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Grand Hotel National Luzern
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8.9
Top
Based on
87
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Margaret
Mature couple
Manhattan Beach,
United States of America
June 20, 2009
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this was one of the finest hotels i have ever stayed at anywhere in the world. the staff was gracious. The room was superior and the view was sublime. i would highly recommend the grand hotel national luzern to anyone, anytime! everything was perfect. |
10 |
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John
Mature couple
Glenhaven NSW,
Australia
May 25, 2009
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Position, comfort, view and breakfasts. Other meals were not tried as they were not within our sense of values. (Salad roll from the shops in town) But that is just us - tight arses! Yes. Noise of high heels on the floor and general clatter from the room above. And we could hear every part of their conversation in the room on the "Rigi" side!! (They spoke French. I do not)! Also surprised and disappointed at lack of tea/coffee making facilities |
9.5 |
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Anonymous
Young couple
Switzerland
May 14, 2009
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The hotel is well located. The service in the bar is average. The room we were given was on the first floor above the restaurant and we were 'entertained' by piano music in our until midnight even after complaining to the reception. The water pipes in the room next door sounded like a commercial jet starting in our room. |
7.5 |
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Jean-jacques
Mature couple
Singapore,
Singapore
April 3, 2009
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Not so much that we like. We found that this Hotel is a little lack coziness despite the decor was like we live in grand palace. |
9 |
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Yiannis
Young couple
n.michaniona,
Greece
March 17, 2009
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Everything was great room, staff, view,place.I recoment this hotel and if there is the possibility to take one of the suites in a nice deal, you are going to enjoy them. The policy of the breakfast. Too expencive for the offer !!! |
10 |
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Andrew
Mature couple
Co Wicklow,
Ireland
March 11, 2009
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Convenient location over looking lake with good access to centre including shopping, restaurants, train station & lake boats. Staff were excellent and presented lovely room with bathroom decorated with rose petals (it was our honeymoon). Lovely bar area with pianist and excellent bar staff. Thoroughly enjoyable stay. |
10 |
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Anna
Solo traveller
gdynia,
Poland
March 11, 2009
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The wall without acustic isolation! |
9 |
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Matthew
Young couple
The Greens, Dubai,
United Arab Emirates
February 8, 2009
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Everything, the hotel was extremely clean, well maintained and the hotel staff were very welcoming and helpful. |
10 |
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Anonymous
Family with older children
United States of America
December 22, 2008
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hotel personnel were extremely pleasant and helpful. This hotel is beautiful and creates the perfect respit. not a single thing |
10 |
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Marshall
Young couple
Hamilton,
Canada
October 13, 2008
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Hotel was very posh, but room was lacking in features & style. $100 CHF less would be more reasonable for their smaller rooms. And why not just include breakfeast? |
7.5 |
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Ran
Young couple
Singapore,
Singapore
October 9, 2008
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this is really a luxurious hotel in every sense. i've got the comfortable stay i needed. |
9.5 |
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Colin
Mature couple
Enney,
Switzerland
October 8, 2008
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The staff were trying hard to please and the pool was clean an a fair size. A poorly renovated portion of the original Ritz hotel. Our room - apparently an extended mezzanine of the original dining room - was very noisy from Saturday night revellers on the quay and from the rooms alongside and above. The walk-in wardrobe opened from the bathroom was without light. The hotel has many non-smoking rooms but no non-smoking places in the bar or restaurant |
6.5 |
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Anonymous
Family with young children
Switzerland
September 30, 2008
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We received a very good rate on Bookings.Com at the last minute. It was good value for money. I would not recommend at regular rates. |
8 |
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Anonymous
Family with older children
Saudi Arabia
August 19, 2008
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The location and the lake view The size of the room (lake side) was too small for Double occupancy in a 5 stars hotel and for the paid rate , it may be ok for single but definately not for (2) two, the other room for my older children (city view) was ok |
7 |
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Thamer
Mature couple
kuwait,
Kuwait
August 18, 2008
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No privacy of the hotel The distribution of rooms is very bad I did not find comfort at all regarding the Balcony because they shared!! |
4.5 |
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Ralph
Mature couple
Leigh On Sea,
United Kingdom
August 3, 2008
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Location Small room for the money |
6 |
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Alexander
Mature couple
George,
South Africa
July 29, 2008
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Situation, situation, situation. It is like a dream |
8.5 |
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Emron
Family with young children
Thane,
India
May 21, 2008
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Large room and very friendly staff |
9.5 |
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Nicole
With friends
Schlieren,
Switzerland
June 27, 2009
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Gandioses Zimmer, gute Aussicht,gute Lage, guter,freundlicher Service,schöne Bar, freundliche,zuvorkommende Bedienung |
9.5 |
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Anonymous
Mature couple
Germany
June 13, 2009
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das ambiebte eines alten grand hotels,das geschmackvoll renoviert wurd mehrere restaurants im hotel,ohne eine erkennbare atmospäre |
8 |
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Maria
With friends
santiago de compostela,
Spain
June 3, 2009
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la ubicacion al borde del lago Luzerna,las estancias comunes muy confortables, las terrazas del hotel. La habitacion que me asignaron al llegar era bonita pero pequña,pedi el cambio,y me dieron una espectacular con un pequeño incremento del precio. |
9 |
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Anonymous
Solo traveller
Switzerland
May 26, 2009
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c'est davantage un 4 étoiles qu'un cinq étoles. Petit déjeuner continental avec des jus de fruits en boite, escabot en plastique dans la salle de bain, restaurant mauvais. |
7 |
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Lodewijk
Mature couple
Eindhoven,
Netherlands
May 25, 2009
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Rustige sfeer en comfort. |
7.5 |
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Anonymous
Solo traveller
Germany
May 14, 2009
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Sehr professioneller und freundlicher Service. Angenehmes und interessantes Ambiente. Angrenzende Zimmer sind nicht ganz schalldicht abgetrennt. |
9.5 |
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Jan
Family with young children
blaricum,
Netherlands
May 6, 2009
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Uitstekende check in, toegewijde staf. Heerlijk zwembad binnen. Keuze voor het eten in het hoofdrestaurant is wat beperkt |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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