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Riva Paradiso 1, 6900 Lugano, Switzerland – Show map
Excellent location – rated 9/10! (score from 351 reviews)
Rated by guests after their stay at Grand Hotel Eden.
|Superior Single Room with Balcony|
|Deluxe Single Room with Balcony and Lake View|
|Superior Double Room with Balcony|
|Deluxe Double Room with Balcony and Lake View|
|Superior Double Room with Extra Bed|
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81 properties in Lugano
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351 verified reviews
They speak your language!
Grand Hotel Eden's staff speaks: Italian, French, Spanish, English, German
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Grounds, Sun Deck
Windsurfing, Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Bicycle Rental, Bikes Available (free), Casino
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs CHF 24 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
One child from 3 to 12 years stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 351 reviews
Value for money
Show reviews from:
Established in 1887, the 5-star Splendide Royal, with its turn-of-the-century character, is Lugano's most fashionable hotel and is located on Lugano's lakeside main street.
Score from 441 reviews Wonderful
Hotel Parco Paradiso offers panoramic views of Lugano and its lake. The spacious rooms feature free wired internet access.
Score from 422 reviews Very good
Villa Principe Leopoldo is in the middle of a large park above Lugano, offering panoramic views of Lake Lugano and the mountains, and featuring recreational, sports and spa facilities, as well as...
Score from 512 reviews Very good
Situated on the lake promenade near the traffic-free center of Lugano, Hotel Walter Au Lac offers you air-conditioned rooms, all with superb lake views. Internet access is free of charge.
Score from 315 reviews Very good
Room was too hot
This is my second time staying at the Eden, and I love this hotel. The staff made me feel like a Swiss family member, as always. I will return.
I have been thinking, but nothing comes to mind.
Location. Staf. Comfort.
Location, Location, Location Great, friendly staff trying to prop up a dying, old hotel The hotel has good bones - Westin or Hyatt or Marriott - come and buy this hotel in a great location and redo it, please! Breakfast spread is nicely done - lots of selection. But served in a sad, 1980's style room. They are trying.
Beds are terrible, like sleeping on cots Double is actually two twins put together Mold and mildew in guest rooms, public areas - so bad as to make it unlivable Terrible value for money - as expensive as the rooms at sister hotel, The Hotel Splendide Royale but nowhere near the Splendide's quality Hotel is in two buildings - one on the lake, one across the road. Both have mold problems but the one over the lake less so as it has lake breezes and larger balcony. Not very clean. I don't want to talk about what we found in the bathtub. Ewww! If we had paid half the price, the hotel would have been valued properly. We paid for a triple room but got two rooms (had to move once because of mold/mildew) that were doubles with a cot brought in. The sister hotel only charges 50 euro extra a night for this with another breakfast, while this hotel made an upcharge of 125 euro. Hmm? We thought we'd be getting a suite that had another bed area with a fixed bed, not a cot.
The location is perfect the reception staff are good
Restaurant staff are not cooperative and they serve you as if they are paying you we stayed for 2 nights and during breakfast they were not cooperative
wifi free , the view from the balcony good restraunts and supermarket near by staff was very helpful breakfast was good
only the location
breakfast is very weak
Excellent hotel with great, friendly staff. All our needs were met and the service exceeded expectation. What more could you want, even fizz for breakfast! The room was very comfortable and the welcome chocolates and fruit was a nice touch. Excellent maid service.
Needs refurbishments! Old fashioned hotel !
- Very nice view. - Stuff were very friendly and supportive. - Perfect place to stay.
- Wi-Fi is poor in some rooms. - Little bit expensive.
Provide Katel for hot water&tea &coffe
location,rooms,staff,lake view,silence,wifi everywhere,breakfast,quality
The view + The staff + Luxurious facilities.
a little bit expensive :p
Loved the location and the staff, especially front desk and "breakfast" employees, were over the top!
Eden Hotel Lugano - hotel looks dated from the outside but is well appointed inside. Rooms are well furnished, however unfortunately a double bed is actually two beds pushed together. Rooms contain all the necessary items, with the exception of coffee and tea making facilities, which is disappointing for a hotel of this class. The breakfast is in the building facing the water, which may look easy to find, however most doors were locked and therefore hard to access. Id still recommend this hotel for a short stay in Lugano.
The bathroom had a slight sewerage smell to it, which may be due to old pipes. We booked a corner room with lake views, which we got, however, we were in the rear building, not directly over the water, which the hotel leads you to believe. This was also slightly disappointing.
The best rooms are located in the building directly facing lake. Rooms are very comfortable. View from balcony is amazing.
Poor Internet connection
Location , stof of the hotel
Location is good, room is comfortable. Typical Swiss hotel. You can enjoy wonderful view from the room.
Restaurant is too much expensive, you can find reasonable good restaurant near by.
Breakfast waa veeery limited and were surprized that they have charged us for 3 omelets €61 Also elevator was very small hardly fits mother with small baby buggy. Swimming pool very small hotel is Expensive for the value of money paid with mot much facilities
Wifi. Smell of rooms and corridors. Old furniture. Small rooms. Not very near from center.
the hotel facilities are outstanding, the view is breathtaking, the health club very good and the breakfast outstanding
the location is a bit far from the cednter of town
Excellent location, friendly, helpful staff
room with a terrace & lake view
too many groups at breakfast time and lack of hot shower water at evening time
rooms small, room decor need to replace, bad carpet smell. few breakfast choices.
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