Hotel Continental  

Hair dryer not working in the room, and no reception staff after 10 pm.

Pity our room needed a paint job as did other areas, noise from trucks unloading to the supermarkets either side from early moring together with late night carousing made sleep difficult, so ask for a room at the back. It's a great location

Grubby and street noise

The location of hotel was perfect for me.

Reception works untill 22 afterwards they close the door. The phone number which is written on the door never answer. Day and night its very noisy in the room because of uploading cargo on the street

The Breakfast was Poor, the hotel condition was pathetic and dirty. Dangerous hotel as reception closed at 9.50 pm and my colleague could not check in at the hotel in the freezing cold weather he had to look for another hotel.

Central location, room size not bad, breakfast was simple and included in price.

Too small elevator, only small enough for a buggy and an adult,rooms too hot in evening,rooms not vacuumed but swept during our stay of three nights,bed quilts had blood stains on,poor decor damaged by cleaning trolley scratching walls,inside of windows not cleaned so afraid of touching them, black dirt on tissue when I wiped them! Was charged for a baby cot, even though our children, under three yrs old, stayed free of charge if they slept in our bed. We booked a 'double' room and got to single beds pushed together and our children could slip down between the beds! Oh and the hotel is supposed to be free of smoking, but there was often the smell of cigarette smoke in the corridors whilst I was staying in room 318. I did not appreciate this at all seeing as I never smoked, nor do I wish my children to be subject to this unhealthy habit. Hotel was not good value for money, the hotel also charged us 'city tax' per person per night.

This hotel is one step up from a 'dump'. The photos and description are toptally misleading. Would not recommend staying here.

Location and Staffs

Mosquitos and no Lift for 5th Floor if you come with big luggages and was place there

Good service, although one of the employers at the reception was a bit stressed and nervous, but all went good. Excellent location on the heart of the city center.

As mentioned before, it is important to mantain the calm at the reception, but the service was polite and in general very efficient.

Location

With no air conditioning the windows had to be open and the very loud noise from the bar across the street that went on until 3 or 4 am made sleep very difficult.

Location

The girl who was on duty on June 24, 2011 was very bad. She did not smile at all. She did not try understand my English accent, who was a customer. I think she was very rude to customer. I'll not receommend to my friends at all.

The location seems to be good at first sighth as it's closed to train station and main attractions of the city. However, the hotel had no air-condition and we had to open the window. There are few people sitting at a pub on the opposite that night but made very big noice till past mid-night. We couldn't slept well whole night. Moreover, we had been woke up about 5.30 to 6.00 am. by convoy of trucks and trailers, they came and parked in front of and around the hotel, unloading cargo to shops around that area. We thought there may got only few and would be finished shortly and we could, then, been back to sleep. But it's shocked me when looked out the window, there are more than ten trucks waiting for unloading. So, we only had few hours nap that night. There was a night mare for us in Bern.

Very courteous staff. Convenient location, near train station and shops.

No heat or air condition, no fridge. Noise from freight elevator in front of hotel before day-break.

Very centrally located hotel. Clean and comfortable rooms and the staff were great. Free internet also. Coffee and Tea available to buy outside of breakfast hours.