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Recently booked in Pontresina
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Exceptional,
Score from 83 reviews
“A fabulous hotel - felt great the moment we stepped in. Staff are without exception v. friendly and v.professional - sadly not always the case in similar hotels. Very nice spa facilities, great views and excellent food. One of the best hotels of its kind I have stayed in.”
Catherine,
Losone
Built in the late 19th century, the 5-star Grand Hotel Kronenhof in Pontresina offers panoramic views of the Bernina glaciers, a superb spa and attentive concierges. All of the elegantly furnished and luxuriously equipped rooms feature wired and wireless internet access. The Grand Restaurant (dress code: jacket or dark suit, tie), where also the half-board dinners are served, enchants with its exquisite Neo-Baroque style. The more informal Kronenstübli restaurant (dress code: business casual) currently holds 16 Gault Millau points. The Pavillon is an outside area that is open throughout the year. It offers stunning views and light snacks and drinks until dusk. Hotel Rooms: 114, Hotel Chain: Swiss Deluxe Hotels.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safe, Heating, Baggage Storage, Ski Storage, Allergy-Free Room Available, Air Conditioning, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Sun Terrace ActivitiesTennis Court, Sauna, Fitness Center, Golf Course (within 2 miles), Fishing, Skiing, Game Room, Solarium, Spa , Massage, Playground, Pool Table, Ping-Pong, Windsurfing, Hot Tub, Hiking, Cycling, Bowling, Turkish/Steam Bath, Horseback Riding, Ski School, Indoor Swimming Pool, Outdoor Swimming Pool, Indoor Swimming Pool (seasonal) ServicesRoom Service, Meeting/Banquet Facilities, Airport Shuttle, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Hair/Beauty Salon, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Car Rental, Tour Desk, Fax/Photocopying, Concierge Service, Shuttle Service (free), Special Diet Meals (upon request)
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Total Hotel Score:9.5
Based on 83 reviews Guest reviews are written by our customers after their stay at Grand Hotel Kronenhof. |
Score breakdown
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Score filter |
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Krzysztof
Young couple
Lachen,
Switzerland
April 3, 2012
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I've been there 7 times so far. Every time was excellent and full of unforgettable memories. Fantastic spa with gorgeous view.
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10 |
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Jean
Solo traveler
london,
United Kingdom
March 10, 2012
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The service and the spa/swimming pool are excellent. The room tidy but too classic. The breakfast is not up to the standard of the hotel there is no casual /local restaurant
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9.2 |
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Helene
Mature couple
Oberwil-Lieli,
Switzerland
October 29, 2011
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This was our 4th time at the Kronenhof and again wonderful. We felt like at home. The staff is very caring. The Spa is beautiful and the room perfect. A very good location for relaxing...
1 out of 1 people found this review helpful, did you?
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10 |
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Gabriel
Mature couple
Baden,
Switzerland
October 3, 2011
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The visit at Kronenhof exceeded our expectations. When searching on internet you see nice small pictures that don't give the real feeling when you see the design old fashion, Swiss typical, with excellent hotel and restaurant service. Definitively this is one of the best places where you can spent you vacation.
1 out of 1 people found this review helpful, did you?
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10 |
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Catherine
Mature couple
LOSONE,
Switzerland
September 14, 2011
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A fabulous hotel - felt great the moment we stepped in. Staff are without exception v. friendly and v.professional - sadly not always the case in similar hotels. Very nice spa facilities, great views and excellent food. One of the best hotels of its kind I have stayed in.
Did you find this review helpful?
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10 |
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Daniel
Group of friends
Amsterdam,
Netherlands
August 19, 2011
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In all aspects a five star superior hotel. Friendly staff and great service. Palace-like Grand Restaurant with a daily four courses menu for only 35 Swiss Francs, which is a great value for money. Newly built swimmingpool and wellness. A lot of facilities for kids (water playground in swimming pool, kids restaurant, kids club with games and toys). If you book two nights or more you'll get a free Engadin Card from the hotel with free access to all mountain railways and cable-ways in the Upper Engadin. The dress code in the Grand Restaurant for gentlemen is a dark suit. This is justly in the palace-like atmosphere. However, the hotel should maintain this dress code better.
1 out of 2 people found this review helpful, did you?
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9.6 |
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Shigeru
Mature couple
Webster,
United States of America
August 5, 2011
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Everything was perfect from the first contact with the hotel to the last moment. Among other things, the best thing with this hotel is the guest relations by the hotel staff. When I called the hotel from the St. Moritz station, they came right away and picked us up. When I asked about the activities in St. Moritz they took time and arranged everything. It should be standard for five star hotels, but their attitude were quite natural, friendly and family-like. One of the best experience in my life. Only one thing they need to improve was that English web page was under construction. But upon arrival, you do not need web page. So it's ok.
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10 |
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Mike
Young couple
Schiedam,
Netherlands
July 4, 2011
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Excellent staff: very friendly with remarkable attention to detail. Facilities are top notch: welness area with breathtaking views on the mountains. Beautiful lounge/dining areas. Beverages in the restaurant could be priced more moderately.
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9.6 |
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Kurt
Solo traveler
Hergiswwil,
Switzerland
March 29, 2011
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It is an excellent 5 star hotel without 'hype' but all you want for a firsst class vacation!
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10 |
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Dr.thomas
Mature couple
Pöttmes,
Germany
April 11, 2012
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auffallende Freudlichkeit aller Mitarbeiter, sehr hilfsbereites Personal wir kommen sicher wieder
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9.6 |
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Mikhail
Young couple
Praha 1,
Czech Republic
March 20, 2012
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всё было отлично. Дружелюбный персонал, чистые номера, приемлемый завтрак для отеля такого уровня.
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8.8 |
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Lars
Young couple
Zürich,
Switzerland
March 20, 2012
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Einfach perfekt organisiert und seine 5 Sterne wert.
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10 |
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Siegfried
Mature couple
Winterthur,
Switzerland
March 8, 2012
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Beim Anblick und beim Betreten des Hauses waren wir etwas ängstlich, ob wir in den Glanz, in den Prunk des edlen, eleganten Hauses auch passen. Aber die Mitarbeiter waren freundlich, herzlich und zuvorkommend. Der SPA Bereich ist sensationell, mit tollem Blick auf die Berge, das Essen super, alles sauber und gepflegt. Wir kommen wieder.
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9.6 |
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Anton
Young couple
Omsk,
Russia
March 7, 2012
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Классный SPA , много бань , большой бассейн , очень хорошие рестораны , хорошие комнаты с садиком на первом этаже , брал рядом с горой Carvillia , довольно близко на машине 5 минут до подьемника Слабые девушки на рецепшен для 5 звезд , немного тормозили , маленькая площадка для авто перед отелем , валеты не всегда успевали перепарковывать машины, маленькая комната для хранения лыж , сауны для мужчин почему то нет , есть либо для голых женщин , либо для голых микс , основной контингент 50-80 лет , основной ресторан супер ,но система half-board , мне не понятна ,то есть первое второе и кампот , но выбрать нельзя . Странная система температурного регулирования , крутим батарею , либо открываем окно , но все равно холодно , либо душно , но все равно холодно. Шаттл уезжает в 16:20 , подьемники до 17:30 , совсем нет людей 30-40 лет
1 out of 3 people found this review helpful, did you?
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7.5 |
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Walo
Family with young children
Binningen,
Switzerland
February 20, 2012
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Freundliche Mitarbeiter. Das Essen im Restaurant "Kronenstübli" ist sehr teuer und die Qualität stimmt mit dem Preis nicht überein. 16 Punkte im Gaullt & Millau sind klar übertrieben.
0 out of 1 people found this review helpful, did you?
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6.7 |
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Paul
Mature couple
Therwil,
Switzerland
February 19, 2012
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Bemerkenswert, aussergewöhnlich freundliches Personal in jedem beliebigen Sektor. Hervorragende Küche.
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10 |
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Benjamin
Solo traveler
Mellingen,
Switzerland
February 1, 2012
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Das Verhältnis Preis/Leistung ist sehr gut. Die Bedienung und die Aufmerksamkeit war auch sehr gut. Die Etagen-Angestellten haben mehrfach unnötig gestört.... Das war nicht so optimal.....
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8.8 |
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Claudia
Solo traveler
Stuttgart,
Germany
January 27, 2012
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Der Kronenhof ist ein traditionelles Grandhotel und repräsentiert die Ansprüche von St. Moritz-Pontresina und das Engadin als Top of the world in allen Facetten. Es ist immer wieder ein hoher Genuss, dort zu residieren und rundum perfekt verwöhnt zu werden!
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10 |
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Tatjana
Young couple
Wernigerode,
Germany
January 24, 2012
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Ein sehr schönes, stillvoll eingerichtetes Hotel mitten in einer tollen Berglandschaft. Hervorragender Service durch alle Bereiche durch, konstant auf einem hohen Niveau. Sehr freundliche, zuvorkommende Mitarbeiter, ein gemütlicher, gut durchdachter Spa-Bereich, leckeres und abwechslungsreiches Essen. Kurz gesagt: es war ein tolles Erlebnis von der ersten bis zu der letzten Minute!
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9.6 |
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Serenella
Family with older children
arco trento,
Italy
January 8, 2012
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La spa e la vecchia struttura
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9.6 |
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Thorsten
Young couple
kuesnacht,
Switzerland
January 2, 2012
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Die Mitarbeiter sind sehr zuvorkommend und die Ausstattung sowie Sauberkeit des Hotels ist vorbildlich. Sehr angenehme und seriöse Gäste. Zur Hauptsaison ist das Preis Leistungsverhältnis unausgewogen.
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8.8 |
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David
Mature couple
Baar,
Switzerland
October 1, 2011
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Ueberaus aufmerksame und hilfsbereite Mitarbeiter, diskret und zuvorkommend guter Sinn für Details. Ausgezeichnetes Frühstück und exzellente Küche. Gepflegter Spa . Atmosphäre des fin de siècle . Dresscode fürs Dinner.
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9.2 |
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Michel
Mature couple
Chamblon,
Switzerland
September 21, 2011
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Un excellent accueil, une ambiance calme et sereine, des chambres standards généreuses...Un spa de premier ordre, des massages professionnels, du personnel souriant et attentif...L'établissement est un savant mélange des palaces du siècle passé et des facilités des établissements de luxe du 21ème siècle...Salle à manger extraordinaire et service à la hauteur du décor. Malheureusement pas un seul journal en français à disposition...
2 out of 2 people found this review helpful, did you?
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10 |
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Stefano
Mature couple
Crema,
Italy
September 5, 2011
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Hotel silezioso, pulitissomo con servizio di alto livello
Did you find this review helpful?
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9.2 |
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Rachel
Young couple
affoltern am albis,
Switzerland
August 30, 2011
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Le spa est vraiment très bien et les chambres grande et confortable.
Did you find this review helpful?
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8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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