Crowne Plaza Geneva  

La comodità dei letti

La Sig.na Zuzanne della Reception millantava di non riuscire a trovare la prenotazione da booking e ci ha fatto aspettare due ore nella hall. Quando poi l'ha trovata siamo finalmente riuscite ad andare in camera. La mattina dopo un altro ragazzo ci ha detto che la suddetta ragazza aveva lasciato scritto che noi avevamo accettato un'altra tariffa piú alta e che avevamo chiesto di cancellate quella di booking. Abbiamo pagato quella piú alta perché avevamo l'aereo alle 6 e la sig'na nn poteva essere svegliata a quell'ora. Tornati in Italia abbiamo contatto booking che ha chiesto il rimborso all'hotel. 1 stella all'hotel, 10 a booking.

complessivamente tutto di buon livello

La vicinanza al luogo di destinazione ed all'aeroporto. Per il resto abbastanza normale ed anonimo.

1) Lo staff parla diverse lingue tranne l'italiano. 2) E' obbligatorio pagare 79,00 Euro (oltre quanto già pagato per la stanza; si paga con carta di credito) per le consumazioni del minibar, salvo riaccredito se non si consuma. E quando si riaccredita? Il cliente deve fidarsi dell'Hotel e l'Hotel ha il diritto di non fidarsi del cliente. 3) La stanza non era isolata e dormire è molto difficile per i rumori dall'esterno.

Per me e l'ideale per la ua posizione, vicino l'aeroporto. anche il ristorante la recolte e di ottimo livello e non eccessivamente caro. sono vs client da molto tempo e mi piaceva prima che si pagava il conto al check out. recentemente invece questo non avviene piu e quindi dovro trovare un altro servizio prenotazioni.saluti francesco nove

The staff was friendly and helpfull

This hotel is not even 3 star, carpets are dirty or even so much used that you did not see that ist a carpet anymore. This hotel did not have any renovation for at leat last 10-15 years.Much to expensive compared with quality. Rooms and bathroom very small. I booked there because I stayed before in Crown Plaza which was very good and right now has a name Starling. Will never ever visit this hotel

Friendly staff!

Stains in floor. Desperate need of renovation. Was utterly disappointed that this was a Crown Plaza. The old Crown Plaza next to the airport was divine compared to this. And the cost. Geez! It was not good value for money.

It is beside airport away from city center, old Building and furnisher not with my expectation , king bed requested double bed provided old tv and very bad way to select channels, very very small bath and bad lighting, bad Tub

The relation quality/price was not good.

The beds were very comfortable and the rooms were clean

At booking online I thought I was booking a 4 bed family room at 192 SF. In fact on arrival I found that I was allocated 2 2 bed rooms adjoining but the room price was 192 SF each! this was not what I expected and made the trip excessively expensive.My hire car was touched by one of the hotel drivers in the hotel's landrover .i will not recommend the Geneva Crowne Plaza

Staff excellent, friendly and very helpful, food good in main restaurant but expensive. Great location to Airport.

The rooms are very small, basic, bathroom tiny, need to be updated , breakfast to expensive to partake at 35CHF per head. In fairness Crowne Plaza have only just taken the hotel over from Ramada and promise to renovate over the next too years, however I would not stay again because of room size.

Proximity to the wtc. Cleanliness and friendliness of hotel staff. I like the breakfast and thanks for the inclusion of free bus ride which has been most convenient.

I woke up one morning at 2 am because my neighbour turned on the tv real loud. Anyway to ensure better sound control?

- Close to airport only. - Free Internet & bus tickets.

-Very small & old rooms. The beds its single which is very tiny. -Staff manners in the reception are not friendy.