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Recently booked in Basel
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Good,
Score from 168 reviews
“Nice hotel in a nice city. A very good breakfast. Excellent service from staff.”
Frank,
Stavanger
The Mercure Hotel Europe Basel is located only 550 yards from the heart of the city and 220 yards from the Messe Basel conference and exhibition center. Enjoy the fine cuisine of the gourmet Les Quatre Saisons restaurant or have a tasty meal in the relaxed atmosphere of the brasserie-style Bajazzo restaurant. The elegant bar invites you to end your day in style. An indoor private parking lot is available and hotel guests enjoy free access to all means of public transportation in Basel. Hotel Rooms: 158, Hotel Chain: Mercure. Most recent booking for this hotel was today at 09:51 from Japan.
GeneralBar, 24-Hour Front Desk, Newspapers, Grounds, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu, Buffet-Style Restaurant ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Fax/Photocopying, Concierge Service
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Total Hotel Score:7.7
Based on 168 reviews Guest reviews are written by our customers after their stay at Mercure Hotel Europe Basel. |
Score breakdown
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Score filter |
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Roberto
Solo traveler
Losone,
Switzerland
February 11, 2012
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Absolutely to expensive. Compairing Quality / Price, absolutely out of order! Sorry, but I booked a superior standard room, paying 218.50 CHF a night and getting a inferior standard room, small and without space, not including the parking too! At the end it costs me 240.50 CHF a night including the taxes. And i stayed locket in the parking because tha park I paid was not opening the parking door Please give a check to your positioning quality Price! Thank you very much
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4.6 |
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Murat
Group of friends
Istanbul,
Turkey
February 8, 2012
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Free internet, easy transport, shampoos The patio between main building and residence when snowing
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7.5 |
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Rebecca
Family with older children
Somerset,
United States of America
December 7, 2011
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I enjoyed the room set up. It was very nice and had all of the necessary conveniences.
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9.2 |
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Kevin
Solo traveler
Vallauris,
France
November 28, 2011
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Good breakfast. Tram stop near the front of hotel. Long and not very nice checkin. Wanted up-front payment for room and breakfast. Noisy room - tram and ventilation. Flashing lights all night on building opposite.
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6.3 |
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Naomi
Group of friends
Shoreham-by-Sea,
United Kingdom
November 4, 2011
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Room was clean and comfortable, everything worked well and the staff were helpful and friendly. We thought that the price of breakfast at 27 chf was too much, so did not eat in the hotel.
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8.8 |
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Susan
Group of friends
Nice,
France
October 31, 2011
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Efficient staff, good location and car park facilities 'Mobility Ticket' provided for free transport around the city Breakfast not included
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8.5 |
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Stefanos
Family with young children
Basel,
Switzerland
August 22, 2011
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Good location and comfortable rooms Getting a bit old and it is showing. Breakfast should be included in the price, as should internet. The breakfast was very expensive, for what it was.
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7.9 |
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Doug
Group of friends
New Dayton, Alberta,
Canada
July 18, 2011
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Location was great for what we were doing in Basel. Need to do something about the street noise. Trains/Cable Cars are very noisy and run until midnight.
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9 |
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Frank
Mature couple
Stavanger,
Norway
July 14, 2011
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Nice hotel in a nice city. A very good breakfast. Excellent service from staff. Recommend that Internet / WiFi is included in room price. Availability of internet is one of my criteria.
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8.3 |
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John
Mature couple
Amsterdam,
United States of America
June 22, 2011
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Lovely, clean room with duvets on the very comfortable bed. Excellent shower, near to shopping and sightseeing. For the price and location, this hotel should have air-conditioning. We were awakened at around 3:30am by carousers leaving a local bar. Too hot to close the windows, but when they are closed, very little street noise gets in. If you plan to stay in this hotel, be sure you're on the non-street side of the building. Choose an AC'd hotel if staying between June and August.
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8.8 |
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Lindsey
Group of friends
BROOKLYN,
United States of America
June 20, 2011
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This is the first time I've ever written a review of a hotel, but unfortunately found the room unacceptable. We were on the same side as the trams, and although the windows were closed and the fan was on, the trams were so loud it was like the Woody Allen movie where he grows up under the Coney Island cyclone. Except that it wasn't funny.
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3.3 |
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Mark
Solo traveler
New Mills,
United Kingdom
May 27, 2011
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Nice, friendly hotel in a good location close to the centre of Basel and directly on main tram routes in and out of the city. All of the staff were polite and spoke very good English. Internet access (Wi-Fi and Cable) is quite expensive. Also, the breakfast area gets very busy and fills up quickly.
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7.5 |
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James
Family with young children
Heemstede,
Netherlands
April 26, 2011
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Convenience The website said that an extra bed could be added to the room. However, upon check in the type of room wouldnt allow for the extra bed. Luckily the hotel had changed the room to accommodate the extra bed. Thankfully the hotel was pretty empty
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7.1 |
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John
Family with young children
Motherwell,
United Kingdom
April 22, 2011
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Location for business and for accessing local transport. Rooms were too warm, pretty bog standard furnishings. It was clean enough though and the staff provided an extra bed for my 6 year old free of charge. The internet access was unpredictable and I was amazed I had to pay for it. Any other hotels I have stayed at recently provide free internet access. I would urge Mercure to catch up here, otherwise I feel I am being ripped off. I will not be staying at a Mercure hotel again because of this.
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4.2 |
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Alfredo
Mature couple
Lo Barnechea, Santiago,
Chile
May 19, 2012
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Buena relación precio/instalaciones/ubicación. Sin ser de lujo, es una alternativa muy recomendable.
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7.5 |
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Pedro
Solo traveler
funchal,
Portugal
May 18, 2012
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tudo
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10 |
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Christiane
Mature couple
PARIS,
France
May 13, 2012
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Situation interessante pour visiter la ville et les musées Ebahie qu'à si peu de distance de la France le personnel, l'accueil ne parle pas français , le comprenne à peine et que l'ensemble des informations ne soit disponible qu'en allemand ...dommage !
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7.1 |
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Tiziana
Solo traveler
Dielsdorf,
Switzerland
April 17, 2012
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Sehr unkompliziert und alles ist tip top gelaufen. Guter Service und freundliches Personal. Sehr laut von der Strassenbahn.
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8.8 |
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Robert
Solo traveler
BRUXELLES,
Belgium
April 2, 2012
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Chambre 316 donnant directement sur un arrêt de tram très bruyant. Si on veut pouvoir dormir plus que 5 heures par nuit, il faut que l'hotel installe des triples vitrages et mette des bouchons d'oreille à la disposition des clients.
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5 |
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Ursina
Solo traveler
7502,
Switzerland
February 10, 2012
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Ich konnte problemlos das Zimmer verlängern. Dies war sehr angenehm, da ich wegen Prüfungen da war. Es war ein bisschen kalt im zimmer. Ich habe am Dienstag Abend dies an der reception gemeldet, aber habe nichts mehr gehört. Habe ich ein bisschen schade gefunden.
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8.8 |
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Sara
Solo traveler
Monte Carasso,
Switzerland
February 9, 2012
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Colazione ottima Riscaldamento in camera troppo alto con impossibilità di aprire le finestre per il rumore dei tram
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6.7 |
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Suleyman
Group of friends
istanbul,
Turkey
February 8, 2012
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şehir merkezine yakın olması,rahat kullanım odalar ve loby. tramvay otelin önünden geçiyor olmasıda güzel.
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7.5 |
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Sara
Mature couple
brescia,
Italy
January 16, 2012
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La posizione e la comodità dei mezzi pubblici offerti da hotel. Staff abbastanza gentile ed efficente. Si potrebbe migliorare standard delle camere.
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7.9 |
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Nicole
Family with older children
el pilar de la mola formentera,
Spain
January 8, 2012
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Zentrale lage. ,Gute verkehrsverbindungen , sehr gut ausgestattet .
0 out of 1 people found this review helpful, did you?
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9.2 |
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Ferdinand
Mature couple
St. Urban,
Switzerland
January 6, 2012
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Zentral, caffe und Tee im Zimmer Zimmer für ein 4 Stern nicht angemessen. Alter Röhrenferseher, Zimmer nicht im Hauptgebäude, Decke bei der Dusche verschoben,
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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