Hotel d'Angleterre    

Great welcome and staff really cold not do enough to assist.

Expensive Room only had a shower over the bath and no bidet. Dinner booked for a Sunday night but the only menu only a snack menu available.

Perfect location close to all geneva attractions. Very luxury old style hotel makes you feel home.clean rooms The staff are extremely helpful and friendly.

None

The receptionists were amazing - the Concierge are the most helpful I have ever seen in my life - the details in the room are outstanding - the treatment of astonished me - I recommend this hotel for uniqueness seekers

The room and Bathroom is a bit small

Everything was perfect, staff was very friendly, caring, and professional, they made our stay an unforgettable memory for us. It was the best hospitality we have ever received in a hotel. Thanks to all.

Home away from home.Great staff.

Fantastic staff! Breakfast is great and location is good. They strive to make your stay as comfortable as possible.

Gym equipment very limited and should allow 24hrs with room key access.

Furnishing the rooms beautiful and staff very helpful

The elevator is too small and it is unthinkable in hotel

The best one

Location, window view, selection of cheese, bed.

Breakfast is limited (not enough vegetables and fruits, no porridge and fish other than red)

The ambiance, decoration and the people always helpfull and educated

The food at the restaurant was not so good as it intented to be and as it should. Butthe service is so superb, that you forgive.The maitre is better than the chef

extremely high quality and excellent service - staff

Exceptional, Class and Modern!! Refinement !!!

The staff of This hotel is the best we have encountered in many years we travel. Superior rooms are wide enough and have all the necessary facilities. Lake view is super.

When we returned to the room all wet we noticed the lack of a hanging device to hold wet coats and rainwear. Once allerted the concierge immediately solved the situation.

Location is great - next to the Lake

The staff are helpful, but they also try to promote certain activities that I believe are much more expensive than general activities.

The Hotel location is impressive in front of the lake. The Staff are amazing ( reception, concierge & everyone).

excellent servece

Really I liked the friendly & helpfull staff (all of them), my next stay in Geneva sure will be in this hotel.

Nothing.

Location was great specially the lake view room, staff were very friendly

The entrance of the hotel is very small and you have to stop your car on the street and wait for the hotel staff to come and pick it up

Very great hotel that offer friendly environment. The rooms are comfortable and the bathrooms are spacious.

Just the prices I consider them to be higher than average.

Staff r exceptional. Amazing decoration; room a bit too small for price though. Amazing restaurant; windows :)

Standard room : too small

The hotel was beautiful and the room was very conformable and clean. We stayed in a premier room which was nicely decorated. The staff was amazing providing individual attention and service. The staff always new our names and provided individual attention giving us a special important feeling. The concierge was extremely helpful and provided excellent suggestions for touring and dining.

The only problem with the hotel is the very expensive breakfast. We did not eat in the dining room for dinner, since the breakfast buffet was so expensive and the food portions were very small. The buffet was $48.00 per person, but you could order off the menu ala carte. Coffee was $12 and an omelet was $24.

There was nothing we did not like!!

La stanza

Il menu del ristorante

accueil, situation. Le bar mérite un détour

酒店的迎宾服务很贴心，周到。windows餐厅餐品好，服务优。酒吧非常好，服务也热情有礼。酒店房间虽- 小，但温暖舒适，非常有格调。每天的开夜床服务很细致，很悉心。会推荐给其他人。

1.酒店的床垫太过柔软，不适用于人体正常的舒适度。是我住过的全世界最软的床。2.酒店没有被子，只有一层非常薄的毯子，上面附带一层被单，也是没有套到毯子上的，一抓起来，是分离的，被单- 是被单，毯子是毯子。这样的话，怎样为下一个客人更换新的被单？奇怪。第一天入住时原以为是整理失误，后来- 发现每天如此，被单和毯子是分离的，一层被单，一层不能换的毯子，大家如何保持卫生？ 3.离开酒店时，落了一件外套在房间，酒店很快打来电话告知。当时我们来不及回去取，便要求能否快递，他们说确- 认一下，一会儿打电话给我们回复。之后再没有接到任何电话回复，这是很没有礼貌的。 4.后来，我们接到了酒店的邮件，但正常来讲，应该是按照承诺打来电话的，电话未回复发来邮件本身已经不太合礼- 数。让人觉得离谱的是，邮件说，给我们寄衣服要5天到2周，需要100法朗（近700人民币）；如果要加快- 的话，需要300法朗（2000人民币）。一件轻如鸿毛的很薄很薄的羽绒服要这个价格？天价啊！收到邮件时- ，我们正在巴黎的顶级豪华酒店香格里拉，他们的服务人员都说这个价格太过高昂了。