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Hotel des Balances
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When would you like to stay at the Hotel des Balances?
Top
Based on
146
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Norberto
Mature couple
Gentilino,
Switzerland
October 30, 2009
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The easy way to go arond within the city and the ambience the way in with the car which has been quite a challenge. More information should be given to the customers beforehand on the subject |
7.5 |
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Dennis
Mature couple
Bloomfield Hills,
United States of America
October 14, 2009
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The location was great and the staff friendly We thought the breakfast was included until we were charged $54...they should tell you upon check in that there is a fee for breakfast. |
9 |
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Melvin
Mature couple
Sherman Oaks,
United States of America
October 8, 2009
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The location of the hotel was excellent and the room was wonderful with a view of the city We liked everything |
10 |
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John
Mature couple
Great Falls, VA,
United States of America
September 2, 2009
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The restaurant was superb, and dining outdoors on the river-front terrace was unforgetable. Our room (504) was small. |
9.5 |
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Anonymous
Mature couple
United Kingdom
August 30, 2009
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Ideally situated in the old town overlooking the river. The staff were wonderully friendly and helpful No air conditioning. |
9 |
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Geoffrey
Mature couple
Blairgowrie,
United Kingdom
August 26, 2009
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Fantastic location in City centre. Marvellous staff. Marvellous food and riverside dining. Noise from the street in the City facing rooms. Always book a river side room. Hot in the night as no air con available in our room |
9.5 |
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Patrick
Family with young children
irvine,
United States of America
August 24, 2009
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the view and location were magnificent. Very clean and great staff. Very warm in the rooms with inefficient fans. Perhaps a better ventilation system. |
10 |
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Susan
With friends
champery,
Switzerland
August 12, 2009
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bar and dining terrace staff helpful rooms a little small no air con but very nice design |
10 |
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Vicki
Young couple
Las Vegas,
United States of America
August 5, 2009
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The staff was so helpful and everyone was fluent in English. Terrace view was amazing. Location wonderful. |
10 |
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Walter
Mature couple
silver spring,
United States of America
August 2, 2009
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Friendly staff, nice room, great view. Room was tiny, internet connection didn't work. |
7.5 |
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Anonymous
Mature couple
United Kingdom
July 16, 2009
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We loved the view from our balconies over the river towards the church, it was very relaxing. Tea and coffee machine in the room was pretty hopeless and the cups were little more than thimbles - a minor grumble. |
8.5 |
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Eric
Young couple
Brookly,
United States of America
July 16, 2009
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The location was in the heart of our destination and very close to public transportation. Situated along the Reuss, it is a very picturesque location. |
7.5 |
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Anonymous
Family with older children
United States of America
July 13, 2009
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Great location, nice staff and great restaurant. |
9 |
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Jerry
Mature couple
Boonton,
United States of America
June 20, 2009
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Hotel des Balances is a beautiful hotel, perfectly located in Lucerne for seeing everything. Great restaurant, amazing views of the city, the old bridge and water tower, River Reuss, and Mt Pilatus. Staff is very helpful and knowledgeable. Terrific place to see Lucerne. If the weather is even remotely warm, the rooms may prove uncomfortable. This is true throughout Europe. I knew this and requested (and received) an air conditioned room. The ac was not always adequate and this is with 75 degree f temps outside! The top floor has ac and would be unusable without ac since it is in effect the attic of the hotel. The ac struggles to keep up. |
8 |
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Jane
Mature couple
Brussels,
Belgium
June 4, 2009
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We loved the location and our room on the fifth floor overlooking the river. The staff was very friendly and they offer a free welcome drink in the ir restaurant/bar. |
8.5 |
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Anonymous
Young couple
Switzerland
June 3, 2009
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The hotel is located in the middle of the old city, on the lake, 10 meters from the KappelBrucke. The view from the room was amaizing, the room was very clean and well furnished with a large bathroom. very good value for money! it is lovely and recommended for a honeymoon. Nothing, everything was excellent¨! |
9.5 |
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Carlos
Young couple
Sao Paulo,
Brazil
April 18, 2009
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It is a beautiful place. The hotel is excellent, outstanding. The only minus is lack of air conditioning, which was not too bad in April (spring). The only minus was the lack of air conditioning system. In spring it got too warm sometimes, and we had to keep the room doors open. Nothing too bad though. |
10 |
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Scott
Young couple
Orem,
United States of America
April 14, 2009
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We loved the room. It was big and spacious. The bed was very comfortable. The staff was very nice and accommodating. We did not particularly enjoy the shower. Water was spilling onto the floor and it was very messy. |
9.5 |
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Veronica
Solo traveller
Bottmingen,
Switzerland
March 29, 2009
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Visiting the city of Lucern and being in the heart of it. Breakfast was not included and prices high ... applicable to a 5 Star that way. |
9 |
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Khor
Mature couple
GEORGETOWN,
Malaysia
March 25, 2009
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Location is fantastic ! walking distance to shopping and central Parking of our car is limited - was charge about CF 27 for one night and very trouble some to get our car back by the hotel staff as he need to take about 10 minutes to drive the car to the hotel back for us. - Location of the actual parking is 10 minutes away !! |
6.5 |
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Robert
Mature couple
Geneva,
Switzerland
March 17, 2009
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A beautiful hotel, right on the river and directly across from the Jesuit church. The service was excellent. The room was spacious and well-appointed. The food in the restaurant was excellent. |
10 |
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Anthony
Solo traveller
Lane Cove, NSW,
Australia
March 5, 2009
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Espresso machine in the room was brilliant! Good sized room and very comfortable. |
9 |
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Miguel
Group
S J TALHA,
Portugal
February 20, 2009
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Fantastic Location |
8 |
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Patricia
Solo traveller
Utrecht,
Netherlands
February 2, 2009
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good taste of interior, friendliness, comfortable, smoking allowed in lounge, very pleasant hotel |
10 |
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Anonymous
Mature couple
Italy
December 28, 2008
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location, river view, room fittings internet in room was rather slow - not what one wd expect from a hotel of otherwise impeccable quality. I was told by reception I wasn't the first to mention it... |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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