No Elevator, No air conditioner, not enough staff and closed breakfast earlier than stated by over half hour.
Nice, Quiet location right outside Lucerne, but only 10 minutes away. Not enough Staff to serve well. Reception desk was empty most of the time, and staff members seemed to have multiple duties in different areas of the hotel. Had one Receptionist, Ms. Montiero, who was excellent though and very sweet, caring and attentive. They closed the breakfast earlier than stated by a half hour, and when we asked the waitress who was also the receptionist that morning, she simply said sorry, I have already cleaned it up... so that was disappointing. One Waiter at dinner, was hard to watch him struggle solo with busy patrons, but food was excellent! No elevator or Air conditioning was tough, but free parking was very nice and overall a nice Hotel.