מיקום מעולה, הגישה עם קווי האוטובוס ליד המלון נוחה מאד, צוות נחמד ואדיב. החדר היה קצת מיושן אבל לא ציפיתי למשהו אחר ונהניתי מאד משהייה שם. Great location, access with the bus lines near the hotel is very convenient, nice and courteous staff. The room was a bit outdated but I was not expecting anything else and really enjoyed staying there.

Ashkenazi ישראל

The staff was very helpful and the free ticket for the bus was good

Pamela אוסטרליה

Staff is helpful and nice. They recommended necessary information in the city.

Savapat תאילנד

Bike friendly hotel. We were able to leave our bikes safely. Very friendly staff. The hotel is close to the lake and close to the train station. There is a bus stop just in front of the hotel

Nicole שווייץ

Great location. Amazing staff. Bus stops near the hotel. Ticino ticket amazing. See you next year. Thanks

Charmaine מלטה

The room had complete facilities, and a shower like I asked for. There was a small balcony perfect for summer evenings. Breakfast was great, with both savory and some sweet options. The coffee was great, there was American coffee and an espresso machine. The hotel is located just above the city center and a bus is in front of the door. There's a roof top terrace where one can order food and drinks as well.

Charlotta איטליה

Hotel is better then we have expected. It is solid 3-star hotel, with very pleasant staff and excellent hospitality. Room was adequate, nothing fancy, but very clean with very good bed and new sheets. Bathroom was also clean. We had a room with a lake view and quite large balcony. It is 5 minutes (on foot) from the lake and beginning of pedestrian area. You get free bus tickets, so you can use the bus to get back. This is a great plus and it is a very nice touch from the hotel. We were in hotel for 2 days, so breakfast was more then good enough. Food quality was excellent and selection was expected for hotel of that size. All on all very good experience.

Ivan סרביה

Breakfast was amazing. Dining room was excellent. Above all the service was 5 star….from the lovely lady at the front desk, to the restaurant staff to the breakfast attendant was beyond reproach. The staff here are very happy and eager to please. It is not a high end hotel but it’s beyond high end in service and attitude. We stayed 2x and would stay again if we return to Lugano. Xxxxx

Carol קנדה

Location and rooms were nice. Staff was also friendly.

Mark הולנד

It was close to the train station with a bus right outside the door. There was a lift to the room. A large room with all the facilities needed. Staff were excellent and there was a restaurant onsite. Great value for money paid

Fay אוסטרליה