Hotel Ambassador & Spa

Pool, excellent staff, customer service, cleanliness, location to tram. Free parking.

Chose this hotel for Japanese restaurant, but it is closed Sunday- Monday. Entryway & bathroom in room very small and dark. Shower stall nice but very difficult to climb into. "American" buffet was just cold cuts and bread - way way overpriced at 22 franks.

Wery nice and comfortable hotel with excellent sauna and swiming pool. Good conection to the city center by public transport. I recomanded to all visitor city of Bern to stay in this hotel.

Everything was at least good.

Cleanliness of room, view.

Breakfast and internet were not included, and were expensive. Decor was too modern.

location ok practically near the tram

breakfast poor and tidiness of room very bad.

Friendly reception and Japanese restaurant staff, very modern and clean rooms with very nice fittings.

good hotel, free parking is a big benefit, very close to the city centre(3 tram stations), need renovation.

Clean and modernized room.

It doesn't have a bath tube and the bath area is open to the room. I guess it is for make a room look bigger than its real size.

It was in a nice area, not far from city center. The rooms were very nice, very Jetson-like. Rooms were very clean. Staff was nice.

It was very expensive, but the cheapest I could find in Bern, and personally I'd rather spend less and stay in a little inn thats more personable than having a big luxurious room.

We were looking for a hotel on the outskirts of Bern but with easy access to the city, which this hotel has. Also, it is air conditioned and had free parking, which was much appreciated.

The staff was friendly and the modern accommodations were well designed for such a compact space. Air conditioning was great to have even though the temperatures were mild. Great view of the old city and mountains, and easy access to the tram which took you directly into the city center in less than 10 minutes.

The room and the facilities

Friendly and helpful staff, car park, quite area and near to city centre

Hotel was very neat and clean.

Breakfast was not included in the booking cost. In fact the cost of breakfast seems to be very very high which 22 chf per person. So this means that breakfast is 35% of the cost of stay per person per night (63chf per person per night). One more disadvantage is there are no restaurants near by. We need to go to city centre (bahnhof) to get the food. Another disadvantage is they have not mentioned how to reach the hotel from the bahnhof station. They have just mentioned in the website that we need to get down at schonegg station which is not sufficient. They should mention that we need to take tram number 9.