Hotel De La Paix  

Location and view of the lake were excellent . The concierge, Claude , was great. The staff was friendly. The room was spacious

The bathroom was too plain and basic. It didn't at all look like a 5 star one. The room service staff was friendly but not very efficient. They kept forgetting things when bringing food to the room.

They have upgraded our superior room to much bigger Deluxe.

Bad value for money

Smoke everywere

The kindness of the hotel staff

Luxury hotel with lovely view at the lake of Geneva- walking distance from old town.

Poorest breakfast for a 5 star hotel- I have stayed in 3stars with more breakfast choices than this.not even scrummbled eggs which is a must in 5 stars-

Location / room size / ambience

Valet parking - car left at roadside for 5 hours Restaurant closed until mid Jan 2012 Smoking lounge no longer available No mention of either of above two points on web site

The location is perfect especially that it is 400 m frim the rail station !! The breakfast buffet met my desire .. I would stay again in Hotel De La Paix

The staff were excellent. They went out of the way to be helpful without being intrusive. I have stayed in a lot 5* hotels and many times I find the staff, room service etc etc, are always being too helpful! In this case the staff was present when I needed them, but not chasing me. The gentleman serving he Orange juice on arrival was much appreciated.

The only thing that I was upset with was that I had paid extra for an upgrade to a Deluxe room, and I was upgraded. However, my room was very noisy. The floor above was the offices and it was constant walking about, and I could hear them walking around late into the evening and early morning. Our room was cleaned very late the next day, and it was only when I called up housekeeping and asked them to clean it that someone came round. On both occasions the staff was very apologetic. I even received a gift for this inconvenience. However I think on both fronts, a little bit more management would not go amiss. The only other things I would point out is that the shower cubicle had a fair amount of mould growing in it. A bit of cleaning would be recommended. The cups in the bar were nearly always chipped. So those could do with replacing.

The staff were extremely welcoming and friendly - this is what makes Hotel De La Paix so special. It's a homely boutique type of hotel. Breakfast in the restaurant was also particularly nice.

Although in an excellent (& beautiful) location for walking all around Geneva there was noise from the street on the Saturday night until about 2am.

The Hotel Staff are very helpful, the room is spacious and very convinient for middle easterns

Only one Telephone set located beside the bed, Bathroom should be more private and more arabic channels should installed for arabs

Luxurious hotel in the heart of Geneva

Prices are high - but this is the fact throughout the city

Location

High price,bad resturant

everybody in your floor can hear you , even if your doors closed and you just whisper