Grand Hotel Eden    

Adorei a vista lago, maravilhosa ! O atendimento dos funcionário , muito educados . E todos os mimo que o hotel oferece....

Nada

The position of the hotel was great as was our room. Extremely comfortable bed and facilities good.

The fact that there's a hike between hotel and restaurant which is on the other side of the hotel. You can, of course, chance your arm crossing the road!

Location

No safety in the room No AC in the room Very old room decor Bad Wifi connecation

Location, room size, balcony , breakfast buffet

Crossing street to bar and breakfast

Breakfast time was inconveniente.

Location

No boiler

- Great room, very clean, excellent location and lake view. - wifi worked just fine.

I arrived at 3 pm and my room was not ready; we were tired from a long travel so this was not really good news.

Very friendly, helpful staff Good facilities. Clean, well equipped and comfortable room. Good restaurant and excellent service Good choice for breakfast Nice location toward the quieter end of Lugano lakeside

Free wi-fi

Poor breakfast

Nice hotel

Room has a bad smell, no good resturants near.

It was in a great location, easy walk from train station and had a lovely view over the lake

no tea and coffee making facilities

The staff was very efficient and extremely friendly, so were the attentions towards the Client. Adequate room with splendid view over the lake. The breakfast was excellent with a big choice.

The mattress was absolutely used and not what you expect in a 5 star Hotel.

Facilities, staff, view to lake / Alpes, location

In all aspects, just amazing. Great lake view, nice staff and wonderful breakfast

the location and amenities are truly exceptional, the spa facilities and lake side access make this a very enjoyable location for travellers

The room central eating system was to intensive it gave us the impression the room was in the 40c irrespective of the device regulation device showing 20c

The friendliness and immediate service at the reception. The Sauna area, the breakfast, The entrance is very warm and welcoming as well as the porter who takes care of the car. I will surely come again.

The initial scent of the room when openning the door to the room was really musky. Perhaps the carpet should be changed.

Nice view on the bay of Lugano. Friendly staff and good location.

Elevators on lake side building were outdated and confusing to use. Could have been cleaner, too.

Stayed on the lake side - absolutely stunning views!

super expensive - although everything in Lugano is...

The hotel has a lovely lake view

My bed was broken and the hotel looked very old and classic.

The hotel is one of the best hotel from point of location, nature views and quality.

Best location

No facilities in the rooms ( boiler , tea, coffee, iron , complementary water) Staff entrying the rooms without notice Low vareity of Breakfast buffet

Nothing only the view exactly infront of the lake.

The rooms are very old fashion they need to renovate them. The balcony is full of spiders and spider webs , my sister found a spider in the bathroom while she was showering. No internet in the room. The lifts are very old you feel its gonna fall. Overpriced comparing to the poor facilities , or should I say NO facilities. I dont recommend at all.

the location,helpful staff,comfortable room with romantic view

Excellant location with superb view. Seems to be the best place for leisure.

No wi-fi free