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Rathausgasse 72, 3011 Bern, Switzerland – Show map
Excellent location – rated 9.1/10! (score from 558 reviews)
Rated by guests after their stay at Goldener Schlüssel.
|Standard Double Room (1 Adult)|
|Standard Single Room|
|Single Room - Courtyard Side|
|Standard Double Room|
|Double Room - Courtyard Side|
|Standard Triple Room|
|Triple Room - Courtyard Side|
|Junior Suite with Balcony|
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48 properties in Bern
Including hotels, apartments, villas and more.
558 verified reviews
They speak your language!
Goldener Schlüssel's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
No parking available.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Packed Lunches, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
Fruit and Vegetable (437yrd)
2:00 PM - 11:30 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 6 to 11 years is charged CHF 35 per person per night in an extra bed.
One older child or adult is charged CHF 42 per person per night in an extra bed.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 558 reviews
Value for money
Show reviews from:
In the center of Bern, Hotel National is only a 5-minute walk from the Main Train Station. Guests can dine in the restaurant and use free Wi-Fi.
Score from 1419 reviews Good
In the medieval Old Town, the Hotel Kreuz is in a central location in Bern, a 5-minute walk from the train station.
Score from 1296 reviews Good
Just a 5-minute walk from Bern Main Station, the Best Western Hotel Bern is in the center of the Swiss capital, between the French Church and the Zytglogge Tower.
Score from 461 reviews Good
The Savoy is a 4-star hotel with a personal and friendly atmosphere, combining comfort and all modern conveniences.
Score from 419 reviews Good
Carneval was fantastic! Also Everton beating Young Boys 4 - 1 in the Europa League was a bonus!
Room was a bit small.
Excellent hotel and services
Clean and tidy
Expensive for basic hotel Breakfast selection was poor
Central position, near most attractions
No tea and coffee in room
Location, breakfast, friendly staff
The bed was not comfortable, the mattress was way too firm
the staff was friendly. I was given a ticket for using the buses and trams for free during my stay
the room had almost no window (a small, highly-placed window with no view on the outside) like in the cell of a jail! no cupboard to hang the coats - this seems to be a recurrent problem in several medium-priced hotels I have visited recently the bathroom (embedded in the room) was a little difficult to access (two narrow risky steps)
Great location, outstanding staff, clean, comfortable, quiet.
the cleanliness the location the excellent restaurant
the matreses were very hard and thin
1. Location 2. Reasonable price 3. Wifi connection
location Staff Breakfast hours and selections WiFi access for visitors being on the back side so a bit quieter
need hooks in the rooms for wet coats a selection of pillows - down is much too soft for us floors were dusty under windows and edges of bed hooks in shower for wash clothes
Great location in heart of the old city. Friendly welcome, nice breakfast, comfortable bed.
Room and bathroom both small, little space to put anything, no drawers, only one chair to sit on.
My single room was compact, but nice--clean, bright, quiet, and modern. In addition to the free wifi, I appreciated that there were plenty of conveniently-placed power outlets. The staff were friendly and helpful. The restaurant is also great--the free breakfast buffet was nice, and I had a lovely dinner there as well. The location is convenient for sightseeing--very close to the astronomical clock and not too far from the central train station. I'd gladly stay here again!
It didn't look like there was any air conditioning. Not a problem during my stay in December, but it could be more of an issue for those visiting in summer.
Extra help from front desk staff - directed us to movie theaters with English offerings; specific directions for best options and which bus to take for each
Very central for sightseeing and 10 mins from the railway station for going further afield. Very popular restaurant but we did manage to eat there one evening! Well run by courteous staff, would recommend to anyone.
Sloping ceiling of room (on top floor) a problem for me (I'm just under 5') - would be worse for taller person. Don't expect to sleep much past 8.30am on 4th floor due to noisy laundry staff and machinery. That said, it's still a good hotel!
Bed comfortable. Lovely room. Loved how windows opened. Beautiful view. Bells nearby: lovely. Location: perfect! Service: excellent. Delicious soup and wine in restaurant on site. Breakfast: perfect for me. Granola and yoghurt and breads: delicious. Cappucino: perfect. Quiet, lovely. Slept very well. Wireless not so good but very old, thick walls which make for nice, quiet room. Bathroom was amazing! size of closet and everything worked well. Shower nice. Loved the room. Would go back for sure. Value was good. Switzerland is just very expensive - seems to come with the territory there. For one person, price would have felt expensive for me, but sharing, price is more doable.
Traveling not as a couple but as 2, single women. Twin beds are not separate nor can you separate them. Bathroom is more like a closet than separate bathroom so sounds and odors could be an issue for some. I thought the bathroom was cool and fun and I loved seeing the design.
location, room comfort
very noisy in the night (Saturday) due to street and pub noise from outside
Location is ideal. Room clean, spacious and comfortable. Reception staff were very polite and helpful.
Breakfast - atrocious. Serving lady was rude and would not even heat up a dry croissant in their microwave. Real shame as the hotel is great. Plenty of other good cafes and bars next door though.
Fine central situation in 500-year-old building, less than a minute's stroll from the Zytglogge (mechanical clock in the oldest tower). We used the wonderful shopping arcades and were within very close distance of the Kultur-Casino (for a concert) and the Kunstmuseum. It has an excellent restaurant with a cellared ceiling, and a fine breakfast buffet. Everything has been modernised in 2008. Staff superbly helpful (buying concert tickets for us in advance, for example, and providing free transport tickets). Beds and pillows very comfortable. We would return!
Nothing, really. The modernisation has meant that the bedrooms are just a little spartan, but the fittings are elegant. It is short on public sitting rooms, it would appear, but that didn't worry us at all.
The Service, the atmosphere, the friendly Staff, the Restaurant, serving predominantly locally sourced products and, of course….Location….Location….Location…right in the heart of the old city of Berne!! Yes! You will find Hotels with bigger Rooms and bigger Bathrooms, but, I am sorry, I do not subscribe to “Battery Cage”-type accommodation!
Beautiful place, comfortable, clean and very helpful staff.
street is slightly noisy
A very pleasant three night stay. Very clean room, helpful staff, and a decent breakfast buffet with a tasty latte macchiato in the hotel's cozy restaurant. It's "Old Town" location is an easy walk from the train station and right in the midst of a number of good dining options.
Bathrooms are very small. Ask for the largest available when booking or checking in.
location breakfast included and was very good staff very nice room was clean and spacious
bathroom was small bed basic
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