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Quai du Mont-Blanc 19, Paquis, 1211 Geneva, Switzerland – Show map
Excellent location – rated 9.4/10! (score from 330 reviews)
Rated by guests after their stay at Grand Hotel Kempinski Geneva.
|Classic Twin Room|
|Classic Single Room|
|Classic Double Room|
|Deluxe Double Room|
|Deluxe Double Room with Lake View|
|Superior Single Room|
|Superior Double Room|
|Deluxe Single Room|
|Deluxe Single Room with Lake View|
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117 properties in Geneva
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330 verified reviews
They speak your language!
Grand Hotel Kempinski Geneva's staff speaks: French, Spanish, English, German, Arabic
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Terrace, Sun Deck
Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
Wireless Internet Hotspot is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CHF 35 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
French, Spanish, English, German, Arabic
Lake Geneva (55yrd)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One child from 6 to 12 years is charged CHF 50 per person per night in an extra bed.
One older child or adult is charged CHF 100 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 330 reviews
Value for money
Show reviews from:
Built in 1854 on the city's ancient fortifications, the 5-star Swissôtel Métropole Geneva is in the heart of Geneva.
Score from 282 reviews Excellent
This elegant 5-star hotel is in a historic building on the charming Longemalle square next to the Old Town, the English Garden and Lake Geneva.
Score from 337 reviews Excellent
The Novotel Genève Centre offers newly refurbished rooms and suites and an up-to-date fitness and spa center in a convenient location close to the historic center of Geneva and only a 10 minute walk...
Score from 692 reviews Good
Entirely renovated in 2012, The Hotel N’vY Manotel is just 320 yards from the banks of Lake Geneva and a 15-minute walk from the center and the UN.
Score from 1094 reviews Excellent
staff were great
for such amount of money at least we should get coffe machine
Staff kindness and excellent Servis
We can t open the room windows
Smoking rooms available, very nice restaurant, excellent location, old-style grand hotel
Would have preferred a separate shower for such a pricey room (€650). In fact, I feel they could do with lowering prices about 20%. Otherwise, major complaints.
The gym is very well equipped and all the equipment is maintained. The Sunday buffet lunch in the Italian restaurant is excellent - plus there is a view of the lake and jet d'eau.
Very slow response of room service. No tea/coffee making facilities in room. (Kettle/cups can be provided on request, but tea etc is chargeable. )
The common areas too dull, not enough light.
The bathrooms are very well equipped, and Tse Yang has really good Chinese cuisine.
While checking in the fo staff was very rude and careless. Seemed that he only wanted to get the money. We stayed one night at the cost of 560CHF+Breakfast, and as for Kempinski "rules" you must leave 200$ + deposit, the fo person asked for 800chf, we had cash in dollars so we gave him 830$ and apparently the hotel has it's own exchange rate. In the end they made us leave 1000$ deposit. Basically Therevwas no respect, no show for care, no manners in speaking. Seemed as if we were wasting the FO's time.And let me remind you:GUEST is always right. That's the hospitality rule#1
The location , staff , clean , room service , lobby
The bed is small
Location, great bed, and the working team
Price is too high
The location which is near to geneva lake
The hotel is v old
I asked for a non smoking room but got a room that smelt of smoke
I have not slept for three nights. Around me people from the east shouting and screaming all three nights. My notes they did not react. Ran down the hall from room to room. They are having fun. Hotel security did nothing.
I dont like anything in this hotel this year ,
The air condition was not working for 1 week !!!!!!!!!!!!!!!!!!!!!!!!! In summer !!!!!!! So poor ، also i book free cancelation , and when i request to cancel the reservation regards to an emergency , they cut the full amount from my credit card. Btw they cut it before the day i come to the hotel . Its so cheap and poor , The hotel not like before when you spend your money for treated by a high quality and professional services , the coast of kempeniski is triple than the other hotels near by the lake and they serve better. من اسوأ الفنادق التي سكنت فيها هذا العام ، تخيلوا هذا الفندق المكيف لايعمل طوال مدة اقامتي لمده اسبوع !!!!!! وفي الصيف !!!!!! وانا حجزت الحجز المرن ومن خقي ان الغي الحجز في اي وقت ولكنهم رفضوا استرجاع المبلغ ، وسحبوا المبلغ قذل الموعد بيوم خوفا مني ان اسحبه قبلهم للاسف اصبح فندق ربحي ولا انصح به
Great rooms, excellent service, and phantastic location
Value for money
Location and friendly staff.
Cost of food and drinks
I love everything about this hotel it was my second stay in it and differently won't be the last
There was no Coffee at the room
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