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Hotel Falken
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6.3
Top
Based on
148
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Kishore
Family with young children
Dubai,
United Arab Emirates
July 7, 2009
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Proximity to Rail Station Luzern and good location. Our flt was delayed by approx. 2hrs.arrived 2210LT.Despite calling from ZRH at 2230LT to wait for us,hotel staff didn't wait and we had to pass our night in the hotel lobby. |
3.5 |
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Anonymous
Young couple
Finland
July 3, 2009
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Location was perfect, room was very nice and staff was friendly and helpful. Breakfast was good, great value for the money. |
9 |
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Azhar
Family with young children
gloucester,
United Kingdom
June 25, 2009
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very good value for the money, I absolutely recommend everyone... breakfast not very good though :( , |
9 |
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Arnab
Group
Trieste,
Italy
June 20, 2009
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not very good. small and not too comfortable rooms. our room on the top floor was hot enough during the day... it was in the middle of a very sunny summer. good location, friendly and helpful staff |
6 |
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Anonymous
Family with older children
Germany
June 15, 2009
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This reviewer provided a score but did not have any comments |
5.5 |
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Amandeep
Family with young children
SAS NAGAR, PUNJAB,
India
June 15, 2009
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the staff was wonderful. they gave us express checkin. location excellent |
7.5 |
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Wei
Solo traveller
Dalian,
China
May 28, 2009
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this is the worst hotel I have ever stayed in Swiss during last two years. its rather a hostel than hotel, the facility and the management was clearly reflected by the Lucerne Guide, no star!. I really regret choosing this place. Fortunately I stayed at Royal for first two night. otherwise, I will be terribly regret... First, the owner of Falken is trying to make money with every single opportunity, like credit card surcharge, ridiculous exchange rate, extra breakfast charge, cheating cancellation policy...etc. And its annoyingly hot and noisy in the room. Some other guests are complaining the very same problem when I checked out. |
4 |
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Anonymous
Young couple
Switzerland
May 25, 2009
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the hotel was in a great location |
7.5 |
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Olga
Solo traveller
Moscow,
Russian Federation
May 13, 2009
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Es ist ein kleines, aber gemuetliches Hotel! Ganz in der Stadtmitte von Luzern und vom Hauptbahnhof! Einen herzlichen Dank ans Hotelpersonal fuer eine besondere Gastfreundlichkeit!! :) |
9 |
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Claire
Young couple
Dublin,
Ireland
May 13, 2009
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Receptionist was difficult when we asked for a second key for the room - apparently this is not standard and she insisted on passports to secure the precious key - she tarnished the stay from the moment we stepped into the hotel. Unfriendly staff - the room was fine however the attitude of the staff was clearly that of a budget hotel with a no hassle policy! |
7 |
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Anonymous
Young couple
United States of America
April 30, 2009
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While most people thought the room was too small, I found it to be quite cozy. We were comfortable, even though we only stayed one night, and probably would have been quite happy spending several more there. |
9.5 |
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Anonymous
Young couple
Thailand
March 26, 2009
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This reviewer provided a score but did not have any comments |
4 |
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Ho
With friends
HK,
Hong Kong
March 26, 2009
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It is very close to train station. Public area is well design which can give a comfortable area for customers to enjoy their time and access to internet |
8 |
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Rui
Young couple
Geneva,
Switzerland
March 23, 2009
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The friendly staff at the front. The shower dripped all night... |
6.5 |
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Ekaterina
Solo traveller
Uetikon am See,
Switzerland
February 11, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Pascal
Family with young children
London,
United Kingdom
January 27, 2009
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This reviewer provided a score but did not have any comments |
9 |
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Anonymous
Young couple
Australia
January 14, 2009
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Clean room, close to town, walking distance everywhere. Very hard to find even with GPS. Reception staff don't start till 10am and the restaurant staff don't know where the car park was, so we had to wait until the receptionist started to get things out of the car as we arrived late at night. Very small room. Breakfast seemed very disorganised after 9:15am. There is a constant smell of smoke and chinese cooking (the restaurant was on the bottom floor). |
7.5 |
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Ramiro
Family with older children
algete,
Spain
January 13, 2009
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The location is excellent and the price as well The room was small and with old furniture; I think it could be better |
6 |
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Phuong
Young couple
Sunnybank QLD,
Australia
January 12, 2009
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staffs are friendly and helpful, speak well English Thank you all the staffs for taking care of us while we stayed at the hotel, keep up with good friendly service |
8 |
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Anonymous
Mature couple
Austria
January 11, 2009
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Good location No access by car. Room and bath do not look good enough for 3 stars hotel |
4.5 |
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Vlad
Group
Tg-Ocna,
Romania
January 8, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Bernd
Family with older children
Luz de Tavira,
Portugal
January 5, 2009
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it is central poor rooms, narrow, has not been much investment lately. Breakfast was a mess. Unreliable service in the restaurant. Strong Lack of managment alltogether |
3 |
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Anonymous
Solo traveller
United Kingdom
December 22, 2008
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location |
10 |
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Souheil
Solo traveller
lake mary,
United States of America
December 1, 2008
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nothing the worse hotel I ever visited.I cheched out next day. |
2.5 |
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Jindrich
Solo traveller
Brno,
Czech Republic
November 23, 2008
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This reviewer provided a score but did not have any comments |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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