location is perfect The bed is not comfortable and too small..they should put king size bed in the double rooms. |
7.5 |
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Youmei
Parella gran
Shanghai,
Xina
15 octubre 2009
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The hotel has a good location just between the Chapple bridge and the railway station. It's very convient for us for taking trains to travel around. The bed is too small. |
7.5 |
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Anònim
Persona que viatja sola
Suïssa
4 octubre 2009
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location While i was in the room in the morning, there was someone knock on the door and open the door. I think that must be housekeeping staff but he/she did say anything before open the door. This is not really good manner and not professional as 4 stars hotel staff. |
8 |
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David
Parella gran
Dubai,
Unió dels Emirats Àrabs
27 setembre 2009
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Wonderful location close to the lake and to the railway station Incredibly noisy location |
6.5 |
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James
Persona que viatja sola
Mt. Prospect,
Estats Units d'Amèrica
26 setembre 2009
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Price, location, comfort, breakfast. Hotel staff did not tend to broken, missing items in my room, at all, during my stay. Not good as far as service is concerned. |
6.5 |
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Sohale
Parella gran
Mumbai,
Índia
15 setembre 2009
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The hotel is very well located. We did not have to spend a single franc for travelling in Luzern. Absolutely everything is within walking distance of a few minutes. The hotel is across the street from the train station, which is very helpful since you have to lug your own bags in Europe. The bus station, the ferry pier are similarly a couple of minutes away. The best restaurants near the chapel bridge, the car free old tow are just a few minutes walk away. The rooms are newly refurbished, big bathrooms and are maintained spotlessly clean. The breakfast is varied & pretty extensive. We did not have to repeat a single dish over the three days we stayed. The chf 10 discount card per person at the restaurant for dinner was a very nich touch. |
9 |
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Anònim
Parella jove
Grècia
13 setembre 2009
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Underground parking (safety), very close to the city center and market. |
6 |
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Anònim
Parella gran
Regne Unit
27 agost 2009
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It was dreadful |
3 |
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Vikas
Parella jove
Dubai,
Unió dels Emirats Àrabs
26 agost 2009
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Good location just 2 mins walk from the train station , hotel staff was helpful , room was nice and clean . Breakfast buffet was good. Had a good time there. |
9.5 |
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Dr.
Família amb nens petits
RAS AL KHAIMAH,
Unió dels Emirats Àrabs
26 agost 2009
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its location is just perfect. |
9.5 |
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Leonard
Persona que viatja sola
Guildford,
Regne Unit
26 agost 2009
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I was given an upgraded room at no extra cost (without asking). The conveninece of bar/brasserie was helpful. |
8 |
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Sylvia
Persona que viatja sola
ramat gan,
Israel
21 agost 2009
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The convenient situation minutes from the station and major sites and also the excellent restaurant on the spot. |
8 |
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Satish
Parella gran
Shimla,
Índia
9 agost 2009
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staff was helpful. on our request, they supplied us with electric iron & board |
7.5 |
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Andrew
Família amb nens petits
London,
Regne Unit
8 agost 2009
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Hotel staff very polite and effecient. We all enjoyed our stay. Parking costs |
7.5 |
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Anònim
Parella gran
Suïssa
6 agost 2009
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The Location is great, just a few steps to the Train Station and the Old City is just across the lake. The price for a double room is very reasonable (for a place like Switzerland), and the food in the Brasserie is great and fairly-priced. The staff is so friendly and helpful! The negative reviews are not fair to this hotel...Air-conditioning in summer is a definite plus and worked well. Luzern is a lovely city, but the hotel unfortunately has no view of the lake. Also the twin beds put together (to make a double bed) has a gap in the middle, and the mattress and pillows are not firm so thus not very comfortable. They should purchase REAL double or queen-sized beds and this would make the hotel just perfect! |
7.5 |
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Susan
Parella jove
Goodwood,
Austràlia
1 agost 2009
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staff were fabulous! so very helpful and accommodating. Great location, super close to attractions and also the train station. A little pricey but then everything in Switzerland is! |
9.5 |
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Russell
Parella jove
London,
Regne Unit
1 agost 2009
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Clean modern rooms in a good location |
10 |
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Anònim
Grup d'amics
Bèlgica
29 juliol 2009
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Big rooms, friendly staff, clean, excellent breakfast |
10 |
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Vidhu
Parella jove
New Delhi,
Índia
29 juliol 2009
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Proximity to the City Centre and the train station On being requested for an adapter,the guy at the reception in the night shift was exceptionally rude. |
6.3 |
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Heidi
Família amb nens petits
The Hague,
Holanda
26 juliol 2009
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Excellent location within walking distance of most of the major sights in Luzern. Room was small and shabby. Definitely not the 4-star it claims to be. We had requested a Delux room with a rollaway bed. The hotel did manage to deliver, but it was a tight squeeze! The end of the bedframe of the rollaway had to be forced under the side table of the main bed and the 2 chairs in the room removed in order to fit it in. We managed for 1 night, but would not have been comfortable for any more than that. Quality of furnishings was also very basic and a bit worn around the edges. |
5 |
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Anònim
Parella jove
Hong Kong
25 juliol 2009
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Excellent location to train station as well as old town. Newly furnished. Air-conditioned. Good breakfast. They have an augmented service for you to choose the kind of pillow! The bristo serves good value dinner too. A service request card was given when we check in. One request was "hot water kettle". We phone reception accordingly and the reply was "was it a hot water kettle?" |
7 |
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Anònim
Persona que viatja sola
Israel
24 juliol 2009
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it was close to the senter the room look forlorn |
5 |
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Dwiyanto
Família amb nens petits
Jakarta,
Indonèsia
13 juliol 2009
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Good location; clean; easy parking; helpful staff price is little bit above the average compare to other European city; london; paris |
7.5 |
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Looi
Parella gran
Singapore,
Singapur
13 juliol 2009
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Location was excellent. Room was clean, comfortable and new. Breakfast spread was good. Love it! The pillows were extremely flat. Though we were offered to choose our pillows, we did not bother to do so. |
7.5 |
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