Steinenschanze Stadthotel  

The staff is very nice. The hotel is very close to the train station. Breakfast was good.

The staff were excellent - I spent much of the stay on my own with my 1-year-old and they were fantastic. At breakfast a high chair, bib, bowl, plate and spoon were provided. We also liked the lounge area with tea/coffee/apero option in the late afternoon/evening.

modern,neat and clean greatest breakfast I have ever had in Basel. walking distance to most of the places

showroom is a bit small

Gorgeous hotel with lots of little 'extras' that make it stand out above other hotels. Staff were wonderful and always willing to go the extra mile to help out. Loved this hotel.

I found the staff very competent and helpful. The buffet breakfast was varied and the food was fresh. The accommodation was extremely clean and very warm, which was very important due to the severe weather conditions. I would definitely recommend this hotel to my colleagues as the location is also very convenient. Many thanks Roberta - London - uk

In general we found it to be a pleasant place to stay for a quick w/E. The breakfasts were magnificent and afternoon coffee quite a pleasant surprise. Made up for the continental custom of no tea making facilities in the room. Staff were very pleasant and helpful. Choice of pillows very thoughtful but we were happy with the first ones. Five minutes walk to Barfusseplatz. Good bus and tram links. Mobility ticket a delightful convenience. Garden side very quiet.

Road side rather noisy for country folk. Staff found us a room on the garden side when we aked them. Wash basin tap in first room was loose and plug didn't work.

Excellent location, easily reached from the main railway station. Complimentary drinks in the afternoon/evening was really appreciated. Helpful attentive staff. Good buffet breakfast choices.

Location, Wifi internet, helpful staff

It had a good promotion rate, staffs were very friendly. This hotel also gives you free drinks and have a service mentality more than usual. I stay in a single room so it must be a smallest room in this hotel but it was good size(not too small), there are a space to do even some excercise! Nice design, high quality breakfast, free wifi with good speed

There isn't any obvious defect in this hotel but maybe the location. 15Min walk from train station(not easy road to walk) but a bus stop(line 30) is in front of hotel and takes 1-2min , only one stop from the main train station so it should be no problem for tourist. But I went there for business and finished my work very late so this one more step to reach the hotel from the station bothered me a bit. Not many shops around. Saying that , I guess the price of hotel is competitive because of this, so I can't complain

Good price, very pleasant staff. Several nice touches, complimentary drinks downstairs, bottle of water on leaving.

A kettle or coffee machine in the room would be nice. The three person room has one.

The hotel is easily accessible from the railway station by bus (#30). The hotel reception staff were outstanding. Nothing was too much trouble for them. The complimentary refreshments from 3 pm was a nice surprise. The room was spotless and comfortable. Finally, the breakfast was excellent, and the coffee very good indeed. I would use this hotel again without doubt.

No real complaints. However, the room was somewhat small and there was only one chair in the room

very good value for the price. clean and comfortable and the staff friendly.