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Score from 192 reviews Excellent 8.6/10

Newest reviews for Hotel Federale

  • Sarah
      United Kingdom
    August 24, 2014

    plenty of space - as a five person family being in one room is a bit of a squash, but we were given two connecting rooms so we all had plenty of space and a little balcony. Staff were very friendly, it felt like a well run small hotel, and felt more luxurious than the three stars would suggest. It was also nice to be able to request a kettle in our room, to make tea when we needed it. Only regret was that we only stayed one night, it would have been nice to stay for longer.

    10

  • Rommel
      Kuwait
    July 31, 2014

    The homey feel of classic furniture and decorations. Breakfast is very Italian while the warm service of the dining staff is a plus. The location of Hotel is great short walking distance in between the train station and the downtown area.

    None

    9.6

  • Andrea
      Australia
    July 30, 2014

    This was our third time staying at Hotel Federale. Great location, nice breakfast & friendly, helpful staff. Very clean. We had a great family room with a lovely view. We'll be back a 4th time for sure!

    Nothing.

    9.6

  • Ian
      Australia
    July 30, 2014

    The fit out for the studio apartment was good. It included all the necessaries - small fridge, microwave, stove, A/C and sufficient crockery, cutlery, table and chairs, luggage rack, cleaning solutions etc. The room was quite spacious. The apartments are in a separate building below the hotel and are easy to get to from the station with wheeled luggage. The hotel staff kindly gave us a lift up to the station with our luggage - otherwise the trek up to the station would be onerous as it is quite steep.

    8.8

  • Kathie
      Australia
    July 25, 2014

    Location was great, room was very clean and large enough for our family of four.

    8.8

  • Rosaline
      Hong Kong
    July 21, 2014

    Dinner at the outdoor restaurant is very good and the owners are super friendly. The staff drove the 3 of us to the train station for free. The room is spacious and has an excellent view of Lugano especially at night with stars in the sky.

    Breakfast is too simple.

    7.9

  • Mole
      Switzerland
    July 20, 2014

    We LOVED our studio apartment and the location was great - independence in a central but peaceful quarter. We are regulars to Lugano, and this is the best accommodation we have found so far.

    Shower curtain - out of place in such a modern apartment.

    9.6

  • Anonymous
      United Kingdom
    July 12, 2014

    Valet service is as standard. Location. Free wifi. Great view from the 5th floor balcony

    Finding the hotel - very difficult at night, the turning is not at all obvious.

    8

  • Efstratios
      Greece
    July 6, 2014

    The staff were very friendly and helpful. The hotel is very well situated (close to the train station) which was very convenient for me. Moreover, the hotel & room were very quiet. It is also close to shops, restaurants and the lakefront. It was raining hard but that was not a problem since the hotel had an adequate supply of umbrellas for the guests in need.

    It would be good to have a separate room to store luggage the day of departure.

    9.2

  • Yang
      Hungary
    July 5, 2014

    perfect

    10

  • Maureen
      United States of America
    July 4, 2014

    The Hotel is so close to the train station. We crossed a pedestrian bridge and then walked down beautifully landscaped ramps to the hotel entrance. We had a family room on the 6th floor. It was quite spacious and immaculately clean. There were two large dormer windows which offered different views of the surrounding mountains. An addition large window in the bathroom. It was an easy walk to the lakeside/center of town. Very polite, helpful staff. I would love to stay again, at this beautiful hotel.

    10

  • Rostyslav
      Ukraine
    July 1, 2014

    Close to train station and far from noisy areas, surrounded by green spaces, staff was very helpful,

    8.8

  • Rosalind
      Australia
    June 30, 2014

    Lovely terrace for breakfast. Nice room.

    No bathroom accessories. No kettle.

    10

  • Janak
      United States of America
    June 24, 2014

    Very friendly staff - Alicia and Thomas were very professional, cooperative, and friendly. Spoke English and were enthusiastic in helping..

    None

    10

  • Teresa
      United Kingdom
    June 18, 2014

    A friendly, old-fashioned type of hotel. Lovely views of Monte Bre from our bedroom.

    7.5

  • Andianto
      Singapore
    June 15, 2014

    The hotel staff are friendly and was very helpful. The hotel is very close to train station and easy to access. It is also near the city, only a few minutes by walking.

    Internet access rather slow. The bed matrass is a bit too soft.

    7.5

  • Petrina
      Australia
    June 10, 2014

    Room was fantastic - great location at the top of the plaza.

    9.6

  • Anonymous
      Switzerland
    June 10, 2014

    Excellent staff, very helpful and friendly. Location was great, close to everything.

    - a bit noisy

    8.8

  • Christine
      United States of America
    June 9, 2014

    The location provided easy access to the city center and transportation. Lovely quite location. Courteous Front Desk staff accommodated request to stay in the same room when booking an additional night stay returning a few days later. Luggage storage available day of departure. Welcoming and pleasant Dining staff added to the fine breakfast served at the start of the day. With an excellent location and excellence in service provided by Front Desk and Dinning we will be returning guests.

    Nothing.

    9.6

  • Anonymous
      Poland
    May 26, 2014

    convenient localization, view on the lake and the city, helpfull staff

    9.2

  • Adam
      Spain
    May 22, 2014

    Amazing location great place to stay whilst in Lugano !

    9.6

  • Marisa
      Thailand
    May 7, 2014

    Staff - friendly, helpful Perfect location

    Price is a bit premium.

    7.5

  • Cherie
      Australia
    April 24, 2014

    Fantastic! Beautiful, well maintained building. Renovated nicely. Close to everything & great breakfast yum yum

    10

  • John
      Switzerland
    April 23, 2014

    We stayed in the Annex at the top of the pedestrian street leading up from the old town to the station. It is an attractive, renovated old building and the room was located above the Pasta & Pesto pasta shop. This is also a restaurant, but closes at 7.00 pm and is shut on Sundays and holidays.

    1) It was impossible to sleep between midnight and 5.00 am on Friday and Saturday due to dunk clubbers / party goers shouting in the street outside. There was no double glazing. 2) No attempt was made to clean the room or empty the bins during our 3 night stay, which cost CHF 549. 3) At checkout nobody enquired whether our stay had been good, bad or indifferent.

    4.2

  • Sharon
      Switzerland
    April 19, 2014

    Near the train station and the old town.

    7.9

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