EMA house - The Zurich All Suite Hotel  

This was my 2nd stay at ema House and they were very welcoming on my return. The rooms are large, free tea/coffee, free mineral water, a minbar, ironing board, video. The internet is charged for but reasonably so. It's only two tram stops from the main station and you can be at the airport in 25 minutes with 1 change of tram for chf3.20. The breakfast is really good and you don't need to add any extras.

Large suite, friendly and willing staff. Would stay again.

the best choice in ZURICH. near the railway station. large room. good service. impossible price on booking. 下次去苏黎世还选这家。

The location is reasonable with only a short 10 minute walk to the city. The hotel has all facilities as described and is clean and comfortable.

The breakfast is repititous and the tinned fruit should be ditched and replaced with fresh fruit.

Air conditioning doesn't work.

Our stay was pleasant, and the breakfasts delivered to our room each morning were excellent and plentiful, with enough extra rolls, cheese etc. to pack a snack for the day's travels. Though the setting seemed a bit industrial at first — with busy streets, tram tracks and long bleak steps down to the waterfront level — we soon warmed to its convenient location. We bought 24 hr. Tram passes from the front desk and could tour the city with ease. Walking back from lunch at "Lucy's Stomach Supplies", a wonderful organic restaurant a few blocks southwest of the train station, we happened onto a beautiful park that meandered along the hillside straight back to ema. Nearby White Elephant Thai restaurant was great!

Though ingenious Swiss design provides many efficient, well-executed conveniences (especially in the bathroom) the general appearance lacks warmth. We figured it was intended to appeal to financial professionals in Zurich on business, as the suites are designed to look and feel like bank vaults. The "L"-shaped door handles and odd hexagonal knob on a brushed metal plate centered on the dark dray door resemble a combination safe. And the mechanical metal blinds mounted outside the windows that can be lowered and closed completely reinforce the feeling of being in a vault. The front desk staff was more curt than courteous. They acted disinterested, occasionally condescending, and did not make us feel welcomed.

The location was convenient, with a tram stop outside the front door, and being able to walk over the nearby footbridge over the river to the park.

We didn't like anything about the place. It is not a proper hotel, more of an office block that has been converted into apartments, so there is no lounge or breakfast room or public facilities. We found it very intrusive having the maid coming into the room every morning to deliver breakfast. There were numerous things wrong with the room, i.e. broken or missing, which the management seemed unable or unwilling to fix. The worst aspect was the staff at the front desk, all of whom were arrogant, rude and dismissive. They were the sort of women who give the Swiss a bad name. The only exception was young Tina, who was sweet but unable to help with anything because she had not yet been trained (presumably the training would duly make her as arrogant as the rest). On checkout the harridan behind the desk literally screamed in my face because I had mislaid one of the two room keys. She refused to listen to my explanation and demanded that I pay 120 francs to replace it (I later found and returned the key). I was not impressed.

房间很大，卫生间很舒适

床和枕头都有些小

globalement,j'ai tout aimé

la situation géographique

Отель хороший.Расположен недалеко от центра в 10-15 минутах ходьбы. Есть гараж и интернет (платно). При бронировании блокируется сумма на карте равная стоимости проживания.При выселении оплачивается стоимость проживания плюс дополнительные услуги, если пользовались ими.

Qualité de l'accueil et des services. Le personnel est compétent et charmant.

Eher Suite als Zimmer, super Badezimmer mit Wanne, sehr netter Empfang, erstklassige und komfortable Ausstattung, preiswertes Telefonieren, klasse Lage, zentral und trotzdem ruhig, ohne PKW in die Innenstadt, günstiger Sonderpreis am Wochenende

Der freundliche Empfang und die grosszügigen Platzverhältnisse im Hotel machen einen Stadtaufenthalt sehr angenehm. Man sollte unbedingt länger als eine Nacht bleiben können, um das zu geniessen. Die Tramhaltestelle gleich vor dem Hotel ist sehr praktisch.

Es gibt etwas Strassenlärm.