Crowne Plaza Geneva  

Sa situation géographique par rapport à Palexo et l'Arena. Le service des navettes et l'amabilité à la réception

Il est pres de l aeroport

Devient vieux pour un crown plaza Du coup je n'ai pas osé reserver un hotel du même nom à l'étranger, pour mes vacances

L'acceuil à la réception et du bar a compensé la vétusté de la chambre.

La vétusté de la chambre qui ne correspond pas à un 4 étoiles. Il faut aussi ajouté que le Crowne Plaza Geneva a déménagé et ne se situe plus à côté de Palexpo..

1° Situation proche aéroport/Palexpo + accès facile centre ville via train 2° Navette régulière aéroport/hôtel 3° Accueil, efficacité et courtoisie du peronnel 4° Excellent buffet déjeuner

1° Confusion avec l' "ancien" Crowne Plaza (maintenant Staring hotel); il aurait été uitle de le préciser dans le descriptif!!! J'ai moi-même été trompé par ce changement.2° Chambre de qualité très moyenne et défréchie (idem salle de bain).3° Ne correspond pas aux critères d'un 4 étoiles!!! (espace commun, qualité/décoration des chambres,...)

J'ai beaucoup aimé la grande gentillesse et disponibilité du personnel. J'ai aussi trouvé super le buffet du petit déjeuner et la salle du restaurant "Le Jardin".

Trés bon accueil du personnel et hotel agréable mais nécessitant un petit lifting des chambres et aprties comunes.

Téléviseurs anciens modèles, surprenant pour cette catégorie.

The front desk staff are very good, the service in the restaraunt (evening) is superb as is the food. Rooms are OK, gym is not a "real" gym, but sauna is acceptable.

Yes, I accept it is in Switzerland, but the prices charged are unacceptable, 500 ml beer 9.50 sf, that is about €8.50, lunatic, and the charge for breakfast, breakfast which is congealed and cold. Not again.

A bit used, worn out carpets in the corridors.

Bad service, slow staff, bad cleaning, everything is bad. High rates.

Everything and mainly how dirty it was kept.

Convinient location to bus stop, excellent service, nice restaurant.

Very pleasant receptionist who apologised for the check in delay.

No swimming pool as advertised on website.Very expensive breakfast.

Location close to airport. Dinner good quality and restaurant staff helpful.

We were the only people waiting at Geneva airport in -10 deg c for the hotel bus transfer and by the time it arrived and we put our luggage into the bus it was full with people who had rushed from inside the airport! The driver did not control this and suggested we waited another 20 mins when there was another bus parked outside the hotel!! The second big problem was the twin room we stayed in, it was clearly meant for children as the beds were small but the worst thing was waking up to cigarette smoke coming through the adjoining door to the next room! The transfer to the airport the next morning was just as horrific as the driver threw our bags in and threatened to drive off without me as I was checking out. Very poor experience for a priority club holder!!