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Rue de Berne 11, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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331 verified reviews
They speak your language
Geneva Housing's staff speaks: Italian, French, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Currency Exchange, Baggage Storage, Shared Lounge/TV Area
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, English
2:00 PM - 9:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 4 years stays free of charge when using existing beds.
There is no capacity for cribs in the room.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 331 reviews
Value for money
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Conveniently situated close to Geneva International Airport and near the Palexpo Congress Center, the Stars hotel is also just 15 minutes from the UN and other international organizations.
Score from 516 reviews Review score
Conveniently located near Geneva International Airport, the hotel offers the ideal base from which to discover Geneva, Lake Léman and the Jura foothills.
Score from 392 reviews Review score
Problematic access to the reception for check-in. No card payments, only cash accepted! Poor toilet-bathroom / guest ratio, and due to the over-usage they are not to clean at the end of the day.
Not very responsive staff.
the location is really excellent for a fair good price. There is a big rest room with sofas for rest and a table for games or just for drink, it's a good place to know people and make some friends
The location was fab, very easy to orientate yourself from and within a few minutes walk to most major sites (including train station, the city center and the lakefront) The staff spoke fair English, however did struggle sometimes, but overall I felt safe within their presence. Once you've connected to the WiFi it's automatic and does exactly what you want it to. It does run slow at certain times of the day, but loads eventually and is overall very good. The surrounding people are very friendly and eager to please. The Indian restaurant next door gave me a free drink and side of rice with my korma (result!)
This hostel is for foreign's looking for a cheap place to sleep while they work night shifts and such, not to be confused with a youth hostel where young people like myself can relax and meet like minded people. I made that mistake and I was very lonely throughout my stay. When I first arrived and the man answered the door to the building, I wasn't sure I had the right place and might have stumbled into the beginning of a horror film (young girl travelling alone enters flat with several foreign men...You get the picture) So it would have been nice if they'd acted more sure of themselves when I asked if I was in the right place. After I had to find my own room, I wasn't shown where any of the facilities were so proceeded to try and open doors and feel around. Eventually a member of staff spotted me and asked what I was doing, thus giving me a rather reluctant tour, but I would of thought that showing me where the kitchen and bathroom was would be a must. (Side note: the pictures don't give ANY indication of layout. The facilities are split across two flats on the same floor so if you want to use the kitchen or common room, then you have to cross the hall; which means remembering a second pass code. Annoying) On to the Facilities. I was told there would be facilities to make your own food in the kitchen, however there were only 1 plate, 1 knife and 1 spoon (which were CONSISTENTLY dirty and left in the sink) The fridge was full of old and half eaten food. The oven was covered in black paper, I presume in order to stop people using it. I ended up buying a loaf of bread, some nutella and cheese and making do. I kept my food in my room with my suitcase, cause' I didn't trust the men who lived in that section of the flat. The bathroom was so-so. Nothing too horrific, it was usable but certainly not glamorous. The only real negative was that there was no hand towel or anti slip mat in the shower so that could be a potential hazard.
The room doesn't have the lock. Every floor use the same password.
It was the cheapest place I could find at the time
Geneva was my first stop in Switzerland so I didn't want to judge the dirtiness of this place at first. After my stay in a comparable hostel in Zurich, however, I realized that Geneva Housing price reflected the quality which was sub-standard.
It's near the train station.
Incompetent staff wanted to move me from a 6-bed dorm room to a 10-bed dorm room in the afternoon of my last day.
The bathrooms were neat, extremely friendly staff.
The dorm rooms were a bit too small and over-crowded
Cheap, but not worth even at the lowest price...
Toilets were filthy!
Tonny the receptionist was a kind hearted man. Ever ready to make things work and make you feel comfortable. His kind of service will make me go back there.
near main station.
cannot lock the door. not save to use it
I liked the location as it is very close to the central train station
The hotel signage is not easy to see. The room is located in an old building. Toilet smells,no vent,very small, they don't clean regularly. The wooden floor creaks,noisy,no locker,no lock for the room. A nice stranger just helped me in opening the main door while I was about to check-in because you have to input a number on the security which i obviously wouldnt know yet as. I havent checked-in yet. And then another number for the main door of the flat. Too much hassle just for the doors. Dirty,filthy room.
Location is good.
Absolutely unclean. The most unheigenic conditions of the bathroom. No wifi connectivity in the rooms. The building is also in a bad condition.
The place was filthy. Trash was ovrrflowing in the rooms and bathroom. I couldnt even sleep in the room due to the overflowing trash everywhere. The staff was extremely rude and seedy. It was horrible! Trust me, find somewhere else. Oh! Anf the security was bad. Doors don't lock in the room, so anyone can come in. They don't have lockers or storage for your belongings. And the bathroom looks like it has nevee been clean.
Bathroom hygiene. Staff very unhelpful. Rooms cramped with the number of people, which made the rooms smell badly. WiFi was non existent. Access to the accommodation was difficult, as no one manned the locked doorway.
Unhygienic, one toilette and bathroom for more than 20 persons. In the dormitory of 6; adding more beds to accommodate more people in an unventilated room. No clean beds and linens. Not cleaning rooms daily. Misguiding travellers with incorrect information and photo on website.
This place was terrible. Not even sure it is a legitimate business. Completely disgusting and staff are useless. Waste of money.
Nice place, in the center surrounded by beautiful streets and many restaurants around. I would come stay again!
Poor instructins of how to get there, even the local taxi driver almost didn't find the place. And i didn't get the right code for the down stairs door but luckily the indian guy next door let me in.
Very bad,Cheating and tricky terrible!!! Do not stay here!
It is very noisy even at middle night. The lift does not work. Have to be paid by cash.
I booked two beds, but they had only one! :( Eventually we managed to find a deal that satisfied both parts.
The location was good. Walking distance to everything.
The staff were never around. They didn't clean anything. The sheets weren't even changed after other guests left. Kitchen was disgusting. Garbage was never removed.
When I got to place for check-in I was told there are no rooms avaialbe due to a "problem" in 4th floor, so I was guided to get a room in another hostel nearby. Very bad experience. Not recommended!
I booked a male only dormitory bu found two women were sleeping showing their ...!!!
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