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Hotel FranziskanerNiederdorfstrasse 1, 8001 Zürich (Show map) Good, Score from 26 reviewsThe Franziskaner is located in Zurich's popular Niederdorf quarter. It is a 10-minute walk from the Main Train Station and a short stroll from the promenade along Lake Zurich. The rooms are individually decorated with themes of spices, flowers and music styles. A common computer is provided on the first floor. Wired internet is available free of charge. The Franziskaner Hotel is surrounded by the most popular museums, theatres, restaurants and bars of Zurich. The Rathaus Tram Stop is a 3-minute walk away. Guests can park at discounted rates at a multi-storey car park, a 10-minute walk away. Hotel Rooms: 19
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Total Hotel Score:7.4
Based on 26 reviews Guest reviews are written by our customers after their stay at Hotel Franziskaner. |
Score breakdown
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Kyriaki
Family with young children
Athens,
Greece
August 4, 2011
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That it was close to our friends appartment. What our family experienced in Franziskaner hotel, Zurich and the ordeal they put us through is unthinkable and unprecedented. The hotel conduct was completely unacceptable and unprofessional. They detained our luggage in order to force us to succumb to their illicit practices, for which we are pressing charges. We will communicate our horrific experience and the unbelievably stressful situation they put us through to all interested parties including the Swiss authorities which they refused to call. We regret we ever booked our stay at the Franziskaner hotel which we consider a disgrace for Zurich. During checkout the receptionist claimed she had a problem with our credit card, so she contacted their bank which gave her approval and clear instructions. We were then told payment was completed and we left our entire luggage to be put in the hotel’s storage room. Upon our return late afternoon, they refused to return our luggage, travel documents, passports and diabetes medication. To our astonishment, we were told that the hotel considered insecure any financial transactions with banks in Greece. We pointed out that the payment was approved before we left, that they hadn’t called us all day, that we would miss our flight, that it was illegal to detain our belongings. We asked repeatedly to call the police and they refused. They shutdown all computers so the police would have no access and demanded to charge also a second credit card which they claimed would cancel later. Back home, our bank informed us that their system shows approval. We spend 3 days to clarify this, only to find out that they had made a mistake, requested and so got approval for a reservation instead of a charge to the card and then they just did not want to wait over weekend for payment.
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2.9 |
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Anonymous
Mature couple
United States of America
September 26, 2011
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Central location and proximity to tram stop. I can't comment on price since I have no other experience in Zurich, which is known as one of the most expensive cities in the world. Noise level. Due to the lack of air conditioning, it was necessary to leave a window open at night. With the fans in the room, it was not uncomfortably warm at night but, since all the rooms face a square, it could be noisy. The bathroom is actually a large plastic enclosure built against one the room's walls. The color of this enclosure should be darker in order not to illuminate the entire room when the light is turned on in the middle of the night.
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9.4 |
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Thomas
Solo traveler
Bath,
United Kingdom
September 12, 2011
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Friendly staff and good locationNoisy room until approx 1 am Noisy room until approx 1 am as it overlooks a popular street/square
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9.2 |
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Anna
Solo traveler
Piekary Slaskie,
Poland
May 29, 2011
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Very good location! Just few steps and you are in the old city. Close to many restaurants and bars.
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8.8 |
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Ioannis
Young couple
Patras,
Greece
May 6, 2011
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I liked the location of it. I didnt like that there was no A/C and it was extremely hot.If we opened a window we couldnt sleep because of the noise.
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6.7 |
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Susan
Young couple
marsaxlokk,
Malta
March 25, 2011
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The best thing about the hotel is that it is very central and therefore you need no other travelling means to get around in the city.. The room was very clean and the staff were very helpful when asked questions about the city... However the Hotel is in the old part of Zurich and you must have a passion for small, central Hotels..and when I mean small .... really small .. There are lots of restaurants close to the hotel and since you are in the very center of Zurich you do not need any running around.. It is ideal if you want to walk along the promenade and do some shopping. The first impression of the hotel is quite strange.. When the shuttle bus stopped us in the road it looked like a guest house because underneat it is a caffe bar/restaurant and the hotel is super small... In fact it is the smallest hotel I have ever been to.. We had to carry the luggages all the way to the door.. At the entrance of the hotel there is a small narrow corridor with a super small lift at the end... The lift is so small that we could not fit with the suitcases so we put the suitcases in the lift and climbed to the first floor where there is a reception along a narrow corridor.. The check in was quite fast and in ten minutes we had the key to the room and a briefing... Noise level from my room since it was directly underneat the restaurant was unbearable and when you close the window the room becomes stuffy and warm.. I told the reception about the heater in the room but she said nothing could be done because the rooms are all controlled from the heater room and could not reduce the heating in the room.. Besides the few hours of sleep I had during the night all went well...We book a shuttle taxi by our reception and she told us that it would cost 30 Francs but when we paid the driver he asked us for 40Francs .. Zurich is a very beautiful city but very expensive....Everything cost money ...even fruit is expensive .
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7.1 |
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Peter
Mature couple
Brussels,
Belgium
March 3, 2011
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Good location, spacious room. Staff very helpful and multilingual. Breakfast simple but good quality and quantity. Compared to other hotels in Zurich at a similar price, it is notably better. Access by car is difficult. The hotel does not have wi-fi (but it does have internet access by ethernet and spare cables).
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7.9 |
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Lone
Mature couple
Kokkedal,
Denmark
September 11, 2011
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Meget centralt beliggende I Alte Stadt. Nemt til banegård. Hotellet har en god morgenmad. Meget støj fra gaden. Ekstremt varmt værelse på trods af at den ikke var varmt udenfor. Vi klagede flere gange men uden held. Det var tydeligt at varmen kom fra gulvet og gjorde værelset hedt. Vi var nødt til at sove med alle vinduer åbne og dermed også megen støj. Prisen er for høj I forhold til hotellets standard.
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5.8 |
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Verónica
Group of friends
Riotorto,
Spain
September 6, 2011
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Es un hotel muy coqueto y acogedor y está en pleno centro de Zurich. ¡Ideal para una escapada a la ciudad!
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10 |
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Anonymous
Solo traveler
Sweden
September 4, 2011
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Ingen luftkonditionering vilket gjorde vistelsen näst intill outhärdlig I värmen. Fick inte byta rum trots upprepade förfrågningar om detta. Livligt torg utanför gjorde det dessutom omöjligt att ha öppet fönster. Dåligt ställe att sova på om man ska sköta ett jobb under tiden.
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5.4 |
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Kristina
Solo traveler
Berlin,
Germany
August 9, 2011
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Die MtarbeiterInnen waren sehr freundlich und hilfsbereit - mit Informationen zu Ausflügen, Zugverbindungen, Öffnungszeiten von Museen und im Umgang mit einem unsäglichen Eierkocher, der das Frühstücksvergnügen etwas beeinträchtigt hat.
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7.5 |
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Rosa
Young couple
Madrid,
Spain
August 1, 2011
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Buena situación en el centro histórico de Zurich, próximo a la estación que comunica con el resto de ciudades del país cómodamente, situado en un edificio rehabilitado, bien decorado, buen desayuno. Caro, pero en línea con los precios en Suiza. El hotel no cuenta con aire acondicionado, (te ponen un ventilador en la habitación) si los días de tu estancia son muy calurosos (cosa no muy frecuente en Suiza) puede ser fatal , si tienes que abrir las ventanas, pues la plaza en que está ubicado es ruidosa con terrazas de restaurantes y mucho paso de gente.
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7.5 |
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Alexey
Solo traveler
Moscow,
Russia
July 4, 2011
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в одной небольшой комнате (около 40 кв.м) организованы и завтраки, и ресепшн. это удивляет. а вот отсутствие в "улучшенном двухместном номере" кондиционирования и вентиляции (при такой-то цене?!) - удручает
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6.7 |
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Anonymous
Solo traveler
Israel
July 2, 2011
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очень шумно и нет кандиционера
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5 |
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Anonymous
Solo traveler
Italy
June 30, 2011
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La posizione è comoda per fare shopping. E' nel centro e quindi non si può parcheggiare l'auto vicino e bisogna farsela a piedi con le valige. La sera c'è troppo rumore e schiamazzi.
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5.8 |
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Diana
Young couple
Moscow,
Russia
May 4, 2011
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отличный отель! Уютный и действительно в самом центре!! Комнаты все разные, но новые и удобные. Достойный завтрак. Поехали туда по рецензиям с этого же сайта, так хочу заметить, на надо бронировать отель на одной из центральных тусовочных улиц и потом жаловаться, что там шумно! Хотя в 12 ночи там все расходятся (в субботу в пол1 :-). Инета действительно нет, это и минус и плюс. Минус - нельзя посмотреть карты и пр. Плюс - не тянет проверить почту и выложить фотки в соц сети)) рекомендовать никому не буду, а то в следующий раз самим не достанется!!
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9.6 |
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Christian
Young couple
Rheine,
Germany
April 20, 2011
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Sehr netter Empfang, Super Zimmer mitten in Zürich. Endlich ein Hotel in Zürich mit vernünftigem Preis-Lesitungsverhältnis. Liebevolle Mitarbeiter
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10 |
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Patricia
Young couple
Binningen/ BL,
Switzerland
April 3, 2011
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zentrale Lage des Hotels, Sauberkeit, Freundlichkeit Alter kleiner( musste man mit dem Feldstecher schauen) Fernseher.Da das Hotel zentral liegt, sollte man das Fenster nicht öffnen( hat Doppelverglasung, sehr gut lärmgeschützt), da noch zu später Stunde sich viele Personen am Platz aufhalten. Geräuschpegel sehr hoch und es halt sehr. Wir wollten das Fenster öffnen , da es sehr warm war in unserem Zimmer....nach einer Weile schlossen wir wieder das Fenster. Die Dachterrasse gibt es als solches nicht mehr. Es wurden 2 Luxuszimmer errichtet und die haben ihre eigene Terrasse mit Liegen und super Aussicht. Schade.
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8.3 |
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Jorge
Young couple
Madrid,
Spain
April 2, 2011
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La localización. En pleno centro del casco antiguo de Zürich. El desayuno es francamente mejorable.
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7.1 |
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Anonymous
Mature couple
Germany
March 26, 2011
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Zentrale Lage von Zürich für Geschäftliches und Einkaufen. Nachts laute Gespräche von unten durch das geöffnete Fenster (3.Etage)..
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7.5 |
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Tolga
Solo traveler
Gutach,
Germany
February 15, 2011
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Frühstück
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7.5 |
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Anonymous
Solo traveler
Portugal
January 31, 2011
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Gostei do estilo simples mas com qualidade.
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7.5 |
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Anonymous
Mature couple
Switzerland
June 8, 2011
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There are no comments available for this review
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8.8 |
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Rainer
Mature couple
Wertingen,
Germany
May 8, 2011
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There are no comments available for this review
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9.2 |
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Barras
Young couple
Crans-Montana,
Switzerland
March 26, 2011
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There are no comments available for this review
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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