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7.6
Top
Based on
193
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Dean
Mature couple Mountain Creek, Australia November 16, 2008 |
Helpful Staff, nice rooms, central locallity |
9 | ||||||||||||
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Cedric
Young couple Morges, Switzerland November 11, 2008 |
It was close from station, attractions and in a quite place |
8.5 | ||||||||||||
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Gregory
Young couple Harefield, United Kingdom November 3, 2008 |
Proximity to the station and city centre |
9 | ||||||||||||
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Hyunsook
Solo traveller Pittsburgh, Switzerland October 30, 2008 |
The hotel is located in the center of the city and the breakfast was good. The service of the staff was the worst. They were so unkind and aggressive. Compared with another hotel where I stayed, it was terrible. For instance, I woke up in the middle of night because the room was really cold. When I called to one of the staffs to request to do something for me and the response was that just it is October so I have to stand it. I just became speechless. I'll never go back. |
3 | ||||||||||||
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Neil
Mature couple St Prex, Switzerland October 21, 2008 |
Its well situated being not far from the Station,our means of arrival, river and lake. From our room we could see the central tower of the famous covered bridge, and its proximity to the old town with all its vibrant waterfront bars and restaurants was just right. We like Luzern and will definitely return to this hotel, and recommend it to our friends I think the presence of a night club next door is a negative, we were woken at around 4:30am with lots of noise and Breakfast on Sunday at 8 ish was dominated by the incessant boom of what we thought was the music from below. |
7.5 | ||||||||||||
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Chun-chiang
Young couple YongHe city, Taipei county, Taiwan October 13, 2008 |
all the things are good, especially the location. If the price can be lowered a little, then it's excellent. |
9 | ||||||||||||
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Rosemary
Mature couple Andover, United Kingdom October 11, 2008 |
Location I did not consider the room of adaquate standard for a 'superior' room by useual 4* rating. |
6 | ||||||||||||
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John
Family with older children Higher Bebington, United Kingdom September 24, 2008 |
Convenience to station and city centre |
7.5 | ||||||||||||
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Wong
Family with older children singapore, Singapore September 16, 2008 |
Located right in the heart of the city,close to the train station. It has a nice restorant that serves reasonably priced food. Has a side walk whern one can sit and watch the world go by. |
7.5 | ||||||||||||
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Mukesh
Mature couple Mumbai, India September 16, 2008 |
Breakfast was included. Room were too small. Hotel staff was trying to find way out for their mistakes |
4 | ||||||||||||
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Peter
Mature couple Brisbane, Australia September 13, 2008 |
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7.5 | ||||||||||||
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Jonathan
Group East Hendred, United Kingdom September 12, 2008 |
The room I stayed in was quite cramped but fine for someone staying by themselves. This was a Queen Bed Superior Room but would be a little tight for two people for more than one night |
8 | ||||||||||||
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Nitin
Mature couple Lautoka, Fiji September 10, 2008 |
only thing was close proximity the rooms. the beds are terrible. |
3.5 | ||||||||||||
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Oxana
Young couple Moscow, Russian Federation September 9, 2008 |
Very nice hotel. The best thing about it is location for sure. Only 2 streets from the Bahnhof, a couple of meters from the main sight - Chapel Bridge and only few minutes form the best night club in Luzern named Pravda Bar. The personal is not rude at all, quite the contrary - we came at 12, the check-in time was at 2pm, but the girl at the reception gave us the room without any problems. The bed is not a big one, these are joint two. Not so very confortable for a couple. |
8 | ||||||||||||
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Shotaro
Mature couple 東京, Japan September 9, 2008 |
Your booking has been made was satandard room , 1st floor and old and miserable room and not air-cpnditioned . Aye complaind front desk to change superior room shown booking voucher as you informed, but negative. |
4.5 | ||||||||||||
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Prateek
Family with young children Manama, Bahrain August 31, 2008 |
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5.5 | ||||||||||||
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Anonymous
Family with young children United Kingdom August 28, 2008 |
proximity to station and lake very rude staff in the reception |
5.5 | ||||||||||||
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Elie
Solo traveller VENARIA REALE (TO), Italy August 17, 2008 |
1) Absence of undesired noise. 2)Excellent breakfast buffet. 3) Excellent location. One and one only very poor pillow. Not enough towels for a 24-hour day usage. |
8.5 | ||||||||||||
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Shoji
Mature couple TOKYO, Japan August 14, 2008 |
Convenient location. A couple of ravellers need more space. Quality of dinner is not very good. |
4 | ||||||||||||
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Anonymous
Family with young children Saudi Arabia August 4, 2008 |
Nothing I liked about this hotel. Extremely bad. The air-condition wasn’t working… and staff were covering this by lying!! One of the receptionist said this is the European standard. What? The room was so unclean and so small! The worst hotel I have ever been. |
3 | ||||||||||||
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Louis
Family with older children LASALLE, Canada August 2, 2008 |
great location and breafast no way to compensate that these beds could bve joined as a double bed like queensize sheets to join both beds and nothing comparable to oiher hotels regarding shampoo, conditionner, body lotion |
8.5 | ||||||||||||
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Bernard
Family with young children Encino, United States of America July 24, 2008 |
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7.5 | ||||||||||||
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Kathleen
With friends hudson, United States of America July 22, 2008 |
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7.5 | ||||||||||||
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Kiran
Young couple newcastle upon tyne, United Kingdom July 21, 2008 |
Proximity to the train station and decent locality along with friendly staff and good breakfast.... A bit noisy from local pubs on friday nights, beware.... We were rather surprised to be informed by the staff on arrival on first day about a make shift arrangement for the first night into another similar hotel , but without air conditioning...and may be if i could add that it is a bit overpriced for the facilities... |
7 | ||||||||||||
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Anonymous
Mature couple United States of America July 17, 2008 |
Smoking allowed in the lobby! |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.