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Best Western Hotel Flora
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Comentariile clienţilor
Comentariile sunt ordonate după limbă şi dată cu un maximum de 25 comentarii pe pagină
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Prangnoot
Familie cu copii mici
Bangkok,
Thailanda
6 noiembrie 2009
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Good location, near train station and city center. |
7 |
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Karen
Cu prieteni
Leiden,
Olanda
4 noiembrie 2009
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We stayed in an executive twin room and it was very spacious and very modern. For a 4 star hotel the toiletries in the bathroom were very basic (one bar of soap) and nothing else. No tea/coffee making facilities in room. No one picked up the phone when you called house keeping or room service. If you wanted anything (like an extra pillow) you had to ask twice. |
7 |
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Nader
Cu prieteni
Abu Dhabi,
Emiratele Arabe Unite
30 octombrie 2009
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Clean nice new rooms, very helpful staff, nice breakfast, perfect location just next to the old bridge. No view of the river. but for that price its ok. who needs a view anyway. |
9.5 |
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Mohamed
Cuplu tânăr
Abu Dhabi,
Emiratele Arabe Unite
15 octombrie 2009
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The location is perfect The bed is not comfortable and too small..they should put king size bed in the double rooms. |
7.5 |
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Youmei
Cuplu matur
Shanghai,
China
15 octombrie 2009
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The hotel has a good location just between the Chapple bridge and the railway station. It's very convient for us for taking trains to travel around. The bed is too small. |
7.5 |
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Anonim
Călător singur
Elveţia
4 octombrie 2009
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location While i was in the room in the morning, there was someone knock on the door and open the door. I think that must be housekeeping staff but he/she did say anything before open the door. This is not really good manner and not professional as 4 stars hotel staff. |
8 |
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David
Cuplu matur
Dubai,
Emiratele Arabe Unite
27 septembrie 2009
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Wonderful location close to the lake and to the railway station Incredibly noisy location |
6.5 |
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James
Călător singur
Mt. Prospect,
Statele Unite ale Americii
26 septembrie 2009
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Price, location, comfort, breakfast. Hotel staff did not tend to broken, missing items in my room, at all, during my stay. Not good as far as service is concerned. |
6.5 |
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Sohale
Cuplu matur
Mumbai,
India
15 septembrie 2009
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The hotel is very well located. We did not have to spend a single franc for travelling in Luzern. Absolutely everything is within walking distance of a few minutes. The hotel is across the street from the train station, which is very helpful since you have to lug your own bags in Europe. The bus station, the ferry pier are similarly a couple of minutes away. The best restaurants near the chapel bridge, the car free old tow are just a few minutes walk away. The rooms are newly refurbished, big bathrooms and are maintained spotlessly clean. The breakfast is varied & pretty extensive. We did not have to repeat a single dish over the three days we stayed. The chf 10 discount card per person at the restaurant for dinner was a very nich touch. |
9 |
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Anonim
Cuplu tânăr
Grecia
13 septembrie 2009
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Underground parking (safety), very close to the city center and market. |
6 |
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Anonim
Cuplu matur
Marea Britanie
27 august 2009
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It was dreadful |
3 |
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Vikas
Cuplu tânăr
Dubai,
Emiratele Arabe Unite
26 august 2009
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Good location just 2 mins walk from the train station , hotel staff was helpful , room was nice and clean . Breakfast buffet was good. Had a good time there. |
9.5 |
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Dr.
Familie cu copii mici
RAS AL KHAIMAH,
Emiratele Arabe Unite
26 august 2009
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its location is just perfect. |
9.5 |
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Leonard
Călător singur
Guildford,
Marea Britanie
26 august 2009
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I was given an upgraded room at no extra cost (without asking). The conveninece of bar/brasserie was helpful. |
8 |
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Sylvia
Călător singur
ramat gan,
Israel
21 august 2009
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The convenient situation minutes from the station and major sites and also the excellent restaurant on the spot. |
8 |
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Satish
Cuplu matur
Shimla,
India
9 august 2009
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staff was helpful. on our request, they supplied us with electric iron & board |
7.5 |
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Andrew
Familie cu copii mici
London,
Marea Britanie
8 august 2009
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Hotel staff very polite and effecient. We all enjoyed our stay. Parking costs |
7.5 |
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Anonim
Cuplu matur
Elveţia
6 august 2009
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The Location is great, just a few steps to the Train Station and the Old City is just across the lake. The price for a double room is very reasonable (for a place like Switzerland), and the food in the Brasserie is great and fairly-priced. The staff is so friendly and helpful! The negative reviews are not fair to this hotel...Air-conditioning in summer is a definite plus and worked well. Luzern is a lovely city, but the hotel unfortunately has no view of the lake. Also the twin beds put together (to make a double bed) has a gap in the middle, and the mattress and pillows are not firm so thus not very comfortable. They should purchase REAL double or queen-sized beds and this would make the hotel just perfect! |
7.5 |
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Susan
Cuplu tânăr
Goodwood,
Australia
1 august 2009
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staff were fabulous! so very helpful and accommodating. Great location, super close to attractions and also the train station. A little pricey but then everything in Switzerland is! |
9.5 |
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Russell
Cuplu tânăr
London,
Marea Britanie
1 august 2009
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Clean modern rooms in a good location |
10 |
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Anonim
Cu prieteni
Belgia
29 iulie 2009
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Big rooms, friendly staff, clean, excellent breakfast |
10 |
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Vidhu
Cuplu tânăr
New Delhi,
India
29 iulie 2009
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Proximity to the City Centre and the train station On being requested for an adapter,the guy at the reception in the night shift was exceptionally rude. |
6.3 |
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Heidi
Familie cu copii mici
The Hague,
Olanda
26 iulie 2009
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Excellent location within walking distance of most of the major sights in Luzern. Room was small and shabby. Definitely not the 4-star it claims to be. We had requested a Delux room with a rollaway bed. The hotel did manage to deliver, but it was a tight squeeze! The end of the bedframe of the rollaway had to be forced under the side table of the main bed and the 2 chairs in the room removed in order to fit it in. We managed for 1 night, but would not have been comfortable for any more than that. Quality of furnishings was also very basic and a bit worn around the edges. |
5 |
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Anonim
Cuplu tânăr
Hong Kong
25 iulie 2009
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Excellent location to train station as well as old town. Newly furnished. Air-conditioned. Good breakfast. They have an augmented service for you to choose the kind of pillow! The bristo serves good value dinner too. A service request card was given when we check in. One request was "hot water kettle". We phone reception accordingly and the reply was "was it a hot water kettle?" |
7 |
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Anonim
Călător singur
Israel
24 iulie 2009
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it was close to the senter the room look forlorn |
5 |
Comentariile clienţilor exprimă opiniile personale ale clienţilor Booking.com care au completat un chestionar după şederea lor la hotel. Aceste opinii nu reprezintă neapărat opiniile Booking.com
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