Well, it's only that guys bad behaviour
Near to shops,,, and metro station,,, neat rooms,,, overlooking Lake Geneva,,, nice behaviour from restaurant and reception staff, except one guy who once acted in rude way with me. It was that I needed assistance in communication with a car rental office at Lausanne as the employee working there can't speak English. The lady in the reception tried to call the office but nobody picked up the phone and she told me to ask her brother in the following morning to try calling the office. I did ask him and he told me to try myself as the office have English speakers. I told him my experience with the office and that his sister told me to ask him to call and assist me. Then he said some words in French!!, and he told me that he is not supposed to do it as "this is a hotel not a car rental office"!!!! I realized that this guy was reluctant to help. I offered him money if that was a payable service, but he refused and told that it's not a matter of money and I have a telephone at my room and I should use it for such matters. I wanted to say something but he didn't give me a chance. Then he made the call and gave me the phone so that I get whatever information. Yes, there was somebody who responded in English, but I didn't find him at the office and I'd never think of that after visiting the office twice and failing to communicate with the French-speaking staff. Let's assume it's my mistake, yet, I believe he could pass his idea in more decent way. Eventually, I told his sister of her brother's harsh attitude and she apologized for what happened. She told that it's their duty to welcome guests and offer whatever assistance possible by them. She offered us some drinks at the restaurent as a compliment, but we just thanked her as we had our dinner. Well, I must say that her respond was healing respond as I was disappointed from her brother's behaviour.