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Excelsior
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When would you like to stay at the Excelsior?| Room type | Max | Rate |
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| Standard Single Room |
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Show prices |
| Double / Twin Room for Single Use |
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Show prices |
| Double/Twin Room |
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Show prices |
| Triple Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Terrace, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage.
Services
Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental.
Internet
Wired internet is available in the business centre and is free of charge.
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Public parking is possible at a location nearby and charges are applicable.
Hotel Policies
Check-in
14:00 - 18:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 10 years stay free of charge when using existing bedding.
All children under 2 years are charged CHF 30.00 per night and person for cots.
All older children or adults are charged CHF 30.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. No extra charges.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Carte Bleue, Diners Club, JCB, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Excelsior.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
134
reviews
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Show scores of: |
Individual guest reviews for Excelsior
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Kartik
Solo traveller
The Hague,
Netherlands
January 26, 2010
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The staff were friendly, stones throw from Gare Cornavin (one of the main train station), Also th Hotels in Geneva give you a card that entitles you to use any public transportation for the duration of your stay which I found was really useful.Aparently you could also get the one-way free ticket from the airport to your hotel till such time you get your own card from the hotel. Very good wifi internet connection free to all occupants was another stunning point. There was not much variety in the breakfast. |
8.3 |
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Christopher
Solo traveller
RUSHDEN,
United Kingdom
January 22, 2010
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Staff were very helpful on my arrival. As I checked in early they arranged for my room to be ready so that I was not late for my meeting. |
8.3 |
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Anonymous
Solo traveller
Germany
January 22, 2010
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There was a breakfast buffet. The heating in the room (floor heating) didn't adjust well. |
7 |
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Dinesh
Solo traveller
Otemachi, Chyoda-ku, Tokyo,
Japan
December 21, 2009
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not clean, breakfast is not good |
4.3 |
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Cristiano
Solo traveller
Sao paulo,
Brazil
December 20, 2009
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Very friendly Staff, good free internet, clean rooms. The breakfast was too simple. |
8.8 |
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Magdalena
Solo traveller
Harare,
Namibia
December 14, 2009
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Friendliness of staff and its proximity to all the Gare de Cornavin The small screen of the TV. Also if possible TV should be at normal high length to avoid straining eyes. |
8.8 |
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Anonymous
Young couple
Russian Federation
December 7, 2009
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to improve air ventilation in the room, |
8.8 |
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Anonymous
Solo traveller
Russian Federation
December 2, 2009
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Very convenient location. |
10 |
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Pierre
Solo traveller
Leyton London,
United Kingdom
November 30, 2009
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Friendly efficient staff, straightforward and very comfortable room, convenient location for central Geneva, good internet access included. Ran out of self-service coffee at breakfast one morning when I was in a hurry. |
9.3 |
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Anonymous
Solo traveller
United Kingdom
November 30, 2009
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Staff very friendly, helpful. Rooms kept very clean, tidy. Free Wi-Fi. Next to fantastic supermarket, near trams and central train station, but not too close. Really good value for Geneva. Larger desk in room for working. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
November 16, 2009
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Helpful, friendly staff. Convenient location. Quiet (at the back). No temperature control in the room. Breakfast very sparse. |
6.3 |
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Branka
Solo traveller
Belgrade,
Serbia
November 10, 2009
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good connection with all parts of Geneva |
7.5 |
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Thomas
Solo traveller
Glendale, AZ,
United States of America
November 9, 2009
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free WiFi so I could handle e-mail and use Skype to call the States; free breakfast; proximity to Gare Cornavin (city transportation hub for buses/trams/trains); relatively low price; elevator for times when I was carrying luggage, stairs for exercise at other times. (The first four of these were my selection requirements, in that order.) |
8.3 |
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Natia
Group
COPENHAGEN,
Denmark
November 4, 2009
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one of the reasons i chose excelsior was due to earlier reviews, which said the hotel was very clean. this is very much true. even though it is in an old building and at the first sight may seem not that fancy, it has all the comfort and facilities you require for a comfortable stay. location is excellent, walking distance from main train station and the lake, bus terminal for sightseeing tours and tourist information office. breakfast is not great, but enough, and the dinner at the same restaurant in the evening is pretty good at a reasonable price. hotel also has elevator. there's a coffee-room type room on the ground floor for meetings/work, rooms are reasonable size, clean, with all the basic amenities, staff very friendly and helpful |
9.3 |
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Lalitha
Solo traveller
Colombo,
Sri Lanka
November 1, 2009
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Location There was no comfortable easy chair to sit in in the room. There should be a kettle and tea coffee , milk and sugar for guests to make themselves a cup of tea or coffee. This is a standard facility that is provided in even 3-star hotels all over the world. |
5.5 |
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Anonymous
Solo traveller
Macedonia
October 31, 2009
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Good location, very clean and comfort room equiped with all necessary things. Good price and very kind staf. Poor breakfast. |
8 |
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Vivian
People with friends
QUEZON CITY,
Philippines
October 18, 2009
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Hotel staff were very accommodating,friendly and provide us the basic information for a short stay in Geneva City.It has a clean and nice room. The place is accessible to the bus and train station.Most of all its very near the shopping centers, restaurants, and convenience stores where we can buy our needs like foods and presents to our loved ones. |
9.5 |
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Assel
Solo traveller
Almaty,
Kazakhstan
October 6, 2009
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Very friendly and polite personnel, although we arrived 2 hours before official check-in I've got accomodation very quickly; rooms are really clean, though the building is old. Delicious croissants for breakfast :-) and of course very convenient location Air conditioning (I would never choose this hotel in summer); more services (E.G. electric adapter), and the most improtant is integrity: after returning home I've found that 4 taxi calls were charded (instead of 2 in reality) - unfortunately I haven't checked the bill during check- out have being accustomed to Swiss honesty and punctiliousness - trifle but unpleasant. |
7 |
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Maximilian
Solo traveller
Bilthoven,
Netherlands
October 5, 2009
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Willingness of the staff to accomodate moving in before the official check-in time |
8.3 |
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Anonymous
Solo traveller
Italy
September 15, 2009
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clean, breakfast not lavish but ok, very good internet connection. Staff was kind and helpful |
10 |
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Edward
Solo traveller
arlington,
United States of America
September 13, 2009
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It was close to rail station and bus - centrally located. |
9 |
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David
Solo traveller
Maynooth,
Ireland
September 7, 2009
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The staff were very helpful and good English was spoken. The room was spotless and there were plenty of TV channels to choose from. The hotel had a relaxed feel about it, although it was very professionally run. I have no complaints about the facilities, although it is a small hotel so did not have things such as spa/leisure facilities. It is very convenient for the city centre and is close to the main train/tram/bus station, so getting about was easy. There was no air conditioning. The temperature during my stay was in the mid-20s Centigrade, but the week beforehand it was in the low 30s. This had the effect of warming up the hotel to the point where you had to have a window open for cooling, but this then made the room quite noisy if one's room was facing the street (as mine was). It is a real shame because I could not find fault in any other way, but in high summer this could be a real problem with comfort at night. |
8.5 |
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Anonymous
Solo traveller
Ireland
September 7, 2009
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Location excellent, helpful staff No air conditioning |
7.5 |
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Anonymous
Family with older children
United States of America
August 19, 2009
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Very sad to have this kind of experience. The staff are misleading the clients regarding the car in so call "reasonable price in the city" for parking: we payed 81 Swiss Franks for 3 days to park our car where they direct us to. I do not recommend the place if you travel by car, nor if you have small children, nor if you want to be in a clean and safe area of Geneva. The staff are not prepare for daily traveler questions: they ether do not know or they give wrong information. Breakfast is basic. Room was large, clean, not AC, view to a run down interior court. For a 2 star hotel, the price is to high and the service is lousy. the only positive one was the third bed was a good and comfortable one. The hotel should provide parking or pay it for the clients. Train the staff accordingly: they do not know directions in Geneva, they should offer basic service like sending out greeting cards for they own customers. And a very important one: the ones in our room where terrible. |
3 |
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Jacek
Solo traveller
Warszawa,
Poland
August 8, 2009
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Downtown location, friendly staff, cheap beer in the minibar :) No airconditioning and a rather noisy fan. |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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