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Hotel Falken
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When would you like to stay at the Hotel Falken?| Room type | Max | Rate |
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| Single Room |
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Show prices |
| Twin Room |
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| Double Room |
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| Triple Room |
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| Quadruple Room |
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| Family Room |
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General
Restaurant, Bar, Newspapers, Terrace, Non-Smoking Rooms, Family Rooms, Elevator, Express Check-In/Check-Out, Luggage Storage, Allergy-Free Room Available.
Activities
Hiking.
Services
Meeting/Banquet Facilities, Shoe Shine, Tour Desk, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Public parking is possible at a location nearby (reservation is needed) and costs CHF 17.50 per day.
Hotel Policies
Check-in
14:30 - 22:30 hours
Check-out
07:00 - 11:00 hours
Cancellation
If cancelled up to 60 days before date of arrival, no fee will be charged.
If cancelled up to 30 days before date of arrival, 30 percent of all nights will be charged.
If cancelled up to 5 days before date of arrival, 50 percent of all nights will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
Children and extra beds
All children under 6 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Enjoy the Asian buffet in the Toutou restaurant with its friendly atmosphere. The menu features fine dishes from everywhere between Japan and Vietnam. To make your meal complete, enjoy a fine wine from the hotel’s selection from all around the world.
Restaurant opening hours: 11:00 – 22:00.
Enjoy the rich breakfast buffet from 07:00 until 10:00. (Please notify the reception in advance if you want to have breakfast, otherwise there will be an additional fee charged).
The boat terminal and railway station are 5 minutes' walk away to enjoy trips to picturesque villages along the lake. A 45-minute tour through green valleys brings you to Engelberg with its famous mountain peak ‘Titlis’.
Closer by you find mounts Pilatus and Rigi offering beautiful panoramic views.
For payments with credit cards an additional charge of 2.95% applies. For payments with Maestrocard or EC card/cash card an additional charge of CHF 3 applies.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hotel Falken.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
137
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Family with young children
United States of America
December 11, 2009
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Good location. Avoid the restaurant, and it's not great but okay. The room was called a "triple" but it was really a double with a folding cot squeezed in between the bed and the closet, with so little room to spare that you couldn't open the closet door or sit at the desk. Kind of funny in a way. But the restaurant was awful. And expensive. Expensive and awful. The only other couple in the place complained about the food as they left (their dishes, like ours, barely touched). We complained too, but they refused any adjustment to the bill. A friend who had stayed there before apologized that he had forgotten to warn us to avoid the restaurant. Avoid the restaurant. |
3 |
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Trent
Family with young children
Santa Lucia di Budoia,
Italy
December 2, 2009
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Hotel Falken is placed well in downtown Luzern, close to lots of shopping and beautiful scenery. Unfortunately, location also made it very noisy with repeated interruptions throughout the night from people passing on the street. Overall...a nice place. |
7.5 |
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Anonymous
Solo traveller
Russian Federation
November 25, 2009
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Location is good. Room is reasonable but small, old furniture, very simple decoration. Smells strongly of Chineese food and very noisy - you hear every noise from your naibors/street. |
5.5 |
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Sanjaykumar
Solo traveller
BRUSSELS,
Belgium
November 20, 2009
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Excellent location, good staff |
7 |
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Elaine
Young couple
Dublin,
Ireland
October 29, 2009
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From the staff to the room, everything made our trip easier |
10 |
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Steven
Family with young children
Canet en Roussillon,
France
October 20, 2009
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In a great location in old town Lucerne and made sightseeing very easy. Rooms are a bit small. |
6 |
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Hui-ching
Mature couple
Basel,
Switzerland
October 14, 2009
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Based on the location this hotel is really good. The only problem is the size of the room and bathroom (really small). The staff is friendly also. |
5.5 |
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Evgeny
Solo traveller
St.Petersburg,
Russian Federation
October 4, 2009
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Located in old town, very close to railway station, staff is very friendly |
10 |
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Marie
Solo traveller
Bøstad,
Norway
September 24, 2009
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It had a very central location in Luzern, right next to the old city...you could walk anywhere on foot. The room was facing the street...so it was a bit noicy in the evening |
7.5 |
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Ira
Family with young children
Tirana,
Albania
September 6, 2009
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good location the toilet and the room was dirty. The room was extremely small. You could smell the cooking of the restaurant in the graundfloor in your room. |
4 |
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Gunter
Family with young children
Hilvarenbeek,
Netherlands
September 4, 2009
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In the middle of the old town. Very good location. Hotel room is extremely small and was too hot to sleep (summer 2009) |
6 |
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Anonymous
Family with older children
Switzerland
August 31, 2009
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The location. The family room (advertised as fitting 5 people) was too small and too expensive, even for Europe! It was 2 connected twin beds and a double on top (bunk bed style). Then 1 small twin about 1/2 meter from the bottom bunk beds. There was almost no walking space around the beds. Only one small table fan. I will never stay here again!! |
3 |
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Jonathan
Family with young children
Mississauga,
Canada
August 20, 2009
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Great service Short front desk hours, no air conditioning, tiny room even by Euro standards |
5.5 |
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Kathryn
With friends
San Jose,
United States of America
July 24, 2009
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The location was excellent, within walking distance from the train station and very close to the water. The staff was also very friendly and helpful. The room was incredibly small! It was difficult to squeeze two people into it. The Internet (promised on the website) was intermittent at best and usually did not work. |
7 |
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Sabine
Family with older children
Solothurn,
Switzerland
July 20, 2009
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It is a very simple place, has all one needs. |
8 |
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Sok
Group
GREYHOUND HILL,
United Kingdom
July 17, 2009
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Near to the train station The room was too dark |
7 |
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Malcolm
With friends
Penarth,
United Kingdom
July 11, 2009
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the staff were very accommodating, the rooms are okay but a little dated, some overlook the shops and can be noisy until midnight. You can eat in the restaurant which is next to the hotel, Asian food which was good but not cheap. Not easy to find even with sat nav, no parking at the hotel although they have spaces a couple of streets away |
6 |
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Michail
Young couple
RHODES,
Greece
July 11, 2009
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perfect location price,but for switzerland was fair |
7 |
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Kishore
Family with young children
Dubai,
United Arab Emirates
July 7, 2009
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Proximity to Rail Station Luzern and good location. Our flt was delayed by approx. 2hrs.arrived 2210LT.Despite calling from ZRH at 2230LT to wait for us,hotel staff didn't wait and we had to pass our night in the hotel lobby. |
3.5 |
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Anonymous
Young couple
Finland
July 3, 2009
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Location was perfect, room was very nice and staff was friendly and helpful. Breakfast was good, great value for the money. |
9 |
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Azhar
Family with young children
gloucester,
United Kingdom
June 25, 2009
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very good value for the money, I absolutely recommend everyone... breakfast not very good though :( , |
9 |
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Arnab
Group
Trieste,
Italy
June 20, 2009
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not very good. small and not too comfortable rooms. our room on the top floor was hot enough during the day... it was in the middle of a very sunny summer. good location, friendly and helpful staff |
6 |
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Amandeep
Family with young children
SAS NAGAR, PUNJAB,
India
June 15, 2009
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the staff was wonderful. they gave us express checkin. location excellent |
7.5 |
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Wei
Solo traveller
Dalian,
China
May 28, 2009
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this is the worst hotel I have ever stayed in Swiss during last two years. its rather a hostel than hotel, the facility and the management was clearly reflected by the Lucerne Guide, no star!. I really regret choosing this place. Fortunately I stayed at Royal for first two night. otherwise, I will be terribly regret... First, the owner of Falken is trying to make money with every single opportunity, like credit card surcharge, ridiculous exchange rate, extra breakfast charge, cheating cancellation policy...etc. And its annoyingly hot and noisy in the room. Some other guests are complaining the very same problem when I checked out. |
4 |
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Anonymous
Young couple
Switzerland
May 25, 2009
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the hotel was in a great location |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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