Hotel Krone Unterstrass

hotel molto carino, pulito , di recente ristrutturazione, confortevole, non lontano dal centro, comunque comodissimo arrivarci con il tram.

Apprezzabili la comodità di raggiungere il centro a piedi (15 min.) o in tram (5 min.) e la professionalità del personale dell'albergo. Garage coperto a pochi minuti (17 CHF 24 ore).

Per garanzia, negli alberghi di Zurigo, la catena alberghiera Best Westen sospende sulla carta di credito del cliente una parte piuttosto cospicua del saldo fino ad avvenuto pagamento. Sarebbe auspicabile avvertire il cliente.

Personale alla reception. Arredamento stanza (201) curato

bagno troppo piccolo, manca bidet. Stanza minima. Pianterreno "rustical" sbagliato con lo stile razionalista dell'edificio (sono architatto)

sarebbe ora di rinnovare alcuni dettagli che non incominciano ad accusare i segni del tempo

Silenziosita' della camera e funzionalità dell'arredo.

Gentilezza pulizia ecc.

La comodità della posizione.

Il parcheggio,spazio ridotto nonostante ci fossero liberi posto con spazi maggiori e più agevoli. La rumorosità della stanza (oltre a dare sulla strada era vicino allo sgabuzzino delle pulizie che sono iniziate verso le 7,30 - 8,00...), nonostante avessi chiesto esplicitamente, al momento della prenotazione, una stanza veramente silenziosa.

Internal comfort of hotel

The style, cleanliness and location. Staff was very good also.

The flooring was so squeaky that I awoke other guests when I got up in the middle of the night to go to the bathroom. The bed was not comfortable. Also, the tv was positioned so high that it hurt my neck to watch it. Lastly, restaurant pricing was quite high, especially breakfast. My company allows 6.00 chf for breakfast. 19.00 was simply unacceptable for a buffet style breakfast. Also, 25.00 chf for 24 hour internet access was the highest I've ever seen. I wanted to use it daily but simply could not justify the high cost. 5:00 chf for 2 hours would have been acceptable.

Staff well prepared and attentious, easy finding location with a tram station in front of it, not far from downtown and main train station even by foot

It's very inconvinient that hotel reserves money from credit card. First of all before your arrival (100 CHF), what is rather understandable, than, when you arrive they release first 100 CHF, but reserved on top of room's price additionally 70 CHF and say that they will release them after your check-out and they're reserved as security for mini-bar usage. After releasing of reservation money are available on credit card only one month after, so all of that means that 170 CHF (100+70) are forzen for a month and you can't spend it. It's not indocated anywhere, hen I made reservation and for me it's not fair enough. Wise staff of hotel won;t reserve additional 70 CHF, but would use for security first 100 CHF, but in our case staff wasn't wise

The Front desk staff were very efficient and pleasant, the resturant was a high quality, the breakfast was more than adequate, the bedding in the hotel was very comfortable, and the hotel was in a very good state of repair. It was updated, the furniture was well kept. It was nice to have a mini bar although we did not use it.

I did not like having to pay for WIFI. Other hotels we stayed in Switzerland offered it free. The bath toiletries- soap/shampoo.

The excellent staff, the quality of the restaurant, the comfort and style of the rooms