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Weinmarkt, 6004 Lucerne – Show map
Excellent location – rated 9.7/10! (score from 331 reviews)
Rated by guests after their stay at Hotel des Balances.
|Double Room City View Single Use|
|Double Room River View Single Use|
|Double Room with City View|
|Double Room with River View|
|Triple Room City View|
|Triple Room RIver View|
|Family Room (2 Adults + 2 Children)||
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140 properties in Lucerne
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331 verified reviews
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Hotel des Balances's staff speaks: German
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Golf Course (within 2 miles), Hiking, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! Wireless Internet Hotspot is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs CHF 27 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
All children under 12 years are charged CHF 35 per person per night for extra beds.
All older children or adults are charged CHF 70 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 10 people, different policies and additional supplements may apply.
Cards accepted at this property
Hotel des Balances accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 331 reviews
Value for money
Show reviews from:
The Seehotel Hermitage is tranquilly situated within its own grounds on the shores of Lake Lucerne, only 2.5 miles from the center of the city with beautiful views of the landscape.
Score from 801 reviews Wonderful
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms.
Score from 1053 reviews Very good
The 5-star Palace Luzern on the banks of Lake Lucerne has stylish rooms, up-to-date fitness and spa facilities, and a modern restaurant behind its historic façade.
Score from 166 reviews Wonderful
The family-owned 5-star Hotel Schweizerhof is located right in the Old Town of Lucerne, next to the lake. It features a spa area and elegant rooms with antique furniture.
Score from 220 reviews Wonderful
Fantastic location, wonderful and very thoughtful staff and great amenities! Centrally located with easy access to shops and sites. Will come back for a week next time, possibly in around Christmas time to see a different landscape.
Great breakfast. Nice bar. Excellent staff.
The stairs at the entry. Difficult with your Luggage en no help!
The view was amazing and the hotel is centrally located. The bed was very comfortable and staff was very helpful.
breakfast not included
no AC, it was very hot in the room
We stayed in a double room with river view on the fourth floor. The room was spacious, the view wonderful, balconies a plus and very helpful staff. Valet parking a plus, particularly in the old town.
Lack of air conditioning on hot days and warm nights were a minus. Portable fans were supplied which helped. Restuarant was expensive but plenty of other options nearby.
The rooms overlooking the river were delightful.
Right I the city center
Room Location Restaurant
This hotel has a conscience. We've stayed here a few times over a period of 35 years and while it has changed over time, this hotel has consistently delivered a high standard of service with ease and grace.
Everything except the service at Breakfast. The 5 course menu and the Indian? chef de service excellent!
The service at Breakfast was sub standard. Table not made, order not acknowledged etc etc.
Waterfront views and close proximity to the train station. The restaurant was very good and the staff was excellent.
Price is high compared to other parts of Europe, but it is Switzerland, after all.
Terrific location, wonderful views, super room, very nice staff, great ambience, great breakfast
No English TV, but that was OK as it stopped me watching it!
Fabulous location - right in the centre of old town Luzern with great views across the river and of the mountains Incredibly helpful and pleasant staff Gorgeous view from our balcony Free cocktail on arrival!
The room was extraordinary. Very comfortable with an incredible view of the river. The bed top quality and comfort. We had dinner at the hotel restaurant and they brought our desert to our room...really fun!
We had expected a room with a balcony and had requested to be away from the elevator..when bringing it up to the receptionist she didnt seem apologetic or interested in helping make a change.. (it started our one night stay there a bumpy)
The outlook and convenient location to the railway station.
Would have liked air conditioning, very noisy location. Felt the rooms were very average even for 4 star rating.
The location is wonderful and the hotel is well-maintained. The terrace is lovely.
We arrived late and we're given our room key, but an introduction to the room would hove been appreciated. The shower, the coffee-making and the electric blinds all required instruction. Instead, we kept returning to reception with questions.
Enjoyed all the design and details inside and outside of the room. Naps and coffee in the balcony was the best of our trip.
Coffee machine could be better.
Location. The view should be great but I was arranged in 1st floor...
Room is too small. Not deserve the price.
Excellent location, pleasant staff ready to help
The location on the waterfront, the proximity to the train station and the large number of restaurant around the hotel are all worth the price. The counter staff were very attentive and helpful.
On the second day, my children (3.5 and 6) were having breakfast in the hotel restaurant at a table next to the water. While feeding swans and ducks with half a slice of bread each, they had the bread confiscated by the restaurant manager which made them cry. He said that other guests have complained about the close proximity of the birds. They had fed the birds the previous day during afternoon tea without incident.
The location of the hotel is excellent. With a river/lake view it is magnificent!. Located between the two covered bridges. The hotel has been modernized but has retained most of the old world charm. The lake side bar and restaurant lets you relax while still seeing the city. Lucern is a city that you can walk to almost everything and the Swiss are so helpful.
Like most Swiss hotels, there is no air conditioning but with the windows open (and it is quiet at night) the room at the end of June was still comfortable.
Location is excellent as is the restaurant!
Loved this hotel! Great location and beautiful city. Highly recommend.
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