Such a shame that this hotel does not get the attention it should. It's an old classic in the Berner Oberland, yet management seems to have forgotten about it. The room I was in was deemed an upgrade, but it's style was very backwards. The proudly announced sitting area was a cheap 80ies sofa. The room seemed like it had been years since the last refurbishment - and that was done the cheap way. The TV and the door lock weren't working at all/properly.
And why were the ash trays in the garden still full after the previous night's hang out? And why did only a few of the outdoor sofas have cushions on them? And why did they vacuum clean during breakfast?
I am not picky, I have stayed in dorms the night before and after, but 4 stars should look and feel differently!
Please invest into this hotel, financially and from a management perspective! It's worth it.
Great location in the village center, right next to the train station. Beautiful view on the Reichenbach falls and the valley. Wonderful old Jugendstil building, witness of a great past.