Grand Hotel National Luzern

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Convention Centre Messe Luzern 3.4 km
Landmark Kapellbrücke 0.7 km
Train Station Lucerne Station 0.8 km
Airport Kloten (ZRH) 48.9 km Belp (BRN) 63.9 km Basel-Mulhouse (BSL) 83.5 km

Grand Hotel National Luzern

Haldenstrasse 4, 6006 Lucerne (Show map)

Overview and availability
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Guest reviews

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Score from 80 reviews

8.6

Lucerne's legendary luxury hotel was originally created in the 1870s by César Ritz and Auguste Escoffier. Today, it provides high quality accommodation, culinary perfection in the restaurant Le Trianon and quality musical entertainment in the National Bar. Situated on the lakeside promenade, with easy access to the old city, all important sights, shopping area and cultural activities. The rooms and suites offer views of the city or lakeside and are designed on the original Fin du Sciecle style.

Rooms: 41.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage.

Activities

Sauna, Golf Course (within 3 km), Fishing, Casino, Solarium, Massage, Hiking, Indoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wireless internet is available in the hotel rooms and costs CHF 10.00 per hour.

Guest Parking

Private parking is possible on site and costs CHF 35.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 - 24/24 hours

Check-Out

07:00 - 12:00 hours

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 14 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged CHF 100.00 per night and person for extra beds.

Maximum capacity of extra beds in a room is 1.

Maximum capacity of babycots in a room is 2.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Lucerne's legendary luxury hotel was originally created in the 1870s by César Ritz and Auguste Escoffier. Today, it provides a blend of a tradition with a modern twist, combining high quality accommodation, culinary perfection in the restaurant Le Trianon and quality musical entertainment every evening in the National Bar.

Situated on the lakeside promenade, with easy access to the old city, all important sights, shopping area, culture and convention centre and the railway station. From the hotel there are views across the lake to the Alps and one can see the famous Rigi, Stanserhorn and Pilatus mountains as well as the highest peaks of Central Switzerland.

Fitness Park National
Located right opposite the hotel it offers a choice of outdoor and indoor swimming pools, hydro therapy pools, steam baths, and oriental relaxation rooms, different saunas, sun terrace, cardio vascular machines and resistance training areas, massages.

The hotel is partly accessible for disabled people.
The entrance is not but they will be entered through another entry.

Food & beverage

The restaurant Le Trianon offers you an elegant ambiance and a choice of international and innovative delicacies. It also has a lake-side terrace. The restaurant is open from 7:00 to 10:30 for breakfast, 11:30 to 14:00 for lunch (Monday to Saturdays) and 18:00 to 22:00 for dinner. It is also open from 11:00 to 15:00 for brunch on Sundays. The restaurant is closed on Sunday evenings and Mondays (November to March)

The restaurant Il Padrino serves Italian cuisine and an exquisite wine-list in a Mediterranean atmosphere. It has a lake-side terrace available in the summer. The restaurant is open for lunch from 12:00 to 14:00 and for dinner from 18:30 to 22:00. The restaurant is closed on Sundays during low season.

The restaurant Thai Lotus serves delicious food from the Far East. Here you can enjoy a variety of Thai soups, salads and mild or hot, green or red curries. There is also a lake-side terrace open in the summer. The restaurant is open from 11:30 to 14:30 for lunch and from 18:30 to 21:30 for dinner. It is closed on Tuesdays.

The National Bar serves cocktails, an extensive wine list and cigars, as well as light snacks. It has a stylish, 'end of the century' interior and musical entertainment every evening. It also has a lake-side terrace.

Room information

The rooms and suites are individually designed in the original 'Fin du Sciècle' style with great attention to detail including; floors of Italian marble, walls covered with luxurious silk wallpaper, hand-woven carpets and comfortable sofas and chairs all upholstered with the finest materials. All rooms are overlooking the lake or the city side. Junior suites include air conditioning.

Area information

Sightseeing
Vast number of monuments worthy of a sightseeing trip, to the Chapel Bridge and Water Tower, Lion Monument, Town Hall etc.

Nightlife
Beautiful bars and restaurants, Casino, Mediterranean ambiance along the river Rheuss during the summer

Music and Theaters
Classical concerts, opera, plays, cabaret, blues & jazz festivals...

Museums
Rosengart Collection, Glacier Garden, Transport Museum, Picasso Museum, Bourbaki Panorama, Alpineum...

Local Customs
Carnival, Old Town Festival, 'Seenachtsfest' with fireworks

Golf
Lucerne where golf is at its best, relax and enjoy the magnificent views from the 9 challenging golf courses, reachable within 5 minutes to one hour from the hotel.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Grand Hotel National Luzern.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.6

Based on 80 reviews

Staff	9.1
Services	8.5
Clean	9.1
Comfort	8.7
Value for money	7.7

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 80)

Anonymous
Young couple
United Kingdom
November 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Jill
Family with young children
bobcaygeon, Canada
October 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Marshall
Young couple
Hamilton, Canada
October 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Hotel was very posh, but room was lacking in features & style. $100 CHF less would be more reasonable for their smaller rooms. And why not just include breakfeast?

7.5

Ran
Young couple
Singapore, Singapore
October 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

this is really a luxurious hotel in every sense. i've got the comfortable stay i needed.

9.5

Colin
Mature couple
Enney, Switzerland
October 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The staff were trying hard to please and the pool was clean an a fair size.

A poorly renovated portion of the original Ritz hotel. Our room - apparently an extended mezzanine of the original dining room - was very noisy from Saturday night revellers on the quay and from the rooms alongside and above. The walk-in wardrobe opened from the bathroom was without light. The hotel has many non-smoking rooms but no non-smoking places in the bar or restaurant

6.5

Anonymous
Family with young children
Switzerland
September 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

We received a very good rate on Bookings.Com at the last minute. It was good value for money. I would not recommend at regular rates.

Anonymous
Mature couple
United Kingdom
September 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Family with older children
Saudi Arabia
August 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The location and the lake view

The size of the room (lake side) was too small for Double occupancy in a 5 stars hotel and for the paid rate , it may be ok for single but definately not for (2) two, the other room for my older children (city view) was ok

Thamer
Mature couple
kuwait, Kuwait
August 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

No privacy of the hotel The distribution of rooms is very bad I did not find comfort at all regarding the Balcony because they shared!!

4.5

Manuela
Family with older children
TIMISORA, Romania
August 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Ralph
Mature couple
Leigh On Sea, United Kingdom
August 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location

Small room for the money

Alexander
Mature couple
George, South Africa
July 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Situation, situation, situation. It is like a dream

8.5

Francisco
Family with older children
pembroke pines, United States of America
June 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Emron
Family with young children
Thane, India
May 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Large room and very friendly staff

9.5

Anonymous
Mature couple
Belgium
April 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the big room, the pool, the location

David
Mature couple
Auckland, New Zealand
April 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The view of the lake and mountains and the beautiful room decor. Friendly and helpful staff

No bad comments

9.5

Anonymous
Young couple
United Kingdom
March 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Service and quality of hotel.

Sauna area needs refurb'ed. Would expect breakfast included in €578 rate.

Anonymous
Family with young children
Switzerland
March 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

use of swimming pool and restaurant facilities

Anonymous
With friends
Israel
February 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

i think they should include breakfast in the room rate...or charge a more reasonable rate. However, having said this, I must say to their credit, I sat with my husband to eat breakfast, and I didnt ask for a reduction, but they noticed I brought my own cereal, and bread ( I have celiac disease), and I only asked for coffee and then took some fruit and a little cottage cheese. I was amazed that ,without anyone saying anything, they didnt even charge me for breakfast. Hats off to them.

9.5

Plamena
Solo traveller
waterloo, Belgium
January 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Just everything , it was amazing

9.5

Jacques
Family with young children
Balerna, Switzerland
January 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The bar.

The shower

Anonymous
Young couple
Switzerland
November 22, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

relax and swim

nothiong

9.5

Anonymous
Mature couple
Belgium
November 21, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

beautiful room with very nice view. Friendly staff!

poor air conditioning; very noisy - room was a bit cold too, I wonder how it would have been in December!

9.5

Adriana
Solo traveller
Bruxelles, Belgium
November 18, 2007

Staff:		Clean:		Value for money:
Services:

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hotel

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Grand Hotel National Luzern

Score from 80 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Area information

Terms & Conditions

Area photos

Individual guest reviews