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Viale Castagnola 31, 6906 Lugano, Switzerland – Show map
Excellent location – rated 9.1/10! (score from 152 reviews)
Rated by guests after their stay at Grand Hotel Villa Castagnola au Lac.
|Double Room for Single Use|
|Superior Junior Suite|
|Double or Twin Room|
|Superior Double Room|
|Executive Junior Suite|
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153 verified reviews
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Grand Hotel Villa Castagnola au Lac's staff speaks: Italian, French, English, German
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Tennis Court, Ping-Pong, Sauna, Fitness Center, Solarium, Massage, Turkish/Steam Bath, Indoor Pool (all year), Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is needed) and costs CHF 20 per day.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
Italian, French, English, German
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 0 to 2 year stay free of charge in a crib.
All children from 3 to 13 year are charged CHF 60 per night for extra beds.
All older children or adults are charged CHF 120 per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 152 reviews
Value for money
Show reviews from:
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Score from 511 reviews Excellent
Established in 1887, the 5-star Splendide Royal, with its turn-of-the-century character, is Lugano's most fashionable hotel and is located on Lugano's lakeside main street.
Score from 439 reviews Wonderful
Right on the shore of Lake Lugano, this family-run 4-star hotel offers restaurants, free WiFi, and a south-facing outdoor pool with direct lake access. The centre of Lugano is a 10-minute walk away.
Score from 248 reviews Very good
Surrounded by a 4-acre park, the Villa Sassa Hotel & Spa has a spacious spa area and panoramic views of Lugano, Lake Lugano, and the surrounding mountains.
Score from 504 reviews Excellent
i like everything in this hotel
beautiful setting; great food; what more is there?/
hotel allows smoking on balconies of non-smoking rooms and the smoke travels.
out of the center of town.
a little too old world
Location,balcony view was breathtaking , the hotel was a Nobel Russian family property long time ago and most of the furniture were kept in a beautiful way ,once you step a foot to the hotel you feel you time traveled to the past which was a wonderful experience for me ,loved how they cared about the details to make you feel your stepping to that era e.g. keys of the rooms were the traditional old key , house keeping is twice a day : morning (regular) then in the afternoon they prepare your bed for a peaceful sleep , changing towels, goodnight chocolate ,setting your lighting etc. It was a wonderful experience
The breakfast could be better, an electric kettle with complimentary coffee &tea in the room Would be great , receptionist were really nice but not so knowledgable and helpful in regards to tourist attractions, very expensive
- Good staff - Nice breakfasts - OK location - Nice music in the reception lounge by live pianist
- For our honeymoon we got a bed with plastic roses leaves and that was it. No wine, no desert, nothing ( - Outside restaurant was very very bad. Waiter didn't know a word in english. Bread was not fresh. Even though it was a daytime and there was only one table occupied (ours) everything was so so so slow ( Never eat there.
The staff were always attentive and helpful. An excellent hotel in all sorts of way.
Our suits are very nice, with a spectacular view of Lugano lake. Food is wonderful from the restaurant. Not far from Lugano central area.
Nothing during our stay.
Love everything in this place, our room was beautiful 2 bedroom suite with 2 balconies, delicious cuisine and romantic classy ambiance. Great location close to all activities in and on Lugano
Leaving my balcony
Incredible value-- we stayed in several other hotels-- similarly priced-- that weren't nearly as good.
Beautiful hotel. Excellent service, perfect location, wonderful views, Great views. Truly first class hotel. Would love to come again.
The hotel is pure luxury. Beautiful room, luxurious throughout hotel.
Very very very expensive.
air conditioning is poor and the suite is very old
This is an amazing 5-star hotel. We stayed in a suite and loved the accommodations, the service, and the serene location and views. This is an expensive getaway but well worth it if you want to kick back, relax and enjoy life, even if only for a few days.
location, perfect service, beautiful rooms, gardens, restaurants
nice location walking distance to city centre great swimming pool very good food good bed
small bathroom couch was an extra bed; poor in this room curtains poor didn't take rest of eaten fruit away in the evening
We spent a long weekend at the hotel and enjoyed our stay immensely. The room we had was exactly as we expected, it was roomy, clean and the view was great. The check-in was smooth and friendly. We found all the staff very accommodating, whether it be at the reception desk or at the restaurant. I read many reviews prior to booking this hotel. For those who had a bad experience there, you must have picked one of "those days" because we had a great stay there. The location is a little way from the main centre of Lugano, but in my opinion, that only helps to preserve the beauty of the place. In all honestly, it is really not that far if you don't mind a nice walk along the lake, through a park to get to the busier centre. We did it several time and found the stroll very enjoyable. I would thoroughly recommend this hotel if you are looking for a very nice hotel in Lugano.
Really nothing not to like.
Lovely room with view of the lake from our balcony. Very efficient, friendly and professional staff. Very nice breakfast.Short walk to town centre or take the frequent bus service.
Restaurant is expensive though we are glad we tried it once.
It's a truly amazing hotel, never been to a relaxing hotel like that in my life. The staff are amazing, and the service was superior. It's a truly relaxing hotel.
There isn't a valet parking service, and you can hardly find a parking to park your car at night.
everything, the best hotel in Lugano
Beautiful decor great staff
A little isolated Poor wifi
The location of the hotel and very friendly staff.
Being a 5 stars hotel, one expects (though one pays) an excellent service. This was not the case in: - there was no one at the entrance of the hotel to carry our luggage; - the room was over heated (almost a sauna); - I had dinner in the room and the meal came uncovered - result: I ate a cold steak! :( - the complicated WIFI connection (always getting disconnected)
construction on site
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