Hotel Edelweiss    

le style architectural (1900) ,l'accueil ,le spa ,le calme

Propreté SPA Gentillesse du personnel

Petit déjeuner pauvre Absence de lit double (pourtant sélectionné lors de la réservation de la chambre supérieure) Prix excessif par rapport à la prestation Mobilier vieillot

Accueil, services (sauna, jacuzzi, snooker,navette, chauffe chaussures,...) et bonne humeur.

Déco "0ld fashion", chambres comfortables mais "basic"

L'accueil, le transport gratuit jusqu'aux pistes de ski, le jacuzzi sur la terrace

Devoir payer 1.- pour un sachet de thé ou de café à faire dans la chambre, c'est radin

un hôtel très agréable pour un week-end de ski dans les Alpes.

Le personnel est accueillant, le cadre est familliale. Le site est magnifique avec vue sur le village et les montagnes.

Accueil attentionné et chaleureux.

Staff are great, very helpful and happy.

Breaks was a bit ordinary.

Very friendly staff. I forget my backpack in the train the staff called the station & got my bag back. Thank you so much.Kids liked it so much because they got seperate game room.Hotel is walkable distance from ski area & train station also but if u hv more luggage they got shuttle service also

- Very friendly staff - Beautiful view from balcony - Location - Very good Wifi connection - Free parking - Decent breakfast

- Hard to find by car, even with GPS - Very noisy wooden floor in rooms

Staff went out of their way to be helpful - really quick pick ups from ski lifts I needed a doctor for my son and they organized within 30 minutes Very welcoming and family feel to the place and we wished we were staying for longer!

no toiletries in the bathroom

Excellent location. Large family room. Beautiful views from room. Very helpful staff. Parking. Good breakfast in dining room with beautiful views. Free roundtrip transport to ski facilities. Good dinner.

The staff treat us like we were part of the family. They alwaYs were smiling. We left the hotel at 5.30am and they were awake, waiting for us to said goodbye and preared a nice breakfast!!!! Home home sweet home...

We enjoyed the friendly nature of this family-run hotel. The meals were great.

The staff were amazing and so helpful. It came across as a budget hotel, but had so many extras! The staff and owners were so happy to go that extra mile - such a rarity and it really made our stay special. The dinner options were fantastic and at a reasonable price, good selection for breakfast, we were upgraded for free and the view from our balcony was amazing to wake up to each morning. The pick up and drop off from the Titlis gondolas was an extra bonus that made our stay so much easier and the laundry service was fantastic. It also came across as a very family friendly hotel with loads of things for the kids to do. Can't recommend it highly enough - really good value for money! We'd definitely stay there again!

Nothing

Great location/great people and excellent service

100 percent perfection

The hotel was wonderful, and the staff was incredibly attentive to their guests.

Nothing.

It is indeed a kids friendly hotel and the hostess us extremely friendly.

The kids menu is extremely disappointing and poor in quality. The daily menu for half board is as well very disappointing and cost cutting.The New Year program has a very glamorous theme but lack of content. A complete bored and disappointment. Staying in this hotel gave me a feeling that the owner is trying to squeeze every penny out of their guest. For example, if you want a tea cup in your room, you have to pay Chf 1 and there is no handsoup provided. I am just wondering instead of being so petty why not add CHF3 to the room price, I think teh guest would not mind!

Cleanliness and friendly staff

The view Very friendly staff

Outdated room and bathroom Terrible pillows on bed Dodgy light switches The price

Loved the views. Most of the staff were friendly. Although dated, the room was clean, comfortable and shower was great.

Breakfast selection was disappointing. No tea making facilities (had to buy own coffee etc and then pay 1FR per cup per day to have a hot drink) Rated Value for Money as poor - Friends staying in nearby hotels had far more included for equivilent price Double room consisted of two single beds pushed together Couldn't access wifi from our room

We found it a very family friendly hotel. The owners, Susanne and Peter went out of their way to make our stay memorable. They shared their knowledge of the mountains, taking us skiing and on mountain walks. They also organised dinner outings and Swiss cultural evenings with local folk musicians. There were separate activities for children including cookie baking and story telling. We all had a fantastic time and plan to go back.

Extremely helpful and friendly, nothing was too much trouble.

Nothing really

building, service, bar, playroom

dinner was not too good

very friendly staff. great panoramic view of the alps!