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34 Rue Rousseau, Saint-Gervais / des Grottes, 1201 Geneva – Show map
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Excelsior's staff speak: French, German
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Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Ironing Service
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 10 years stay free of charge when using existing beds.
All children under 2 years are charged CHF 30 per person per night in a crib.
All older children or adults are charged CHF 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Excelsior accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that during renovation period (September 15 to October 18, 2014), breakfast will be served at a location next to the hotel and will be available for a reduced fee.
The property will be undergoing renovations from Mon, Sept 15, 2014 until Sat, Oct 18, 2014. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Based on 666 reviews
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location,value for money
Ironing is hard, wi fi is slow
This was an excellent hotel with significant personal touches, and an impressive level of courtesy and care for the visitor. Its position in the centre of town near to the station and waterfront make it unique at the price. Highly recommended.
What not to like?
Location , cleanness with reasonable price
The breakfast was not that much you expect
Location was excellent: within walking distance to the river/lake and old city. Decent breakfast (buffet style). Late checkout (12pm). Staff were very friendly and helpful.
Room was slightly smaller than expected. No air conditioning, although small fan was provided.
The staff make the experience at the Excelsior! They were kind, quite helpful, and attentive. The room was very clean. The cleaning staff did an impeccable job each day.
1. The room is clean 2. The free-wifi services is good and easy to use. 3. The staff gave us 2-day Geneva pass for us to free transport.
The room seems to old-fashion, I was scared when I was going to sleep
Good Breakfast, clean, friendly staff
Bad wifi, could not connect to android phone
No TV. No AC..in the room
It's the perfect location to know Geneva and travel surroundings. Near Bus abd Train terminal but in a quiet and safe place. Cheap place to eat just in front the hotel.
Location was excellent. Within walking distance of the railway station and the riverside with all its acivities. The room was also very spacious.
Nothing stand out.
Friendly, helpful and accommodating staff. Excellent downtown location near main train station that connects to the airport. Good value.
Nothing of significance.
really friendly.... very clean
a little dated.. but didn't matter because spotless
Excellent location just between the railway station and Geneva lake and a big supper market across the street which makes the hotel very convenient.
Wifi connection aren't stable and the bathroom doesn't have exhaust fan.
Clean and good location
Fair price, good location
Paid extra for court side for quietness. Turns out there is a ventilation blowing the whole time...
Rooms clean and comfortable
Stayed in the summer and the room was sometimes hot.
Outstanding staff - helpful and accommodating. Room was clean and well presented.
No air conditioning
Location Room size
Couldn't pay by money depositing to their account as it was easier for me to pay. Lift wouldn't go to last floor as the shaft was not buil that way and the whole mechanism was perhaps located on top floor. It was not noisy though.
Well located, great breakfast, comfortable. Good option to stay
Hotel staff was helpful, helped us with places to eat around as well Place centrally located, though there are other hotels which are even closer to the station, some are right opposite. This was a five minute walk We were in a triple room and The room was spacious, bathroom was spacious as well. Well equipped. So the facilities were pretty good
The lift was a bit small. Breakfast not included, found it slightly pricey hence. But then again, it was pretty good compared to the other hotels.
This hotel has the perfect location, right in the center and around the corner from the train station. For me, location was the most important for my trip, and I'm glad I picked this hotel. The staff was also very friendly and gave me a lot of advice for what to see during my stay.
The room was very small, but manageable as I was a solo traveler. I would of course opt for a bigger room if I was traveling with another.
Good location a few mins walk from station near to lake and old town good choice of resturants ,cafes and bars nearby nice clean hotel friendly ,helpful staff. a huge bed and plentyof choice at breakfast,
resturant too quiet could do with some background music
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