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Newest reviews for Grand Hotel Eden

  • Saeed
      United Arab Emirates
    August 24, 2014

    Poor Internet connection


  • Obaid
      United Arab Emirates
    August 21, 2014

    Location , stof of the hotel



  • Maha
    August 16, 2014

    Room view

    Wifi. Smell of rooms and corridors. Old furniture. Small rooms. Not very near from center.


  • Anonymous
    July 22, 2014

    the hotel facilities are outstanding, the view is breathtaking, the health club very good and the breakfast outstanding

    the location is a bit far from the cednter of town


  • Linda
      United Kingdom
    July 15, 2014

    Excellent location, friendly, helpful staff


  • Hiroo
    July 11, 2014

    room with a terrace & lake view

    too many groups at breakfast time and lack of hot shower water at evening time


  • Adel
      Saudi Arabia
    June 30, 2014

    location, staff.

    rooms small, room decor need to replace, bad carpet smell. few breakfast choices.


  • Omran
    June 25, 2014

    Location . Staff were friendly

    Nothing at all .


  • Serena
    June 16, 2014

    room wi-fi service location view

    hall breakfast noisy room


  • Mohammed
      Saudi Arabia
    June 10, 2014

    the location. luxury good staff helpful help to send back my forget items after lift the hotel

    no water heater to make coffee or tea as other 5 stars hotels the miss in breakfast because may the new staff parking cost money


  • Stephan
    June 3, 2014

    - location - staff

    tough breakfast included, eggs charged separately


  • Miroslav
    June 3, 2014

    Location was great Spa and gym with refreshment Decoration top class Balcony with Side view Staff helpfull and friendly Breakfast area

    Cleaning service started too early on Sunday


  • Kutsai
    June 2, 2014

    Very nice hotel in the nice location - all the rooms overlooking the lake (fully or partially). Great service.


  • Mustafa
      United Arab Emirates
    May 31, 2014

    Everything in this hotel is nice


  • Dawoud
    May 30, 2014

    The view of the lake

    The breakfast not on standard of 5 star hotel


  • Anonymous
    May 27, 2014

    - Best view ever - Restaurant on the lake an experience worth - Spa

    - Hotel is getting old (enterieur) - Food is pretty expensive


  • Anonymous
    May 6, 2014

    The view.

    NOT a real 5 star. Very old facilities.


  • Nasser
      Saudi Arabia
    May 6, 2014

    view and friendly staff


  • Terje
    April 28, 2014

    Perfect location and friendly and helpfull staff

    Nothing in particular


  • Fahad
    April 19, 2014


    Bed not comfortbal


  • Anonymous
      South Africa
    April 18, 2014

    Corner room with great view of the lake. Very pleasant helpful staff. Clean new bathroom.

    Very uncomfortable beds and the worst pillows I've ever encountered. In any hotel. Ever.


  • Faisal
      Saudi Arabia
    April 14, 2014

    The recipient were at high level of running the business and people service oriented. Although it's an old facility however it is well serviced. I like it to a level that I can't express it more. Let a lone the location which is a sea view and the senary of the sea with the surrounding of the green mountain. Also, the San Salvatore mountain is a walking distance from the hotel ( 2 minutes ).


  • Malak
      United Arab Emirates
    April 13, 2014

    The location was perfect with a great view,good hospitality, smiley and helpful staff. Absolutely I will go there again.

    We just would have liked tea and coffee making facilities as it is a 5 stars entity. The Spa is not in the same building.


  • Jayne
    April 1, 2014

    The location of this hotel is fabulous, we were upgraded to a junior suite, and the view of the lake was breathtaking. The wellness area was superb, as was dinner in the restaurant. I would definitely recommend this hotel to anyone visiting Lugano.

    The hotel looks somewhat dated from the outside, and some of the decor in the public areas needs updating.


  • Dr.
      United States of America
    March 30, 2014

    "EVERYTHING" Plus the staff treated me like a king.

    I had to leave. Sigh.


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