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Grand Hotel KronenhofVia Maistra, 7504 Pontresina (Show map) Exceptional, Score from 79 reviews“A fabulous hotel - felt great the moment we stepped in. Staff are without exception v. friendly and v.professional - sadly not always the case in similar hotels. Very nice spa facilities, great views and excellent food. One of the best hotels of its kind I have stayed in.”
Catherine,
Losone
Built in the late 19th century, the 5-star Grand Hotel Kronenhof in Pontresina offers panoramic views of the Bernina glaciers, a superb spa and attentive concierges. All of the elegantly furnished and luxuriously equipped rooms feature wired and wireless internet access. The Grand Restaurant (dress code: jacket or dark suit, tie), where also the half-board dinners are served, enchants with its exquisite Neo-Baroque style. The more informal Kronenstübli restaurant (dress code: business casual) currently holds 16 Gault Millau points. The Pavillon is an outside area that is open throughout the year. It offers stunning views and light snacks and drinks until dusk. Hotel Rooms: 114, Hotel Chain: Swiss Deluxe Hotels.
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Total Hotel Score:9.5
Based on 79 reviews Guest reviews are written by our customers after their stay at Grand Hotel Kronenhof. |
Score breakdown
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Score filter |
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Helene
Mature couple
Oberwil-Lieli,
Switzerland
October 29, 2011
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This was our 4th time at the Kronenhof and again wonderful. We felt like at home. The staff is very caring. The Spa is beautiful and the room perfect. A very good location for relaxing...
1 out of 1 people found this review helpful, did you?
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10 |
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Gabriel
Mature couple
Baden,
Switzerland
October 3, 2011
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The visit at Kronenhof exceeded our expectations. When searching on internet you see nice small pictures that don't give the real feeling when you see the design old fashion, Swiss typical, with excellent hotel and restaurant service. Definitively this is one of the best places where you can spent you vacation.
1 out of 1 people found this review helpful, did you?
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10 |
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Daniel
Group of friends
Amsterdam,
Netherlands
August 19, 2011
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In all aspects a five star superior hotel. Friendly staff and great service. Palace-like Grand Restaurant with a daily four courses menu for only 35 Swiss Francs, which is a great value for money. Newly built swimmingpool and wellness. A lot of facilities for kids (water playground in swimming pool, kids restaurant, kids club with games and toys). If you book two nights or more you'll get a free Engadin Card from the hotel with free access to all mountain railways and cable-ways in the Upper Engadin. The dress code in the Grand Restaurant for gentlemen is a dark suit. This is justly in the palace-like atmosphere. However, the hotel should maintain this dress code better.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Mature couple
Switzerland
February 7, 2012
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Exceeded our expectations in every way. Spa was fantastic after a day of skiing. Staff were welcoming, very helpful and unpretentious. Luxurious weekend getaway.
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10 |
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Anonymous
Young couple
United States of America
January 17, 2012
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The hotel is a dream come true with a wonderful room, exquisite food, and staff that is happy to go the extra mile for you. There was nothing I did not like.
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9.2 |
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Catherine
Mature couple
LOSONE,
Switzerland
September 14, 2011
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A fabulous hotel - felt great the moment we stepped in. Staff are without exception v. friendly and v.professional - sadly not always the case in similar hotels. Very nice spa facilities, great views and excellent food. One of the best hotels of its kind I have stayed in.
Did you find this review helpful?
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10 |
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Shigeru
Mature couple
Webster,
United States of America
August 5, 2011
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Everything was perfect from the first contact with the hotel to the last moment. Among other things, the best thing with this hotel is the guest relations by the hotel staff. When I called the hotel from the St. Moritz station, they came right away and picked us up. When I asked about the activities in St. Moritz they took time and arranged everything. It should be standard for five star hotels, but their attitude were quite natural, friendly and family-like. One of the best experience in my life. Only one thing they need to improve was that English web page was under construction. But upon arrival, you do not need web page. So it's ok.
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10 |
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Anonymous
Group of friends
Switzerland
July 11, 2011
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Excellent service/facilities/location
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10 |
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Mike
Young couple
Schiedam,
Netherlands
July 4, 2011
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Excellent staff: very friendly with remarkable attention to detail. Facilities are top notch: welness area with breathtaking views on the mountains. Beautiful lounge/dining areas. Beverages in the restaurant could be priced more moderately.
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9.6 |
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Kurt
Solo traveler
Hergiswwil,
Switzerland
March 29, 2011
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It is an excellent 5 star hotel without 'hype' but all you want for a firsst class vacation!
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10 |
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Nicola
Young couple
Ipswich,
United Kingdom
March 4, 2011
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The Spa is superb it has beautiful views and excellent facilities. The staff were extremely efficient and attentive. Our room was in need of a refresh I would say. It was a 'comfort' room but some attention on these rooms would be good as we were slightly disappointed having certain expectations from a hotel of this quality. There were only 3/4 english channels available on the TV, BBC1,BBC2 and Sports/News which for a 5 star hotel was unexpected
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8.8 |
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Ronald
Mature couple
Westport, Ct.,
United States of America
March 3, 2011
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Fine service, food and beautifully restored details from the old palace that this hotel inhabits.
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9.2 |
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Alberta
Mature couple
Saronno,
Italy
August 29, 2011
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Personale sempre disponibile, ambienti ricercati, splendida la sala ristorante, deliziosa la cena con servizio cortese e veloce. Un tocco di classe l'accompagnamento durante la cena di musica suonata da ottimo pianista.Camera con ogni confort e splendida Spa con vista.
1 out of 1 people found this review helpful, did you?
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10 |
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Schimun
Mature couple
Maienfeld,
Switzerland
July 22, 2011
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Die Spa Anlage ist grossartig, die Behandlungen im Spa sehr proessionell. Die Küche ist hervorragend, die Speisen im Halbpensionsarrangement sind abwechslungsreich, jeweils mit alternativem Vitalmenue! Die Zimmer sind komfortabel und ruhig. Das Frühstücksbuffet ist eine Augenweide. Die Angestellten sind slle sehr freundlich und hilfsbereit. Die Anlage ist gross, renoviert und gut eingerichtet.
1 out of 1 people found this review helpful, did you?
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9.5 |
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Eva
Young couple
Untertullnerbach,
Austria
March 1, 2011
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Das ursprüngliche, elegante und historische Ambiente des Hauses ist herausragend. Der Spabereich ist sehr schön. Wir bekamen eine kostenloses upgrade der Zimmerkategorie. Das Essen ist spitze, das Personal. Ganz speziell finde ich die Kinderfreundlichkeit ohne daraus ein Kinderhotel oder ähnliches zu machen. Wirklich sehr, sehr zu empfehlen Die Musik - im Spabereich die mystischen Klänge, das Piano in der Bar mit allzu üblicher Musik (Elton John z.B.) Es wäre einfach wünschenswert speziell der Musik eine größere Wichtigkeit speziell in so einem tollen Hotel zu geben.
1 out of 1 people found this review helpful, did you?
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10 |
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Benjamin
Solo traveler
Mellingen,
Switzerland
February 1, 2012
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Das Verhältnis Preis/Leistung ist sehr gut. Die Bedienung und die Aufmerksamkeit war auch sehr gut. Die Etagen-Angestellten haben mehrfach unnötig gestört.... Das war nicht so optimal.....
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8.8 |
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Claudia
Solo traveler
Stuttgart,
Germany
January 27, 2012
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Der Kronenhof ist ein traditionelles Grandhotel und repräsentiert die Ansprüche von St. Moritz-Pontresina und das Engadin als Top of the world in allen Facetten. Es ist immer wieder ein hoher Genuss, dort zu residieren und rundum perfekt verwöhnt zu werden!
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10 |
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Anonymous
Young couple
Brazil
January 26, 2012
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O hotel é muitíssimo bom, com destaque para o maravilhoso SPA, com uma piscina muito boa, várias saunas e tudo isso com neve na parte externa por todo o lado. Além disso tem um restaurante conceituadíssimo com uma comida magnífica. Obviamente o preço não é dos melhores, mas não está fora dos hotéis padrão 5 estrelas na região.
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10 |
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Tatjana
Young couple
Wernigerode,
Germany
January 24, 2012
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Ein sehr schönes, stillvoll eingerichtetes Hotel mitten in einer tollen Berglandschaft. Hervorragender Service durch alle Bereiche durch, konstant auf einem hohen Niveau. Sehr freundliche, zuvorkommende Mitarbeiter, ein gemütlicher, gut durchdachter Spa-Bereich, leckeres und abwechslungsreiches Essen. Kurz gesagt: es war ein tolles Erlebnis von der ersten bis zu der letzten Minute!
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9.6 |
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Anonymous
Mature couple
Germany
January 24, 2012
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Der Kronenhof ist ein tolles Hotel und unbedingt zu empfehlen! Klasse Service, hervorragendes Essen, super Wellnessbereich!
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9.6 |
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Serenella
Family with older children
arco trento,
Italy
January 8, 2012
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La spa e la vecchia struttura
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9.6 |
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Thorsten
Young couple
kuesnacht,
Switzerland
January 2, 2012
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Die Mitarbeiter sind sehr zuvorkommend und die Ausstattung sowie Sauberkeit des Hotels ist vorbildlich. Sehr angenehme und seriöse Gäste. Zur Hauptsaison ist das Preis Leistungsverhältnis unausgewogen.
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8.8 |
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Anonymous
Mature couple
Switzerland
October 16, 2011
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Der Kronenhof in Pontresina ist eine traumhafte Adresse, wo sich Geist und Körper erholen kann.
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10 |
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Anonymous
Mature couple
Switzerland
October 16, 2011
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Schönes Ambiente und sehr schöne Sicht auf das Rosegg-Tal und die Engadiner Berge und den Engadiner Himmel im historischen, renovierten Hotel. Eines der besten Frühstücksbuffets (und einen sehr guten und netten Service dazu), das wir je in einem 5 Sterne-Hotel genossen haben. Speziell ist auch das Ambiente im altehrwürdigen Grand Restaurant. Küche im Restaurant Kronenstübli war zwar nicht schlecht, entsprach aber unserer Meinung nach an diesem Spätsaison-Abend nicht ganz den 16 Gault Millau-Punkten, auch wenn der Service ausserordentlich freundlich und perfekt war.
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9.2 |
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Anonymous
Mature couple
Switzerland
October 10, 2011
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Tout! Cadre somptueux, spa extraordinaire, service attentionné et compétent. C'est tout simplement merveilleux et on ne rêve que d'y retourner!
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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