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Grand Hotel Kempinski Geneva
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When would you like to stay at the Grand Hotel Kempinski Geneva?| Room type | Max | Rate |
|---|---|---|
| Standard Double Room |
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Show prices |
| Superior Double Room |
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Show prices |
| Deluxe Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Design Hotel, Luggage Storage, Shops in Hotel, Gay Friendly, Airconditioning.
Activities
Fitness Centre, Solarium, Massage, Jacuzzi, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Fax/Photocopying.
Internet
Wireless Internet Hotspot is available in the entire hotel and costs CHF 25.00 per hour.
Wireless Internet Hotspot is available in the entire hotel and costs CHF 30.00 per 24 hours.
Wired internet is available in the hotel rooms and costs CHF 17.00 per hour.
Wired internet is available in the hotel rooms and costs CHF 35.00 per 24 hours.
Guest Parking
Public parking is possible on site and costs CHF 35.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged CHF 100.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Grand Hotel Kempinski Geneva.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
62
reviews
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Show scores of: |
Individual guest reviews for Grand Hotel Kempinski Geneva
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Alfredo
Mature couple
Darien,
United States of America
February 21, 2010
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very good location, close to shopping and business, central. Chinese restaurant excellent. Service should improve to the level of a luxury hotel. More attention to details, like hot water supply in the shower. When complained, not sufficient attention was given. |
6.3 |
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Thomas
Solo traveller
Meilen,
Switzerland
November 28, 2009
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The location of the hotel and the bar on the 2:nd level was perfekt. Upon arrival at 12.10 I could not get my room and had to wait until after my meeting and change in the lobby toilet.Room service woke me up 8.15 in the morning by knocking and opening the door, no bacon at breakfast, A/C went on and off with a bang every 10-15 min, and a general difficulty to orientate myself at the hotel to find my room. |
5.7 |
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Suhair
Mature couple
Doha,
Qatar
October 1, 2009
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the old rooms i stayed in were so bad , it took time to change the room .the A/C were too hot , so i had to change room 3 times. |
6.3 |
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Paresh
Family with young children
Dubai,
France
August 21, 2009
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What I liked was the spacious room, and it is very comfortable. They have not looked at the people coming with kids. Their are no programs in free to air channels for kids. The other thing that I reallly found bad was food in the hotel is very poor. I think they need to send chefs for training... |
8 |
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Fahad
Family with young children
dubai,
United Arab Emirates
July 31, 2009
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comfort and relaxing |
8.5 |
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Ekaterina
Solo traveller
moscow,
Russian Federation
July 21, 2009
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The stuff can enter the room with red card "do not disturb" |
5.5 |
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Adnan
Family with older children
JEDDAH,
Saudi Arabia
July 15, 2009
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The location of the hotel,the comfort and the cleanliness of the rooms When we arrived ,they tried to give us some rooms that we didn't like and asked for more money to change them but after some times they accepted to accomdate us in the rooms that were as our expectation without any more increase `. |
6.5 |
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Nissim
Mature couple
herzlya,
Israel
July 12, 2009
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i always stay there when i am in geneva they have to make upgrade to return custemers |
8.5 |
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Fahad
Family with young children
Ahmadi,
Kuwait
July 7, 2009
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The Location is excellent No Parking Space, the swimming pool was not available |
8 |
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Anonymous
Solo traveller
Italy
July 6, 2009
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Elegant and modern hotel. Top class bar. Good location. Five stars hotel: I ordered three red roses and when I arrived there were no roses in my room. I asked in order to receive them but the staff was not interested (both the receptionist and the concierge). I had to go out and find a shop myself. Five stars hotel....incredible! I'm sorry but there is no friendly atmosphere. |
6 |
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Mohammad
Young couple
ALKHOBAR,
Saudi Arabia
July 2, 2009
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The closenes from the Geneva Lake |
7.5 |
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Clifford
Mature couple
Antwerpen,
Belgium
June 22, 2009
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was a pleasant stay ...food on second floor was ok ..not great !! bar on second floor was very good ... |
9 |
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Robert
Solo traveller
Amsterdam,
Netherlands
June 22, 2009
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Bar and club under the hotel Spa pool area was closed.... |
5.5 |
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Luis
Family with older children
Estado de Mexico,
Mexico
June 16, 2009
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I liked the elegance and confort of the room Only the fact that the gym and pool were being reconstructed and could not be used, but of coarse this is understandable. |
9 |
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Anonymous
Group
Switzerland
June 15, 2009
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We arrived late evening at the hotel, there was no room, no booking for us. The hotel was fully booked, we had to share a room. Hotel did't find another hotel for us, very poor explication why they didn't make a booking, only saying not to have received the booking request. Excellent facility & location but poor service of quality. They found later the booking request from booking.com but no applogize to us for forgetting the booking. As they had only a dbl room, we shared it, they asked us the dbl-room tariff at the check-out, even though they'd promised the tariff for a single room. Bad communication between the sfatts! |
2.5 |
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Anonymous
Solo traveller
Spain
June 14, 2009
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Location OK , but very expensive.Breakfast also expensive. Clima control dont work, room very cold and cant change to a warm position. Old Electric radiator was the solution for a 5 star Hotel. |
3.5 |
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Anonymous
Young couple
United Kingdom
April 23, 2009
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The views and restaurant were fantastic! Staff were nice but not overly helpful |
7 |
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Alicja
Family with older children
Ostrów Wielkopolski,
Poland
March 17, 2009
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They give us dirty room,lady in reception by phone was unpolite. By breakfast there was terrible mess, few waiters were runnig around the tables , but You have to wait for a cup of coffee about 15 minutes. |
4.5 |
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Mansoor
Solo traveller
Abu Dhabi,
United Arab Emirates
March 17, 2009
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the rooms were very good and i think that after the refurbishment and change from noga hilton, it's much better. |
8.5 |
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Anonymous
Solo traveller
Saudi Arabia
January 10, 2009
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Staff no health club, under renevation |
7.5 |
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Anonymous
Young couple
France
January 14, 2010
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Tout est dans l'hôtel..incroyablement bien agencé, l'un des meilleurs bars de la ville et le meilleur club de Geneve...la java |
8.8 |
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Anonymous
Young couple
Spain
November 16, 2009
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La habitacion y su ubicacion La limpieza del hotel |
6.8 |
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Igor
Solo traveller
Budapest,
Hungary
November 8, 2009
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Прекрасная гостиница, расположенная в самом сердце Женевы с потрясающим видом на озеро и гору Монт-Блан. Рекомендую всем! |
9.5 |
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Elena
Mature couple
bologna,
Italy
October 7, 2009
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Silenzioso durante la notte, buon servizio delle cameriere,bella piscina, ottima la carne del ristorante Grill, bella la posizione sul lago. Acqua della piscina decisamente troppo fredda, aspetto generale dell'arredamento dell'albergo forse troppo moderno e freddo. |
6.3 |
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Anonymous
Family with young children
France
September 28, 2009
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le service repas ferme à 23 heures |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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