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Property Highlights

Ski-to-door
Show map Crystal Hotel superior

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Newest reviews for Crystal Hotel superior

  • Anonymous
      United Kingdom
    August 26, 2014

    Very pleasant hotel in the centre of San Moritz. My children loved the breakfast. Lovely bathroom, comfortable beds, and polite, friendly staff. A good place to stay.

    9.2

  • Keary
      Canada
    August 17, 2014

    This hotel is located close to the train station with restaurants and shopping just around the corner.

    9.6

  • Sholpan
      Italy
    August 13, 2014

    Everything

    8.5

  • Steve
      United States of America
    August 10, 2014

    Service and restaurant

    9.2

  • Anonymous
      United States of America
    August 3, 2014

    Right at the city center, walking distance to many places, rooms are big, friendly staff that gave us a tour of the hotel before walking us to our room

    10

  • Anonymous
      Belgium
    July 29, 2014

    I was really impressed with the staff as a whole at this property. It's obvious that management goes out of their way to hire charismatic professionals who really strive to excel at providing exceptional service with warmth. The location is perfect, value is exceptional and the rooms are very homey. If I were looking for a home-away-from-home idyll form my family while on holiday, this would be the standard by whoch others would be judged.

    Nothing.

    10

  • Sadia
      United Kingdom
    July 24, 2014

    From the location to the room and the amendities of the hotel, everything is just perfect.

    10

  • Arie
      Israel
    July 24, 2014

    Nice wooden work

    Size of the room to small

    7.5

  • Amanda
      South Africa
    July 16, 2014

    Fantastic staff, brilliant breakfast selection and one of the best quality breakfasts that we had in Switzerland. The spa was of an exceptional standard.

    10

  • Andianto
      Singapore
    July 6, 2014

    Excellent service, cleanliness and good location.

    None.

    9.2

  • Nicholas
      Australia
    July 3, 2014

    The breakfast was incredible. Something for everyone. Some light background music in the breakfast dining room would be a nice addition. Clean, comfortable with friendly smiling staff

    Cannot fathom an answer to this question

    7.1

  • Richelle
      Switzerland
    July 1, 2014

    Excellent location and hotel.

    10

  • Brian
      United Kingdom
    June 14, 2014

    Very efficient and helpful staff. We needed to see a Doctor and they kindly arranged the appointment. Would highly recommend this hotel both for its high standard of rooms but more so for it's very excellent staff.

    Nothing

    10

  • Anonymous
      United Kingdom
    April 10, 2014

    Location , helpful staff and free minibar.

    bed and pillows were not comfortable. Found it Uncomfortable to sleep.

    8.8

  • Mirko
      Germany
    April 8, 2014

    Great Location right in the centre Ability to walk to Ski-lift

    Parking costs extra Wifi has some issues Room temperature cant be controlled and it's too hot (apparently a known issue across all of St.Moritz according to reception staff ... i.e. Air condition is not allowed anywhere ...)

    8.3

  • Maria
      United States of America
    March 18, 2014

    the staff were all very friendly and helpful. The room were clean and well appointed.

    10

  • Yuri
      Austria
    March 5, 2014

    practically everything, especially location. i think that rating should include yet one more note - very good. that's exactly what i meant by good. y.kondratenko

    7.5

  • Adib
      United Kingdom
    March 2, 2014

    Location

    -- poor Food quality & variety --Spa is dreadful 2 floors below ground level --unpleasant spa's receptionist -- pensioner's interior

    6

  • Debra
      United States of America
    February 16, 2014

    This hotel is very close to the main lift up to the slopes..just a short walk uphill. The room was comfortable and the breakfast excellent...everything in the room worked well and the skiing was fabulous..lovely ski room in the hotel with boot heaters!

    The only complaint would be the hot room temperature even with the window open. There are no individual room controls.

    9

  • Ram
      Switzerland
    February 11, 2014

    Kitchen and service is very good. The staff is friendly and helpful.

    The space is a bit restricted. The spa can be expanded and offer more. The rooms are rather small.

    6.7

  • Vasilis
      Greece
    February 10, 2014

    Excellent service, professional staff , excellent - convenient location! Nice bathroom

    8.8

  • Etsuko
      Japan
    February 10, 2014

    Cozy, clean and confortable room. The location is perfect, just a few minutes from the cable car station. Breakfast is also varietal and its staff are helpful.

    Sauna - not clean becuause it seems it can be used not just hotel guests but also non- guests. I could not relax.

    7.5

  • Ozge
      Turkey
    January 15, 2014

    The location of the hotel is perfect both for the lifts and the town center. Rooms are clean and well decorated. Breakfast has wide variety to address everyone's taste preferences. The staff is outstanding and really makes this hotel differentiate itself from others. Special thanks to Marica at the front desk who went out of her way to make my stay pleasant and care free by addressing my every need with care and patience. She is the best front desk clerk I have ever encountered during my stays.

    I stayed 3 nights and the rate changed on my last night. It was a saturday night but given the hotel was not very crowded after the holidays, I would have been a happier guest if they had given me the same rate for all 3 nights. The housekeeping left the window open one day. I came back to the room late that night and the room was cold through the night so make sure you remind them to shut the windows when they are done. Bathroom, especially the quality of the shampoo and shower gel could be improved.

    8.8

  • Alexis
      Morocco
    January 3, 2014

    Very friendly staff Great location Great food

    Swimming pool missing No kids club

    9.2

  • Anonymous
      Australia
    December 28, 2013

    Friendly staff and central location to shops and cable car

    No wifi in lobby or restaurants

    10

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