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Hotel des Balances
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| Room type | Max | Rate |
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| Double Room with City View |
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Show prices |
| Double Room with River View |
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| Junior Suite |
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| Suite with Whirlpool and River View |
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Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage, All Public and Private spaces non-smoking.
Golf Course (within 3 km), Casino, Hiking.
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Shoe Shine, Packed Lunches, Tour Desk, Fax/Photocopying, Ticket Service.
Free! Wireless Internet Hotspot is available in the entire hotel and is free of charge.
Private parking is possible at a location nearby and costs CHF 27 per day.
From 14:00 hours
Until 11:30 hours
Free! If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Free! All children under 6 years stay free of charge when using existing bedding.
All children under 12 years are charged CHF 35 per night per person for extra beds.
All older children or adults are charged CHF 70 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Maximum capacity of total guests in a room is 3.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets are allowed. Charges may be applicable.
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
The guest reviews are submitted by our customers after their stay at
Hotel des Balances.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Young couple
Hong Kong
September 4, 2010
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The room size is ideal. The resturant and the bar is very good. Our room is a city view room. Unfortunately, there is a working site nearby. They start working at 6am in the morning. |
8.3 |
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Barbara
Family with older children
Novato, CA,
United States of America
August 15, 2010
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The location of the hotel is excellent. Otherwise it was overpriced for the room and service. The breakfast was not included in the very high room rate. |
7.5 |
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Abdulla
Family with young children
Manama,
Bahrain
August 10, 2010
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The view facing the canal. |
9.5 |
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Tim
Family with young children
Reading,
United Kingdom
August 5, 2010
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Fabulous location. Room decoration lovely (although room a bit small, understandable in centrally located historic building). Very friendly and helpful staff. The terrace is great for breakfast. You can walk there in 5 mins from the station. I recommend getting a room with a balcony on the 'lake' side as the views are beautiful. No issues. |
9.3 |
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Yoshihisa
Solo traveller
Tokyo,
Japan
August 3, 2010
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small but nice room; neat, well equipped. we stayed in 5th floor. we could see beautiful Luzern city and river. restaurant staff is bad. unfriendly and impolite. we used there for breakfast. it looked buffet style; everyone walks from their tables to pick up dishes, so we followed them. but waitress suddenly got upset, and strated yelling to us. we are so embarassed. if we had any misunderstanding, i hoped she would correct us politely and quietly. i don't recommend this restaurant to international travellers like us. |
5 |
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Hassan
Family with young children
muttrah,
Oman
August 2, 2010
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location load noise on saterday night at first floor. kitchen closed early at 10:30 PM |
7.5 |
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Anonymous
Family with older children
United States of America
July 23, 2010
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beautiful view and room. recognized our anniversary. a/c would be nice |
9.5 |
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Anna
Young couple
Moscow,
Russian Federation
July 12, 2010
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Wonderful surrounding in the historical center of Luzern, luxury renovation and friendly stuff. |
9.5 |
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Jacqueline
Group of friends
St Antonin du Var,
France
July 10, 2010
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discreet, relaxed and friendly, attentive, personal service in a superb location. Your cuisine and bar are less expensive,well presented and much more interestingly tasty than many other local places - "chapeau" and till next time! |
10 |
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Michelle
Mature couple
Pacific Pines,
Australia
July 9, 2010
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The location and the views, plus the comfortable chairs |
9.3 |
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Adele
Group of friends
Teddington,
United Kingdom
July 7, 2010
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Gorgeous hotel. Our room was a River View with a balcony which was very picturesque. No air con though in bedrooms and it was very hot. Only a small fan was supplied which didn't really help much! Restaurant was great too. As the weather was nice we dined on the Terrace overlooking the river. Valet parking too which was a bonus! |
9.5 |
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Aaron
Group of friends
London,
United Kingdom
July 6, 2010
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Stunning location and beautiful building. Rooms very spacious and clean. Service very good No air conditioning in any of the rooms made for a very uncomfotabke hot night |
7 |
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Anonymous
Mature couple
United Kingdom
June 29, 2010
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It is central,and yet beautiful,ie. on the river . It is easy to be able to return to the hotel during the day if required. The station and piers are close by ,offering good trips. Very good shopping. The lounge wasn't very inviting, had to always use the bar. defintely not a family hotel/. |
7.5 |
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Anonymous
Mature couple
Switzerland
June 24, 2010
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The room, a suite, was very nicely decorated, end very well equiped with whirpool sauna etc. And it was good value for money compared to other hotels. Breakfast quite rich. |
8.8 |
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Neville
Mature couple
Halifax,
United Kingdom
June 21, 2010
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Both my wife and I were very happy with our choice of hotel for our short stay, we also enjoyed Lucerne and decided we would return and when we do it will be to Hotel des Balances |
9.5 |
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Diane
Solo traveller
San Carlos,
United States of America
June 16, 2010
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Excellent location, loved being able to go out on the balcony and watch the scene outside, many thoughtful amenities (e.g. adaptor kit in the room), nice quality furnishing, helpful staff willing to answer questions, offer advice, make reservations or whatever was needed. |
9.5 |
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Francisco
Young couple
madrid,
Spain
June 8, 2010
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location, nice rooms and bathrooms, room equipment. heating did not turn off. |
9.3 |
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Deborah
Mature couple
Sewickley,
United States of America
June 2, 2010
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Rooms are appealing;service was excellent;great views;location is excellent for anything in Lucern |
10 |
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Anonymous
Mature couple
Australia
May 31, 2010
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marvelous location, very tasteful decor, cleanliness, friendly professional staff |
9.5 |
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Anonymous
Mature couple
United States of America
May 17, 2010
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A room on the river front is amazing. One of the best places I have stayed, ever. If we had known how great it was, we would have planned to stay longer. |
10 |
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Marc
Solo traveller
Zepperen,
Belgium
May 3, 2010
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The breakfast is super and of course the venue and scenery are brilliant. At 6.30 h the bells of the church close by are started. When you sleep with the window opened, you are awake. Eardops won't help ;-) |
8.8 |
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Samvel
Mature couple
Geneva,
Switzerland
April 29, 2010
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The location is just perfect - in the very heart of the city. The staff was very friendly, the quality of facilities was also very high. |
10 |
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Rachael
Family with young children
ILKLEY,
United Kingdom
April 29, 2010
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We were travelling with a young baby and a travel cot was provided for us. The rooms were clean and comfatable and we were also upgraded froma city view to a lake view which was fabulous. The breakfasts were fantastic, although a little expensive as is everything in Switzerland. We also ate in the restaurant at night and the food was amazing!! The bedrooms were too warm and there was no air conditioning |
8 |
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Angela
Young couple
Tai Hong Street,
Hong Kong
April 21, 2010
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I booked the suite so it is very comfortable and relaxing. a very special design of the room unlike other hotel and the particular view outside the balcony which I enjoyed very much. the hotel staff is a bit "rude". I want some laundry on the easter day but one of the hotel staffs said impossbile due to holiday. however, when I checked with other staff again later and she said can do it in the hotel. I ordered some inroom breakfast one morning but they just gave me a pot of hot water but no tea. when I called them to report the case, she sounds not happy and not even a "sorry" or "apolos" when she brought back the tea. |
6.8 |
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Anonymous
Mature couple
United States of America
March 31, 2010
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the location was great & the view from our room was beautiful. |
8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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